Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
To be fair, the twigs had been shipped all the way across the country. The ad said 1-2 tall trees. They were all on the slim side of 1. The cheap containers which held their roots had broken and become disheveled leaving bare roots and dirt spilled all over the large box they were all in. They looked like dry, sparse and sad twigs. My neighbor and I were laughing as I planted them in my yard. I really hope they dont die before they grow. Lesson learned: but plants locally!
The tree was poorly packaged and in rough shape when it showed up, and the order didn't include the purchased pot or gift card. Definitely wouldn't purchase from this store again.
I received my tree on a very short time. It was freezing outside and the tree was very cold. I hoped it wouldn't be sent into shock. So far so good. It has blooms, some which are fertilized and hopefully will be lemons. I love the fragrance most of all.
Shipping was fast, overall experience was very easy. Would use again. So far trees seem healthy and are doing well.
I have ordered a few trees and shrubs. I am excited the trees that were shipped last fall are thriving now. I need more land in order to buy more trees!
Ordering online has quirks. Said i had duplicate email then said they took pay pal and they didnt. Frustrating
My Meyer lemon tree arrived on time with excellent instructions. Plant looks great. Now we just need spring to get here!
We ordered 3 wisteria to go with one we already had on a pergola. They were about 2 1/2 feet tall or so after planting with tiny little leaf buds on the sticks. Within 10 days they were producing about 7 inches of new growth including many flower buds. Cant wait for all the blooms to come out. Very pleased.
Ive used fast growing trees for all my tree, plants, and fruit needs. They are easy to use and the shipping is fast.
Both aloe trees were as it someone has taken pieces of of them and the banana trees leafs were dead on arrival. The way were delivered was a complete mess. I had to reroot all 4 plants
I ordered a purple hydrangea for my husband's aunt. It was quick and easy to pick it out and place the order. A couple of weeks later it arrived. It was packed in a box to protect it. It was already in full bloom and very beautiful. There were clear instructions on how to plant and care for it. She loved it and we were pleased at how it arrived and looked. On a sidenote my uncle ordered a hydrangea for me with different colors from a different company. It arrived in a plastic envelope that was stuck in his mail box. It is small and far from blooming. I would definitely choose to order from Fast Growing Trees again.
Trees arrived quickly. Lemon tree has several very small lemons. Both are showing signs of new growth. So far so good.
Really happy with my trees. Very nice and packed in the boxes very well! Extremely pleased! Thanks I will definitely keep this place in mind when buying any trees or bushes for my yard.
One of my trees was damaged in shipping and a replacement tree was sent immediately to replace it. I was able to report the damage easily on their site and I just took pictures of the damaged tree and the box. My trees came on a weekend but on the next business day a reply to my email was sent along with shipping information for a replacement tree.
Thank you for replacing the tree Fex ex left outside in the snow. Box said. Lay flat. They left it standing. Please make sure you tell Delivery people what to do with your Live trees/Plants... My new one is Beautiful!
All 12 thujas came in a a box that weighed 18 lbs total. Extremely small trees. Not even close to 1 to 2 feet tall. They lied about when they were going to ship the trees. Took way longer to ship than they said.
We ordered two windmill palms to flank our front door. One was taller than the other and a bit fuller. I would have liked them to be more the same size but other than that, I think they will do well.
The leaves of my Myer Lemon has some kind of fungus or insect infestation. They are crumpled and a few have holes in them at the bottom of the plant. The top leaves (new growth) look lovely. There was a label on the box that it had been inspected and okay. I don't see how that could have happened? Plus it would be nice to have planting instructions with shipment, not having to go on line.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

