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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I ordered Arabic jasmine and it's was packed with love and care! That's why I decided to order again because I know that plant will come safely!
A beautiful choice of trees and flowers
I've purchased some plants and all worked out. I had a fungus infection in a 4in1 pear tree but that could be bad luck and the tree is fighting it.
Ordering was seamless and my peach tree arrived three days later in excellent condition
I specially like the emails with various tips on plant care.
I Previously ordered, among other things, twenty-some arborvitaes which I planted in Maryland and saw them grow into a beautiful 20+ foot tall privacy border. Everything I have ordered has survived and thrived, SC is a new environment for me.
Lost two trees pistachio but because they were still in the plastic container you shipped them I had them in my basement till spring.
Over the last five years I have purchased from Fast Growing Trees two pomegranate trees, one fig tree, one very large lemon tree, six Thuja evergreen trees, five Cyptomeria Globosa Nana shrubs, and one ginkgo tree. They have ALL arrived in a healthy condition, free of any lurking pest or diseases, and always beautiful. Every one of them has been packed very carefully and were received quickly after they were shipped. I know I can buy most of the same types of plants locally, but none can match the quality, beauty, and being pest and disease free like that of Fast Growing Trees. Today I spent close to a thousand dollars on more Thuja evergreens, but I know this company is consistent in quality and that I don't have to worry about what kind of condition the plants will arrive in.
I ordered my lemon plant I've wanted for a long time just before an unusual freeze hit central Texas. You sent an email apologizing for a delayed delivery date due to the weather in our area. I felt you really care about the plants to not ship them and you care about your customer's experience.
My prior order arrived in a box marked with directional arrows that were ignored by FedEx, and was subsequently delivered to a neighbor. The box was left standing against their garage. Fortunately both the tree and bush were well strapped in, though the tree had lost some soil.
It was pleasant until I realized yall are a $#*!in clown shoes operation yall give a 20% off code and then making the customer cover shipping. $#*! like this is why people don't $#*! w corporations
If you look at prior correspondence, I'm very disappointed that every time I order something and I apply the discount my free shipping goes away. I've had discussions with customer service, etc. and they have given me 10% refunds on those orders, I would fully expect the same here.
Everything, from placing order to shipping info and delivery, went smoothly and the plants were packed well and in good shape. They have done well since first planting last year.
I did not post online but my last purchase of the "fast growing" items I bought last summer, literally all died a couple of weeks right after planting even after following the directions.
The package handlers did a terrible job. They were placed end on end on my driveway instead of being placed flat and upright as stated on the box. The boxes were torn open in places and the dirt was largely spilled out from one or two plants.
The product I ordered was shipped in a timely manner and arrived in good condition. I get a thrill out of beautifying my land and helping the planet. We want to attract birds to our property.
Las plantas son excelentes, llegan bien empacadas y cumplen las garantias prometidas.
I had ordered a few trees for my friend's garden and they are doing fantastically well. The Lilac in particular bloomed for the longest time. It will be exciting to see their new growth after the spring thaw (I am in zone 5b). I had also gotten another of the Endless Summer Hydrangea for my garden last year, and this second one will bring symmetry.
When I ordered the Chicago Hardy Fig Tree for my friend's birthday both of us had a happy surprise! The tree was already bearing fruits which we have enjoyed throughout the summer. So delicious!
I purchased 2 Benjamin Ficus trees and one appeared to be dying. I contacted customer service and they gave guidance, they were very helpful and patient. Both trees are sitting in my sunroom looking beautiful as ever.
We ordered several evergreen trees for our yard in Southern New Mexico with the understanding that they were reported to do well n our region. They arrived in great condition and we planted them immediately. After 1-2 weeks they were looking like they were struggling and we contacted support to see what we could do. They were very responsive and gave us some great feedback. The trees bounced right back a few weeks later and they are doing well almost a year after. We are looking forward to how much they grow now that they are established.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

