FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,187 reviews

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Virginia
2 reviews
1 helpful vote
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Wrong date
February 18, 2021

I was given a date as to when my trees would arrive. We had made arrangements to have them planted. They arrived 10 weeks ahead of time and with several inches of snow on ground. After a call to FastGrowing Trees, they agreed to send me another order on the scheduled date. So hopefully I will receive my 10 trees at the end of March

Date of experience: February 18, 2021
California
1 review
0 helpful votes
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Lychee Tree
February 18, 2021

I am always very happy with the service of the fast growing staff service even their price are kind of expensive and still we need to purchase a year warranty unlike other nursery stand behind their product come with one year warranty. The lychee I got it seems doesn't have any tree roots stick out yet. Picture taken send to them, ask me to wait once the tree die I let them know.? I even have a year warranty for my tree. I am not sure what should I do.

Date of experience: February 18, 2021
New Jersey
1 review
0 helpful votes
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Plant is already dieing
February 19, 2021

After 4 days of having it all but two leaves fell off of it

Date of experience: February 18, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear this! We're reaching out privately to help out!

Oregon
1 review
0 helpful votes
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Great Tree
March 22, 2021

Arrived intact. Not a fan that you have to call to order stuff but the staff is super nice and helpful.

Date of experience: February 18, 2021
Illinois
1 review
0 helpful votes
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Fast
March 22, 2021

Good service good trees. This experience however is not pleasing. I want to buys trees.

Date of experience: February 18, 2021
Virginia
1 review
0 helpful votes
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I was very happy with my new tree. It was much taller and well grown than I expected. I will be buying more trees from them again.

Date of experience: February 17, 2021
Texas
1 review
0 helpful votes
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Texas leyland cypress
February 18, 2021

Planted my healthy, taller than advertised Leyland Cypress trees... it froze in Texas 2 weeks later... my trees still look healthy... time will tell.

Date of experience: February 17, 2021
Georgia
1 review
0 helpful votes
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So far so good
February 18, 2021

Not real sure yet we planted it but it is dormant right now.We will see when it warms up

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Best company
February 18, 2021

I just love Fast Growing Trees. Have ordered from them for years and am never disappointed. Just placed a big order, and trees are thriving. Can't wait til they grow and bloom. My trees and bushes make me so happy. Always a real pleasure. Thank you.

Date of experience: February 17, 2021
Ohio
1 review
0 helpful votes
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Haven't received my order
February 18, 2021

I ordered a plant several weeks ago. It was promised within a week and a half. It has still not arrived. In the meantime I have gotten two different emails from this Sitejabber survey site asking me if I have received my plant yet. So I emailed FastGrowingTrees to ask where my plant was. That was a week ago and I have not received any response from FastGrowingTrees. This plant was not cheap, and I am growing more frustrated by the day.

Date of experience: February 17, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

It looks like you are in a closed growing zone so we have delayed the order to ship until Spring. We've reached out privately to give an update. We're so sorry for the confusion!

Oregon
2 reviews
0 helpful votes
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Pretty good deal
February 17, 2021

I made two orders. The first order was for 2 banana plants and 2 avocado plants. The second order was for 6 banana plants. The first order sat in a FedEx bldg for a week before it was shipped out, the bananas looked pretty healthy, but one of the avocado plants was pretty barren and stripped of almost all foliage.
I used a promo code for the second order of 6 banana plants, and it was a pretty good deal. This second order arrived a lot quicker than the first one. The banana plants were vigorous and healthy when they arrived.
The $40 banana plants and the $60 banana plants were all the same size, so I'm not sure why they charge more for them.

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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On line tree purchase
February 17, 2021

FGT.com was true to their promotional statements. Tree arrived promptly and in good condition; now in ground and doing well; no curveballs as yet.

Date of experience: February 17, 2021
Texas
1 review
0 helpful votes
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Easy Breezy!
March 21, 2021

Staff was super knowledgeable and considerate of my finances. They helped me locate something I wanted that was also on sale. And they recommended waiting a week because of the weather. I'm glad I listened!

Date of experience: February 17, 2021
North Carolina
1 review
0 helpful votes
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A Ray of Sunshine
March 21, 2021

I received my little Limequat tree. It did loose most of its leaves (due to shock I'm sure). New shiny one have blossomed and it's looking healthy. This is my 3rd Citrus tree. I have 2 key lime trees 20 yrs old. Looking forward to new fruit in a couple of years. Thanks

Date of experience: February 17, 2021
Iowa
1 review
0 helpful votes
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I got healthy trees just as big as I was expecting.

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Healthy tree
February 17, 2021

Arrived healthy and in a timely manner. I was expecting a larger product for the middle size and cost.

Date of experience: February 17, 2021
North Carolina
1 review
0 helpful votes
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Very fast and lots of choices.
March 21, 2021

I like the website with all the information by zones and what to pick based on the state you live in.
Very fast delivery and all came intact.

Date of experience: February 17, 2021
North Carolina
1 review
0 helpful votes
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Great service
February 17, 2021

The wrong item was sent on accident. I was able to provide proof with item number and tag.
I was sent a replacement. I got the wrong item on Friday, and the correct item was received only 3 business days later.

Both items were beautiful. Flawless.
Customer service was great and the product is even better. I will use them again

Date of experience: February 17, 2021
Virginia
1 review
0 helpful votes
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Excellent
March 21, 2021

Looking forward to planting them and watching g them grow. The plants came in looking very hardy- so they should do real good.

Date of experience: February 17, 2021
Texas
1 review
0 helpful votes
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Arrived well packed and ready to plant
February 17, 2021

Our two October Glory maples arrived packaged very well and ready to plant. They have a nice shape and we are excited to see how they grow out. Thank you!

Date of experience: February 17, 2021