Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My item arrived in excellent condition. It mentioned that there was some wear and tear but it did not even look like it one bit. So satisfied!
It was easy to purchase and to find something i loved. They have a variety of handbags, accessories & other things to choose from. I love the fact that they go in to detail on the product & the condition it is in.
Item came as described! Great condition and packing all included.
Excellent selection of high end designer items. High resolution pictures from all angles allows for buyer confidence.
Easy to understand terms; love that layaway is an option!
I expected some signs of wear but the bag was In excellent condition. Shipping was quick, and I appreciated the tamper evident tape on the package.
Short turnaround from ordering to delivery. The delivery was a little tricky with requiring a signature however I was able to contact UPS and request a late delivery time frame. Overall I would definitely order from Fashionphile again…. Love my wallet!
Thank you. Exactly as advertised. Excellent condition and absolutely gift able
The earrings were even better than we expected they are just gorgeous
Loved that they have a payment plan was so excited to be able to purchase an item with out losing an arm and leg lol will be ordering from the site again soon
New to Fashionphile, but found website easy to locate the product, in this case, a Louis Vuitton strap for my wife's Louis Vuitton Ellipse PM bag. Was pleasantly surprised to see the care of the haute packaging, which gives you a feeling of comfort in receiving a quality product. And my wife is very happy with the product, its quality and packaging. Thank you! Well done!
Very straightforward process, good pictures of the product and it arrived exactly how I expected it to!
This is my first time buying a preloved handbag and I was afraid there would be hidden damages/ not fully as described. But it arrived as described on the site. After my purchase my order confirmation said there was an increase in orders and shipping could be delayed but it wasn't, shipping was quick and the tracking alerts were also timely. The confetti paper discs in the box were a little much as far as waste but I appreciated fashionphile trying to make the experience just as special as if I had bought from the brand directly.
Great condition. Very pleased with the purchase of this pre owned bag. Shipped quickly too.
I had a good experience everything was smooth on purchasing my item.
Carly, my personal shopper was incredibly helpful and wonderful to work with!
I was pretty happy overall. Some colorfastness issues with the dark denim. I wasn't a huge fan of the little certificate of authenticity. It looked like a cheap fake tag, almost.
Fast shipping. Items as described. I have bought from them several times so far and am a returned customer :)
WOW! I am in awe of the bag that I received. It was in such great condition that it practically looked brand new. And for the price point I was VERY thankful. Your packaging is fabulous, not to mention the free bag cleaning kit. Thank you so much Fashionphille! I will CERTAINLY be buying many more products. Thanks so much!
Happy with a quality product and shipping made Mother's Day
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

