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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The order was quickly delivered and packaged well, the product was of high quality, thanks
Tress in great shape, ready to plant, thank you for your quick/professional response.
Came four to a box laying flat in plastic pots. Took me a week to get them all in, they still look healthy. Not as bushy as hoped.
Plants received in great condition. Could not be happier
Definitely from earth and did not contain mind control alien parasites. I am still a regular human person just like you. I put on my shoes one lower torso appendage at a time.
Trees were in great shape when delivered. Would recommend this company.
The package came with soil everywhere inside the box. Although there was plastic around each of the three plants containers, one of my plants was not secure enough and so soil spilled everywhere. After pulling them out and letting them air for a bit, I watered them as they were pretty dry (probably from shipment). I clipped the yellow leaves, and they seem to be doing fine for now in my windowsill. I haven't yet repotted them, because I wanted to give them time to acclimate.
We are so happy with our purchase. All of our trees were in great condition and we are excited to watch them grow. Thanks Fast Growing Trees!
Exactly what was supposed to be delivered, nice size and healthy
As mentioned, too early to rate, but based on this perhaps the company is over zealous to get some kind of rating. Since I do not yet know then if the plants will fair well or not I will only give 2 stars. If follow up is desired, check back with me in the spring.
I purchase a Devil's Trumpet but received a twig instead. After contacting support about it they have told me this is normal and that I can expect a plant with leaves on it sometime next spring. I have requested a refund, but they want me to pay shipping back and to charge a 25% rip-off (restocking) fee.
We're very sorry that your plant is not what you had expected! Because of the colder temperatures the plant has gone into dormancy which is why it is not full of leaves at this time. Please know that it is covered under our dormancy guarantee so your plant is covered 100% if for some reason it does not fully leaf back out in Spring
My tree arrived in a timely manner. It was healthy and well packed for delivery. I recommend this company and I will order from FastGrowing Trees again.
Edible bamboo was yellow when arrived. I followed the arriving instructions to let it stay in the same pot and get accustomed to my environment. Three weeks later it becomes more yellow and even brown. I believe it was dead when it first arrived.
We're very sorry to hear that your plant isn't doing well! We have reached out privately to get some photos so we can help!
We've had great experiences with Fast-Growing-Trees, but they've come damaged several times from shipping. There are specific instructions on the packaging, but it has not been followed by FedEx and several trees have died from the damage during shipping.
I ordered my trees over the phone and not online. The phone experience was very good. The lady I spoke with made things very easy.
I ordered a Meyer lemon tree for my wife's birthday. It was meant to ship the week of January 4th. I received lots of ads but no other communications in ensuing weeks. Requests for updates placed through the "contact us" link on their website went unanswered. Eventually I got a response through the link provided by Sitejabber, and was told without apology that the tree would ship sometime in March. I've given two stars rather than one in hopes that the tree, when (if) it finally arrives, will be nice.
We're so sorry to hear about your experience! Due to your growing zone we delay orders placed in Winter to ship once the weather warms up. This should've been indicated on the website and your order confirmation. We do apologize again if it was not and please let us know if we can do anything to make it right!
Ordered and received my order in a timely manner no hassle and more than satisfied with my purchase. All the trees arrived in one piece
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We realize it's a little early for a review, but we want to ensure your overall ordering experience was excellent. Please let us know if we can help with anything!