FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,803 reviews

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Texas
1 review
0 helpful votes
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Happy Buyer
April 4, 2018

Pear tree arrived quickly and healthy. Hope to have pears in a couple of years. We have a 40 year old pear tree that is no longer producing fruit because there is not another p

Date of experience: April 1, 2018
New York
1 review
0 helpful votes
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Excellent Customer Service
April 4, 2018

The customer service was / is excellent! I requested several quotes, each time the sales representative happily reqouted. When I placed my order they helped me schedule a ship date. A week later I saw the extended forecast and it didnt look good. I requested the ship date be pushed back and again they gladly assisted me.

Date of experience: April 1, 2018
Louisiana
1 review
0 helpful votes
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Exactly what I paid for
April 4, 2018

I got a quality tree for a great price. I did exactly as the instructions said. I already have ample growth. Its exciting. I look forward to the process of watching this tree grow to maturity. I am sure I will enjoy it. Thanks for a great product.

Date of experience: April 1, 2018
Washington
1 review
0 helpful votes
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Ordered the tallest plum tree they had 6-7 feet. They must measure from the bottom of the roots because once planted it was barely 5 feet. To save money they completely hack the roots off, thus no weight in the shipping container. Tree was pretty thin in diameter, basically a long whip with like one branch. You can get a healthy full-root tree 1-2 years older from a good nursery for the same price. Wont buy again. Oh and the 10,000 propaganda emails anytime you order something arent very classy.

Date of experience: April 1, 2018
New York
1 review
0 helpful votes
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Plant arrived in great shape
April 4, 2018

Plants were well packed, healthy, and the instructions inside were helpful. A little drooping and growing once I first planted but looking good 2 weeks later

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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First time user
April 4, 2018

Tree was delivered on a Wednesday and planted that day. In 5 days new growth was very noticeable

Plan to use again

Date of experience: April 1, 2018
Illinois
1 review
0 helpful votes
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It will be 10 years IF the stick with NO leaves could be a bush at all. I am very disappointed and feel like I wasted $25. I want my $ back and you can have your stick back. Should have saved myself the headache and gone to our local nursery and at least got something that is visible from the road.

Date of experience: April 1, 2018
North Carolina
1 review
0 helpful votes
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Excellent trees shipped fast!
April 4, 2018

I love the trees I got- Coral Bark Maples were healthy, tall and shipped perfectly. The order came in so fast. They are in the ground and growing well. The price I would have paid locally would have given me trees less than half the size of the ones offered by Pam's Fast Growing Trees. Great value, nice quality! Thank you so much!

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Disappointed
April 4, 2018

Items were undersized and arrived damaged. Did not meet expectations for the price paid. The items purcashed were to be of a certain size and the items received were of a lesser size.

Date of experience: April 1, 2018
District of Columbia
1 review
0 helpful votes
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Heritage River Birch
April 4, 2018

Delivered on time and exceeded my expectations of promptness and quality of packaging, and product. The tree arrived fast and in a cardboard packaging with all the designated labels for fragility and perishability.

Date of experience: April 1, 2018
Virginia
1 review
0 helpful votes
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Damaged plants
April 4, 2018

The packages I received had two damaged plants that were just squeezed one into the other. The bottom planted was damaged. Im very disappointed in the packaging this was my first order and will be my last as there were many beautiful plants that I wanted to purchase but your care in packing is inferior and not cared for about the plant or customer

Date of experience: April 1, 2018
Texas
1 review
0 helpful votes
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Fiddle leaf fig
April 4, 2018

I was excited to receive my plant. It was packaged well for shipping but upon opening I was quite surprised to discover the basket I paid extra for was unlined. The plant was not in a plastic container and then in a basket, it was literally placed in an unlined basket. This was a huge mess, dirt falling out of all the open weave in the basket. I had to buy a new pot and replant my plant. I do not recommend the basket option!

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Great customer service
April 4, 2018

They were quick in their response to my concerns. Came up will a very fair resolve for my concern. Customer service is top priority with fast growing tree company. Thank you again. S. Langston

Date of experience: April 1, 2018
Georgia
1 review
0 helpful votes
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Happy
April 4, 2018

The trees seem to be doing fine. We planted them within an hour of their arrival.
The apricot tree is full of new green leaves.
It is hard to tell how the fig tree is doing but I think it is too early.

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Cancelled order immediately because of high shipping cost. One third of order. Promise to remove charge by phone. It is on my statement as of april 1.

Date of experience: April 1, 2018
Colorado
1 review
0 helpful votes
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It is the hardest place I've ever tried to track an order through. But I've got a friend that has received plants through them that are beautiful. So I'm hoping for the same results.

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Love Our Fruit Cocktail Tree
April 4, 2018

After my Dad died (who was a major tree fan), we were looking for a tree to remember him by. I hadn't even know that a Fruit Salad (can't put the right term as it is viewed as an obscene word LOL) tree existed, but when I saw what it is (my Dad also loved fruit), saw that it would work in my zone, and saw all the good reviews, I knew this was the tree we were looking for. It arrived two days later, expertly packed, and looking quite healthy. We've had it now two weeks, and it continues to thrive. The only thing that I thought was a waste of money was the staking kits. The stakes were very tiny, and I don't think they would do anything in a strong wind.

Date of experience: April 1, 2018
Arizona
1 review
0 helpful votes
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Where's my trees?
April 4, 2018

Still haven't received my trees. They were supposed to ship two weeks ago. Email is *******@gmail.com

Date of experience: April 1, 2018
Oregon
1 review
0 helpful votes
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Great customer service!
April 4, 2018

I have received two trees from Fast Growing Service. The first tree arrived
Perfect and the best packaging possible and I called asked them for some extra guidance and they were quick to respond. Thank you!
The second tree arrived damaged, but the packaging was perfect. I reported
The damage tree and they are quickly sending me another one. I am expecting it to be perfect! Their customer Service is great! Thank you!

Date of experience: April 1, 2018
South Carolina
1 review
0 helpful votes
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Good product. Everything took right off. Everything was packaged well. The rhododendrons arrived healthy and the instructions were simple. I ordered a crepe myrtle that I couldn't find at any of the big box stores or local nurseries. Just followed the instructions and they are growing well.

Date of experience: April 1, 2018