Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,330 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Staci B.
Unfollow Staci B.
Share Review
Report Review

So happy!
June 10, 2025

10/10 experience! Packaging great. As described. I'm in love with it.

Date of experience: May 31, 2025
Illinois
1 review
0 helpful votes
Follow Madison J.
Unfollow Madison J.
Share Review
Report Review

A absolute must!
June 10, 2025

The purse I purchased was exactly as pictured and described! Looked even more beautiful in person!

Date of experience: May 31, 2025
Michigan
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

I love my item
June 10, 2025

Will be shopping again ……………………………………………………………………………..

Date of experience: May 31, 2025
Illinois
1 review
0 helpful votes
Follow Vivian W.
Unfollow Vivian W.
Share Review
Report Review

Tiffany earrings
June 10, 2025

My earrings was secured in a well packed box. They looked just as described on the website. I'm very impressed with my purchase. I will purchase again from this site.

Date of experience: May 31, 2025
Georgia
1 review
0 helpful votes
Follow Charlene S.
Unfollow Charlene S.
Share Review
Report Review

Love some hate some
June 10, 2025

I love fashionphile but I'm a reseller in my shop and having you charge me sales tax makes it difficult to turn a profit

Date of experience: May 31, 2025
Virginia
1 review
0 helpful votes
Follow Toni S.
Unfollow Toni S.
Share Review
Report Review

Louis Vuitton Gorgeousness!
June 10, 2025
Updated review

I'd been eyeing a special edition LV handbag for a bit and finally treated myself for my upcoming birthday. I couldn't be happier! The bag arrived a day before its expected delivery, and when I opened the box, I was in love! It was in like-new condition, with no flaws, and it was perfection! This was my second purchase with Fashionphile, and it won't be my last! I highly recommend shopping here! My experience buying from Fashionphile has been amazing!

Date of experience: May 31, 2025

This will be my second purchase of a LV bag from Fashionphil...
May 30, 2025
Previous review

This will be my second purchase of a LV bag from Fashionphile. The first purchase went extremely well and I'm hoping for another great experience shopping here. I do recommend Fashionphile for your non-brand-new luxury purchases. My first purchase came as shown and described, in a timely manner as well and I'm very happy with it! I will update after receiving my second LV bag!

Date of experience: May 19, 2025
Texas
1 review
0 helpful votes
Follow Paola L.
Unfollow Paola L.
Share Review
Report Review

Perfect wallet
June 10, 2025

Most beautiful wallet that can be used as bag or wallet, so convenient.

Date of experience: May 30, 2025
California
1 review
0 helpful votes
Follow Yurina C.
Unfollow Yurina C.
Share Review
Report Review

The delivery was super slow... and UPS service was pretty annoying. They said the holding service fory ring is $7.99... also, they never answered the phone... most of all, the Ring's stone has a lot of small scratches!... the description says the condition is excellent though... please inspect the products carefully...

Date of experience: May 29, 2025
California
1 review
0 helpful votes
Follow Anne R.
Unfollow Anne R.
Share Review
Report Review

Great service, and fast delivery!
June 10, 2025

Great service, and fast delivery! Item just as described and at reasonable cost

Date of experience: May 30, 2025
California
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review

First time customer! I found a Chanel bag I was on the fence about but decided last minute I needed it. However the challenge was I needed it the next day. Luckily they had overnight shipping available from New York to CA and they shipped it same day and I got it just as promised the next day! The item came in perfect condition. Looked new to me. Very happy and will be a continued customer

Date of experience: May 30, 2025
California
1 review
0 helpful votes
Follow Shari L.
Unfollow Shari L.
Share Review
Report Review

Great online experience!
June 9, 2025

I rarely take the time to write reviews but FASHIONPHILE was a great experience start to finish! Products exactly as described and even better in person. Authenticity guarantee made the purchase worry free! Arrived quickly and packaged nicely. Start of a great relationship …
🤣

Date of experience: May 30, 2025
Oklahoma
1 review
0 helpful votes
Follow Pierce r.
Unfollow Pierce r.
Share Review
Report Review

Honestly i don't have a 50 character experience but i love this it was worth every penny. Its small but the way it looks makes up for it

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
Follow Monica J.
Unfollow Monica J.
Share Review
Report Review

Perfect
June 9, 2025

Looks absolutely stunning! I'm definitely purchasing all my things from here.

Date of experience: May 30, 2025
Georgia
1 review
0 helpful votes
Follow Robyn T.
Unfollow Robyn T.
Share Review
Report Review

Just Great!
June 9, 2025

My purse arrived on schedule in the condition I expected for a great price! Great experience!

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
Follow Candise R.
Unfollow Candise R.
Share Review
Report Review

Great Product
June 9, 2025
Updated review

I was skeptical buying a used Louis Vuitton card holder it was rated excellent and true to description it was delivered quickly and I will definitely buy again

Date of experience: May 30, 2025

Easy and good products
June 1, 2025
Previous review

Easy and good products

Date of experience: May 22, 2025
Washington
1 review
0 helpful votes
Follow Sydnie F.
Unfollow Sydnie F.
Share Review
Report Review

Damaged in transit
June 9, 2025

My bag was damaged in transit due to not having any padding on the sides or top of the bag, only the bottom. The box got squished and therefor so did my previously excellent condition bag. I reached out to client services and claims to file but haven't received any follow up still.

Date of experience: May 29, 2025
Missouri
1 review
0 helpful votes
Follow Kristina H.
Unfollow Kristina H.
Share Review
Report Review

I love it!
June 9, 2025

Shipping was a little slow (over a week)
But bag Ian's packaging is great

Date of experience: May 30, 2025
Florida
1 review
0 helpful votes
Follow Catherine S.
Unfollow Catherine S.
Share Review
Report Review

Gorgeous Gucci
June 9, 2025

From ordering to receiving my purse, the experience was amazingly easy to find what I wanted, evaluate the options and purchase. The purse exceeded my expectations!

Date of experience: May 30, 2025
South Carolina
1 review
0 helpful votes
Follow Ronnie G.
Unfollow Ronnie G.
Share Review
Report Review

The experience was seamless. You have such a huge quantity of products in which to choose from. The ease of ordering and the timelessness of receiving your packages. I love that they kept you abreast of your tracking

Date of experience: May 30, 2025
District of Columbia
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

Always stellar
June 9, 2025

I only buy and sell with Fashionphile for two reasons: simplicity and high standards. Fashionphile does not mess around when it comes to the way that it evaluates bags so i know when I order from them there won't be any surprises! And buying and selling are SO easy. This is the third bag I've purchased in "excellent" condition that I swear has never been used! It even came with the box.

Date of experience: May 30, 2025