FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,121 reviews

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Virginia
2 reviews
0 helpful votes
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Best place to buy trees
May 29, 2020

This is second time I have bought a plant from Fast Growing trees; and once again, had a great experience. Plant arrived on schedule; was packaged nicely; looked exactly like the picture; and was very easy to plant. It looks amazing in my back yard.

Date of experience: May 29, 2020
New York
1 review
0 helpful votes
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I've sent an email on May 23rd through Fastgrowingtrees.com website's email contact form, but have not heard any response yet. The reason for my email is because I recently discovered the raspberry plant I purchased is twice the price of home depot. I bought Bushel and Berry Raspberry shortcake bush (2 gal) for $79.95, and for the exactly same sized plant, home depot is only selling it for $39.98. Attached is the information from home depot: https://www.homedepot.com/p/BUSHEL-AND-BERRY-2-Gal-Raspberry-Shortcake-Bush-1-Live-Potted-Plant-RASSHO02G/*******

I would like your company to price match home depot if possible.
Other than that, I appreciate your good packaging of plants and keeping me updated with my orders via email.

Date of experience: May 28, 2020
California
1 review
0 helpful votes
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Due to the current COVID-19, the trees are experiencing very long transition time by carrier. When I received the tree, all the leave are completely yellow and the trees are still struggling to survive after a week.

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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Overall Satisfaction
May 28, 2020

Plants arrived healthy and planted immediately. Only disappointment was with the delivery delay, which I believe was simply due to the current pandemic.

Date of experience: May 28, 2020
Texas
1 review
0 helpful votes
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Some are smaller than ordered
June 27, 2020

I am happy about the trees but some were smaller than what I ordered.
We ordered 2-3 feet trees and some were significantly smaller than 2 feet and some were a bit bigger than 3 feet.

Date of experience: May 28, 2020
Maryland
1 review
0 helpful votes
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So far so good
May 28, 2020

I ordered 30 of these trees to form a wind block in my back yard. When they arrived they looked strong and healthy. Got them planted in a couple of days and they seem to be holding up well so far. I can't wait to see how fast they really grow.

Date of experience: May 28, 2020
West Virginia
1 review
0 helpful votes
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No communication
June 27, 2020

Called and emailed 5 times to cancel and adjust order. No return communication. They sent the shrubs anyway, and charged my account. Very poor service and killed this customer's relations!

Date of experience: May 27, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we never received your communications! It looks like we have since been able to resolve this for you!

Pennsylvania
1 review
0 helpful votes
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Myers lemon tree
June 2, 2020

Tree came in poor condition. Thought I could bring it around but, it looks terrible.

Date of experience: May 27, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! We have reached out privately to help!

Georgia
1 review
0 helpful votes
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D. O. A
June 26, 2020

Banana and Japanese Maple are doing great. Mimosa was dead. Planted it anyway. Still. Dead

Date of experience: May 27, 2020
California
1 review
1 helpful vote
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50/50 Success
June 26, 2020

I ordered two trees that took a couple of weeks to arrive--one ginkgo and one avocado tree. I put both trees in the ground within 24 hours of receipt. The ginkgo arrived with some broken limbs, but after I removed those and planted in my yard it seems to be doing okay. The avocado arrived looking very droopy. I hoped it would perk up with some water and a new potting, but it has now lost about 1/2 of its leaves and the remainder are very droopy on the plant. I'm not sure it it is going to make it or not. :(

Date of experience: May 27, 2020
Wisconsin
1 review
0 helpful votes
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Fantastic
May 27, 2020

I was very pleased on how fast we received our trees after we ordered them. I was very amazed that they were all in good health as well.

Date of experience: May 27, 2020
Texas
1 review
0 helpful votes
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Satisfied
May 27, 2020

Satisfied with purchase. Delivery could have been a little quicker.

Date of experience: May 27, 2020
Washington
1 review
0 helpful votes
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Wonderful
May 27, 2020

All worked well. Planted 2 days later. Have used before and things have always worked out well. The roses arrived a little crushed but I believe will still grow OK. Have many plants from F Growing Trees and receive compliments often for the how our landscape looks. All is well.

Date of experience: May 27, 2020
Ohio
3 reviews
0 helpful votes
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Slow shipment of dead tree
June 2, 2020

Took way to long to arrive and the tree appears to be dead now that is here. Still hoping it will come around, but not likely at this point

Date of experience: May 26, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! We've reached out privately to help!

Nevada
1 review
0 helpful votes
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Avocado Tree Order
May 26, 2020

Original order didn't include care kit but was quickly corrected by helpful staff (Caitlin) with discount. Much appreciated, will use again.

Date of experience: May 26, 2020
Indiana
1 review
0 helpful votes
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They Aim to Please!
May 26, 2020

Everyone I spoke with was very pleasant and seemed genuinely interested in my satisfaction. Our 3 trees have been planted, and so far so good!

Date of experience: May 26, 2020
Arkansas
1 review
0 helpful votes
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Pineapple Plant
May 26, 2020

Overall experience was ok. Plant was delivered soon than expected. I was disappointed when the plant arrived without a fruit on it. The picture on the website showed a plant bearing a pineapple. There was not a pineapple on the plant. I inquired about it and was told that they were out of plants with fruit and that I would be added to a waiting list. I wish I would have known this before I purchased the first plant. Pictures on the website were misleading.

Date of experience: May 26, 2020
Ohio
1 review
0 helpful votes
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Our little trees were delivered in great condition. I was so excited to receive them and we planted them immediately. All three have transitioned nicely and without issues to our own soil. I recommend FastGrowing Trees, their prices are comparable and their products are phenomenal.

Date of experience: May 26, 2020
Maryland
1 review
0 helpful votes
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Great experience
May 26, 2020

Fast growing trees was constantly in touch with me during this covid19 pandemic. The tree arrived in great shape and is planted and doing wonderful. I will shop there again.

Date of experience: May 25, 2020
New York
1 review
0 helpful votes
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Not growing
June 25, 2020

It's done nothing and it's been 13 days. Since I laid it down. Watering every day 3 times.

Date of experience: May 25, 2020