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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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North Carolina
1 review
0 helpful votes
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Great quality
May 7, 2025
Updated review

Item received in great condition. Packaging was well insulated from shipping damage. Bracelet was prettier than advertised

Date of experience: April 27, 2025

Quick and easy
April 27, 2025
Previous review

Quick and easy.

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
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Always so happy
May 7, 2025

Bags always look better than expected and love fashionphiles variety of bags, return policy and sell back feature!

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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Please use fedx
May 7, 2025

I love shopping with you, but for me I really dislike ups delivery service

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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Love my Rockstuds!
May 7, 2025
Updated review

Great classic shoes and as pictured. Delivery updates were daily and estimation was accurate.

Date of experience: April 25, 2025

Perfect!
February 23, 2025
Previous review

Item arrived ahead of estimated delivery and was exactly as described. Satisfied with all aspects of my purchase.

Date of experience: February 13, 2025
New York
1 review
0 helpful votes
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I recently purchased a Gucci handbag and I am beyond impressed! The detailed description and accurate photos made the buying experience seamless and enjoyable. It felt like I knew every intricate detail of the bag even before it arrived. On top of that, the delivery was incredibly fast—my order arrived earlier than expected, packaged with care and attention. Fashionphile truly delivers exceptional service and quality. I highly recommend them to anyone looking for luxury items with reliability and professionalism.

Date of experience: April 26, 2025

Great selection and description of items
March 19, 2025
Previous review

Great selection and description of items.

Date of experience: March 8, 2025
Illinois
1 review
0 helpful votes
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Customer service
May 6, 2025

All my purchases have been packaged well and safe. I have been buying my bags from fashionphile and will continue to do for the quality and authenticity.

Date of experience: April 26, 2025
Georgia
1 review
0 helpful votes
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Great experience, the bag was listed in very good condition, it is actually new! Really impressed, got a 5K bag for 3. Only thing that I did not like is that it did not include box and care envelope, receipt, etc as a bag this expensive or this tier usuually comes with.

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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New customer
May 6, 2025

Received my item in 2 days! Amazing service from Fashionphile.

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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Louis Vuitton Monogram Pumps
May 6, 2025

The description and condition of the shoes are just as outlined. There was not a long turnaround time and it required a signature. Very pleased.

Date of experience: April 26, 2025
Illinois
1 review
0 helpful votes
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Happy Shopper
May 6, 2025

A pleasant experience shopping. Happy with my purchase & will recommend to others! Fast shipping

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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The best!
May 6, 2025
Updated review

I love browsing the site looking for treasures! Lots of pictures and descriptions to understand to item condition. Highly recommend!

Date of experience: April 26, 2025

Easy to navigate
April 30, 2025
Previous review

Easy to navigate. Lots of pictures and clear descriptions on items.

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Loved everything but the bag!
May 6, 2025

FASHIONPHILE Is amazing! Customer service & delivery. The bag color was kind of dull to me but that has nothing to do with fashionphile!

Date of experience: April 26, 2025
Wisconsin
1 review
0 helpful votes
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First Time Buyer
May 6, 2025

It's my first time buying second hand and I am over the moon excited! The purse looked brand new. Everything was even better than described or expected. Can't wait to purchase again!

Date of experience: April 26, 2025
Indiana
1 review
0 helpful votes
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Very satisfied!
May 6, 2025

This was my second time shopping on Fashionphile and it was wonderful! The products were exact to descriptions and they shipped really fast. I got a chance to visit their shop in NY and I was obsessed!

Date of experience: April 26, 2025
Tennessee
1 review
0 helpful votes
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Repeat buyer
May 6, 2025

I love getting bags from fashionphile. Descriptions are accurate, great selection, and fast shipping!

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Happy satisfied customer
May 6, 2025
Updated review

I have purchased previously from Fashionphile. I am a repeat customer because of the highest quality available at their stores and online.

Date of experience: April 25, 2025

I was having technical difficulties with my account,...
April 14, 2025
Previous review

I was having technical difficulties with my account, and Priscilla assisted me! She was professional, friendly, and knowledgeable. I appreciate all of your help, Priscilla. I would like to give another shout out to Mykela who provided me with excellent customer service!

Date of experience: April 4, 2025
Indiana
2 reviews
0 helpful votes
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Great Bag
May 6, 2025

Bag was great just didn't work with my style like I thought it would. So I returned. My experience was awesome with Fashionphile and I will shop here again!

Date of experience: May 2, 2025
Arizona
1 review
0 helpful votes
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Always a good experience!
May 6, 2025

Fast and easy transaction! Love the authentic product i got.

Date of experience: April 25, 2025
Ohio
1 review
0 helpful votes
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Hermes bag Swift Verso Mini Lindy 20 Alezan Biscuit
May 6, 2025
Updated review

Website is easy to navigate, the bag appeared as described, and wasefficiently delivered in a timely fashion by UPS.

Date of experience: April 25, 2025

Purchase of a Hermes bag
April 4, 2025
Previous review

Purchasing this item was smooth. However, when I requested a delay of shipment since I was out of town when the purchase was to be delivered, Fashionphile was not able to delay the shipment and required me to arrange with UPS for the delay in shipment which involved a fee. Fashionphile should have been able to delay shipment of this expensive item which required a signature from UPS without me having to work through UPS to make this change. Other vendors of pre-used high end items were able to accommodate a change in delivery date when requested.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Excellent work
May 6, 2025

Love the Chanel bag I received. It's in excellent condition and from place the order to receive the package in a few days. Packed very well. Wonderful customer service.

Date of experience: April 25, 2025