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Fastbuggies has a rating of 1.5 stars from 201 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fastbuggies most frequently mention full refund, quad bike and delivery date. Fastbuggies ranks 144th among Toys Store sites.
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I ordered a quad on the 16 october last year was given 1 delivery date guess what no show given another delivery date again no show then another but was not given any explaination as to why it wasnt delivered then on the 27 of november i was told that we'd get the quad no later than the 18th of december and guess what on the 17th the managing director who ive email over 100 times with no reply and rang 362 times in one month sent an email saying that the company had got themselves in an unrecoverable position and we'd get a full refund within 30 day still waiting havent even had a sorry email or anything this company is a scam im not the first and i WONT BE THE LAST HOW THERE STILL TRADING IS BEYOND ME CUSTOMER SERVICE IS SHOCKING THEY TELL YOU YOUR A LYER please beware this company will take your money and run with it if you don't believe ring barclays bank ask how many people have been conned out of there money you won't believe the answer you recieve and thats JUST ONE BANK! Absolute shambles
Finally got my refund back from Cyberbit.eu, don't waste your time trying to get fastbuggies to refund it go to Cyberbit, since they took 2 weeks to refund it fast buggies still havent been in touch and the order was placed 12 November 2009 finally got refund 31st jan 2010. Please please please don't trust your money to this firm. They are fraudsters
I ordered a quad on october last year for my sons christmas and still have not yet received the quad or a new delivery date. I can't get hold of any one on the phone and they don't reply my emails. Help please
I'm disgusted with this company which should be closed down if they haven't already done a runner with my money.
I ordered my 4 year old a quad bike 1st november 2009 and paid by card online, this was to b a xmas present as this was the only thing he wanted from father xmas i wanted to make sure he got it. Nothing was received on the 1st delivery date and i received and e-mailed appology and was adviced i would received compensation and another delivery date was adviced. It was getting quite close to xmas now and i was extremelly concerned. They assured me that i had pre xmas delivery and not to worry.
5 days before xmas i received an e-mail to say i was not going to receive my order and would receive a refund within 30 days. I could not get my heartbroken son a quad or anything else for xmas as 5 days to get someting and no money.
Now 27th January 2010 and i've still not received a refund and no-one will answer the phone or reply to my e-mails
Now i'm going to have to go to watch dog to resolve and try and get my money back.
Disgusting company, keep well clear, i will be doing my upmost to get the site removed to stop this happening and to stop them taking other peoples money
Its the biggest pile of dogs poo ever. I ordered a kids tigher quad in september and didnt get it till a week before xmas its was in wrong colour and loads ov bits missing. I WOULD NEVER ORDER FROM THIS SITE EVER AGAIN I WOULDNT EVEN RATE THIS SITE 1 STAR
I placed my order with Fastbuggies in November and after initial order and payment acknowledgements I've heard nothing. I've emailed them twice with no reply and their phone rings out until it just stops. I noticed there is now a notice on their website saying they are not taking orders. Does anyone know how to contact them?.
I ordered as buggy in November, I still have not had delivery in January. I have tried to email them and rang them on numerous occasions leaving my name an number with no response. Of course the money was taken in November! I have had no response from the company this was a christmas present for my kids and they are still waiting and very upset. I am very disapointed with the company and either want the quad or my money back.!
Damm! I just phoned the delivery company XLR8 who have meant to deliver my quads and they have just informed me that fastbuggies have gone bust! £600 lost! They are also owed alot of money and police/trading standards involved. Damm damm damm!
Ordered quad 4th august promised delivery 4th september, quad never arrived, phoned company got excuses after excuse, they promised I would have quad by 18th december or my money back, just another excuse it is now 25 january I have no quad, no refund, and no contact with fast buggies despite regular emails. How many people have tried phoning delivery company xlr8 logistics chatham, ******* ******* and finding they can't help either.
I ordered a kids quad bike for my daughters xmas 13/11/09. I constantley tried to contact them to advise on a delivery date and got no answer. Eventually i got an email stating that i would not get this bike before xmas and was asked if i would like my money back. I sent an email asking what the delivery would be if i waited. I have phoned and left messages, sent numerous emails and have yet to get an answer but they were quick enough to take my money in the first place. To say that there after sales is a shambles is an understatement. My daughter is still waiting for her xmas.
We ordered a 250cc quad for our sons xmas£744.00 on the 17th of november from fastbuggies with a gaurenteed pre xmas delivery we had one email to say that they could not deliver on the given delivery date they then gave us the 18th as delivery we then got another email to say that it would not be here for xmas, we have been trying to contact them since then they don't answer emails and when you try to phone them it rings once then goes to engaged tone. Think this is a very dodgy company we would never order from them again and would advise everyone else not to. Very poor customer service. They are not so slow taking money from you.
I order a quad from fastbuggies nearly 3 months ago and i haven't received it yet. So i tried to contact them by email and phone but nobody has got back to me so i'm going to my solicter on monday to get it sorted.
Has anyone had this problem like me please let me know *******@talktalk.net
Fastbuggies is the worst thing ever, i ordered a quad fron these people in october 2009, got given 4 dates of delivery and still nothing, really bad convo on phone when i got through after about 2 months of tryin and got a load of crap saying they will refund, its now jan 2010 and still nothing, these r a scam site do not order u will nit get nothing but a low bank statement, im Egutted and my poor little girl has nothing, FAST BUGGIES IS A RIP OF SITE DO NOT ORDER, U WILL LOSE UR MONEY, THIS IS NOT THE END OF IT WITH THEM
Fastbuggies are an absolute disgrace. Ordered our son a quad bike in September, promised delivery on numerous occasions. On chasing up order in November was guaranteed pre-Christmas delivery. Exactly one week before Christmas were told they could not deliver and we would be receiving paperwork through the post. No paperwork to date and, of course, no quad bike for my son.
Placed an order for £1330 no goods delivered then Fast Buggies went bust. Pursued the recovery of the money through the merchant and my bank. You have 120 days to get your money back but need to prove purchase, send in copies of paperwork/emails/receipt from Fast Buggies. Don't give up, work through your bank and track down the merchant. I have got a full refund from the merchant. Good luck.
I ordered a quad bike for my christmas for my girl on 8th november and was advised by fast buggies that i would receive it before xmas, they gave me a delivery date of 3rd or 4th of December. On the 3rd of december i received an email saying that my order had arrived in felixstowe and was waitng to clear customs which should be in the next 12 days, on the 17th December i received an email from David Misfud (managing director) spouting a load of rubbish about how sorry he was about my order (bog standard letter to everyone who has not received their order) and that i would receive his full contact details in the next 10 days. Not heard nothing and now 20th Jan, no order no contact details and there are not answering phone or emails.
I ordered a quad bike on the 30th november was told delivery would be on the 14th january I have not received my bike have sent countless emails and left phone messages but have heard nothing now trying to get my money back would warn people not to order from this web site.
Hi like most of you who have written on this site, i to have been well and trully stitched up by these fu@? Ing pricks! I have been waiting for a childs tiger qua`d since ordering one in sept 2009, it is now 18 jan 2010 and still nothing altho we were promised a full refund on 18 dec but again nothing. Have now left it in hands of creditcard fraud office! Would love to meet either or both of these idiots face to face just to see if they are as spineless as they appear. Please don't anyone else get conned by this bunch of rogues
I guess ihave had a bad start to 2010 ordered my quad in december
Payed my money in full i can't get hold off them by phone or by
E-mail i have now reported it to the police how can these people
Do this to people it is the worst experience i have had and will not deal
With them again
Got in touch with cyberbit last friday and they processed and i recieved my money back today. Also a big thanks to martin from xlr8 logistics for giving me the heads up on the tiger quads he had my son loves it thanks mate
Answer: Well just getting off the phone to cyberbit and iam getting refunded im so god dam please hope all yous can get the same good luck
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