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business logo of FASHIONPHILE

FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Virginia
1 review
0 helpful votes
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I love my bag
April 13, 2025

The service was super fast my order was delivered in 2 days and the quality of the bag is great I will order again

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Love love love
April 13, 2025

Perfect - no issues - fast delivery- very pleased- definitely shopping again!

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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My handbag was just as described on the website. Wish you had more new options available.

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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Excellent
April 13, 2025

My experience was amazing It was professional I received my order with no problem.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Overall good experience!
April 13, 2025

There are a lot of selections on Fashionphile and the site is easy to navigate. I purchased a Chanel Gabrielle bag. It arrived safely and very well packaged. The condition of the bag was listed as 'excellent' on the site. I am slightly disappointed at the actual condition of the bag. It's not bad but could be better at the price range.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Love my Purchase!
April 13, 2025

I was in search of a new handbag and wanted to give fashionphile a try, so I went ahead and ordered myself a Gucci handbag and I'm in love with it! The process was not only easy but everything's authenticated so it made shopping even easier! Would purchase from the site again and reccomend it to anyone who's in search of designer goods at a reasonable price!

Date of experience: April 2, 2025
Oregon
1 review
0 helpful votes
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I got this super nice purse for my wife for mother's day. It came fast and was in excellent condition. Will be buying more.

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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Excellent quality bag
April 13, 2025

Ordered a YSL Cassandra bag and it arrived it nearly perfect condition. Very pleased with this purchase, easy of ordering, and timely arrival.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Great experience
April 13, 2025
Updated review

I love the direct communication with both my personal shopper and client services. Everyone was very helpful. I trust and enjoy shopping at Fashionphile in person and online.

Date of experience: April 2, 2025

Easy and professional
February 21, 2025
Previous review

Easy and professional

Date of experience: February 11, 2025
Washington
1 review
0 helpful votes
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In love with my new bag
April 13, 2025
Updated review

I have purchased a few bags from Fashionphile now and I will be a customer for life. The photos and descriptions of the bags are so accurate that you will know exactly what you are purchasing- no surprises when your new bag arrives exactly how you saw it on the website. I just received a gorgeous Chanel mini with a crystal handle and I could not be more pleased with my purchase. I can't wait to take this bag out on the town!

Date of experience: April 1, 2025

Beautiful handbag
October 22, 2024
Previous review

The Chanel bag I purchased looked exactly like the photos. It also arrived quickly. I am very pleased with my purchase and will buy from Fashionphile again!

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Super fast shipping
April 13, 2025

Ordered an item Sunday late afternoon - And got the item Tuesday afternoon. Super fast service, an item exactly according to the description, and the original box. Can't complain!

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Amazing
April 12, 2025

Great prices! I received my purse in perfect conditions. I looked everywhere for this exact purse and I found it at an amazing price. It came 2 days after i ordered! I have already recommended fashionphile to 2 of my friends after receiving my order. I am beyond impressed at the quality and service.

Date of experience: April 6, 2025
New York
1 review
0 helpful votes
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Absolutely Gorgeous Bag!
April 12, 2025

So I called the LA office and my sales associate was very helpful in examining the bag, and she even sent me additional pictures. So I ordered the bag that same day! I did not expect the bag to be in such great shape, as it was. I mean this bag is gorgeous and just screams luxurious! The minor imperfections from being pre-owned were barely noticeable and unless you micro examining the back you would never notice. I absolutely love this bag and I'm so glad I ordered it. Now the shipping experience was horrible but that's the fault of UPS. It's way too much to get into but they are really incompetent and if I didn't ask should I sign they just handed me the package because I was standing in my driveway at the time. I could have been a random stranger and someone would have walked away with my gorgeous bag.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Excellent!
April 12, 2025
Updated review

Love my bag... indeed it is in excellent condition! Came in a timely manner. Packaged safely.

Date of experience: April 2, 2025

Items look great!
February 20, 2025
Previous review

Items look great!

Date of experience: February 10, 2025
Maryland
2 reviews
0 helpful votes
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Incredibly easy! And they have a fantastic selection of gorgeous bags that other sites don't offer.

Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
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So happy!
April 12, 2025

So happy with my shopping experience and the final product!

Date of experience: April 2, 2025
Georgia
1 review
0 helpful votes
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Great as Alwaya
April 12, 2025

I continue to have a great experience with Fashionphile and the purchases are always as described.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Amazing quality
April 12, 2025

Outstanding products like always, not to mention when they're in excellent condition

Date of experience: April 2, 2025
District of Columbia
1 review
0 helpful votes
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My overall experience with FASHIONPHILE has been very positive. Most of the items I've purchased arrived quickly, were exactly as described, and in excellent condition. Their listings are detailed, the photos are clear, and the authentication process gives me confidence in what I'm buying.

However, my most recent purchase was a letdown. The item I received was much more worn than expected, and for the price, it didn't feel worth it. The condition didn't match the description or the photos as well as my previous orders did.

Customer service has always been responsive, and I still trust the platform—but this last experience made me a little more cautious. I'll continue to shop with FASHIONPHILE, but I'll be paying closer attention to item details going forward.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Awesome bag!
April 12, 2025
Updated review

Bag was in great condition and exactly what I was looking for.

Date of experience: April 2, 2025

Great products, and pricing
April 11, 2025
Previous review

Great products, and pricing. Option to return if item is not wanted is a huge benefit. Compared to other sites, Fashionphile is far above.

Date of experience: April 1, 2025