FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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Texas
1 review
0 helpful votes
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Happy customer
April 13, 2021

Trees arrived well wrapped and fresh they have over 2 weeks planted and are doing great

Date of experience: April 13, 2021
Indiana
1 review
0 helpful votes
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Never Again
May 13, 2021

It is something that I don't care to experience again, or recommend to anyone else

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so so very sorry to hear about your experience and if your order does end up not being correct, please let us know. We would love to help!

Pennsylvania
1 review
0 helpful votes
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First time customer
April 13, 2021

I ordered 2 Monstera plants and even though the shipping package looked perfect the plants were not. One plant wasn't even rooted into the container and was falling out and the other plant had more than a few torn leaves.
I have carefully planted them in pots and they are starting to look they are happy plants.

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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Haven't Received Shipment
April 13, 2021

When I ordered the website said the trees would be shipped in 1-2 days. It's been over 3 weeks now and I just received an email saying they were shipped, but there still isn't a delivery date. Not happy to be getting them so much later than was stated. As far as the actual product I can't rate that just yet.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
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Overpriced
April 13, 2021

I received the plants smaller than expected. I could buy some of those plants in local stores for similar price but bigger size.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance.

Arkansas
1 review
0 helpful votes
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Order recieved
April 13, 2021

Very fast delivery, very well packaged. Some were smaller than expected. The avocado plant has lost all of it's leaves. The jury is still out of that tree. The rest are thriving.

Date of experience: April 13, 2021
Idaho
1 review
0 helpful votes
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I have not yet received my trees!
April 13, 2021

I have not yet received my trees! I ordered them quite a while ago and have not hear anything from you.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Kansas
1 review
0 helpful votes
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Beautiful Plant
April 13, 2021

I ordered a monstera. It looks like it was shipped in great condition, however; the shipping company used was not careful at all. It arrived with MANY broken stems and leaves and the dirt from the pot absolutely everywhere. The seller had packaged the plant with great care and had plastic wrapped the dirt and roots. The box was clearly labeled "live plant" and "this end up" and it arrived on my porch upside down with dirt spilling out of the box. All of this extra time still didn't prevent the damage that the shipper caused. I had to trim the plant all the way back. It looks like it will survive and flourish again but I would definitely suggest that the seller use a different shipping company.

Date of experience: April 13, 2021
Florida
1 review
0 helpful votes
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Not the same a local nursery.
April 13, 2021

They had the type of Avacado that I wanted, but it wasn't much more than a stick with a few leaves. I'll never use this service again. For the same price, I could have gotten a much bigger plant locally.

Date of experience: April 13, 2021
Idaho
1 review
0 helpful votes
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Hello, I was somewhat concerned that the order took 11 days after the order was placed to arrive. I planted them as quickly possible. The quince top was broken, but I still planted it. I have not seen any signs of growth yet, possibly because it is still somewhat cold. The other trees seem healthy. I was somewhat sad that I could not get the bonus with the order. I am also hoping to place another order for your 'Chicago' Fig tree. There are others I am looking to see if they would be okay to purchase. I have a question though. If I have two different Fig trees, One Turkey Fig and the other a Chicago Hardy, would they cross pollinate, or do I have to have two of exactly the same tree?
Thank you for your good service. Ed van Gass.

Date of experience: April 13, 2021
New Jersey
1 review
0 helpful votes
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Perfect condition!
April 13, 2021

Italian plum came in perfect condition and I planted it within hours! Thank you!

Date of experience: April 13, 2021
New York
1 review
0 helpful votes
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Inaccurate Shipping Times
April 13, 2021

Shipment arrived later than expected, and we were no longer home to receive the plants to take care of them. Highly inconvenient.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this but do have a few questions so we are reaching out privately.

South Carolina
1 review
0 helpful votes
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Very fast delivery packing perfect very happy but one of my trees not doing to good

Date of experience: April 13, 2021
New Jersey
1 review
0 helpful votes
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Slow service
April 13, 2021

I ordered two trees for my wife's birthday. It took 19 days for them to get to my house. They look like they're in good condition. It's a bit soon to tell how healthy they are. I just wish they had arrived sooner.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

California
1 review
0 helpful votes
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Excellent quality products
April 13, 2021

Have ordered twice now, in quick succession, and am already building a 3rd cart. Only one of the many plants I received looked like it was struggling, and even that one looks like it's going to bounce back after planting, which speaks to the extreme health of the plants this company nurtures before shipping. Items are packed meticulously and arrive quickly. Customer service response was prompt when I had a shipping question. Plants are in the ground less than a week, in some cases, and are already producing new growth and appear happy in their new homes. Have already recommended to friends and family and am on wait lists for some out of stock items for next season!

Date of experience: April 13, 2021
Oregon
1 review
0 helpful votes
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This space is for my experience and needs to be 50 characters..

Date of experience: April 13, 2021
Virginia
1 review
0 helpful votes
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Great customer service
April 13, 2021

Had a little issue with the delivery... Fedex emailed me that the trees were delivered, but nothing was delivered

Had to call few times to Fast Growing Tree Co and after few days they reshipped the missing tree

Then Fedex somehow found the first shipment and delivered with damaged boxes and trees

Two days later received 2nd shipment... reported to Fast Growing but no response back... so I have two sets of trees

I bought fruit trees from few different vendors and Fast growing co had the best tree condition and boxing (other vendors shipped bare root with heavy pruning, not sure if they will live at all)

I will purchase again from the FGT co

Date of experience: April 12, 2021
Texas
2 reviews
0 helpful votes
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Haven't received my trees
May 13, 2021

Bought palm trees and they haven't shipped out yet I am being asked for a review!

Date of experience: April 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very for the premature email sent for a review before your trees arrived but are happy to see that you were able to get this issue taken care of!

Georgia
1 review
0 helpful votes
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The plants look dry and bitter
April 13, 2021

Not happy with how the tree arrived, I called and they said to give it a few days. Safe to say I felt that I got scammed. The plants don't look healthy, they look dry and bitter.

Date of experience: April 12, 2021
California
1 review
0 helpful votes
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Quick response
April 13, 2021

Had problems with the 1st order. It took 2 weeks to receive my order the plants were dead, but the replacement got to me in 2 days after I talked to one of your representative.

Date of experience: April 12, 2021