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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Item received in great condition. Packaging was well insulated from shipping damage. Bracelet was prettier than advertised
Bags always look better than expected and love fashionphiles variety of bags, return policy and sell back feature!
I love shopping with you, but for me I really dislike ups delivery service
Great classic shoes and as pictured. Delivery updates were daily and estimation was accurate.
Item arrived ahead of estimated delivery and was exactly as described. Satisfied with all aspects of my purchase.
I recently purchased a Gucci handbag and I am beyond impressed! The detailed description and accurate photos made the buying experience seamless and enjoyable. It felt like I knew every intricate detail of the bag even before it arrived. On top of that, the delivery was incredibly fast—my order arrived earlier than expected, packaged with care and attention. Fashionphile truly delivers exceptional service and quality. I highly recommend them to anyone looking for luxury items with reliability and professionalism.
Great selection and description of items.
All my purchases have been packaged well and safe. I have been buying my bags from fashionphile and will continue to do for the quality and authenticity.
Great experience, the bag was listed in very good condition, it is actually new! Really impressed, got a 5K bag for 3. Only thing that I did not like is that it did not include box and care envelope, receipt, etc as a bag this expensive or this tier usuually comes with.
The description and condition of the shoes are just as outlined. There was not a long turnaround time and it required a signature. Very pleased.
A pleasant experience shopping. Happy with my purchase & will recommend to others! Fast shipping
I love browsing the site looking for treasures! Lots of pictures and descriptions to understand to item condition. Highly recommend!
Easy to navigate. Lots of pictures and clear descriptions on items.
FASHIONPHILE Is amazing! Customer service & delivery. The bag color was kind of dull to me but that has nothing to do with fashionphile!
It's my first time buying second hand and I am over the moon excited! The purse looked brand new. Everything was even better than described or expected. Can't wait to purchase again!
This was my second time shopping on Fashionphile and it was wonderful! The products were exact to descriptions and they shipped really fast. I got a chance to visit their shop in NY and I was obsessed!
I love getting bags from fashionphile. Descriptions are accurate, great selection, and fast shipping!
I have purchased previously from Fashionphile. I am a repeat customer because of the highest quality available at their stores and online.
I was having technical difficulties with my account, and Priscilla assisted me! She was professional, friendly, and knowledgeable. I appreciate all of your help, Priscilla. I would like to give another shout out to Mykela who provided me with excellent customer service!
Bag was great just didn't work with my style like I thought it would. So I returned. My experience was awesome with Fashionphile and I will shop here again!
Website is easy to navigate, the bag appeared as described, and wasefficiently delivered in a timely fashion by UPS.
Purchasing this item was smooth. However, when I requested a delay of shipment since I was out of town when the purchase was to be delivered, Fashionphile was not able to delay the shipment and required me to arrange with UPS for the delay in shipment which involved a fee. Fashionphile should have been able to delay shipment of this expensive item which required a signature from UPS without me having to work through UPS to make this change. Other vendors of pre-used high end items were able to accommodate a change in delivery date when requested.
Love the Chanel bag I received. It's in excellent condition and from place the order to receive the package in a few days. Packed very well. Wonderful customer service.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

