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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,330 reviews

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Illinois
1 review
0 helpful votes
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No customer support
July 11, 2025

When I placed the order, I was told the item would be received in next 3 to 10 days. The shipping label was created next day, however, UPS said they never got the item.
I called FashionPhile's customer support. I waited for more than one hour and nobody picked up the phone. I left a phone number and was told I would be called in next 2 business days, but I never got any calls from them. 10 days later, a second shipping label was created and I received the item 3 days later.
So it took 13 days for me to get the item.

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Beautiful
July 10, 2025

I have been looking for my LV mini looping bag for years, finally found it on Fashiophile. Very beautiful bag and very well taken care off. Im in love Thank you so much. Love my purchase!

Date of experience: June 30, 2025
Arkansas
1 review
0 helpful votes
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Order Process
July 10, 2025

Purchasing my bag was very easy and they delivered it in a timely manner and it looks amazing!

Date of experience: June 30, 2025
California
1 review
0 helpful votes
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These shoes were a MUST have.
July 10, 2025

I absolutely love these shoes and have been wanting them for years. This was a great find!

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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My friend and I originally went into the Carlbad Flagship store in order to sell some items and I had my eye on something new. While the selling process did take a bit longer than we expected, it was very thorough and an offer was made while we were there. I wasn't quite ready to make a purchasing decision on the item I was looking at and the sales person. Delaney, couldn't have been mote gracious or nice. She gave me her card, told me she would keep informed on the item, and texted me to make sure we were in contact. About 10 days later, the item I was interested in went on sale and she assisted me in purchasing it. She shipped it to me and I was so surprised when it arrived the very next day. It was so easy. I would definitely recommend Fashionphile to my friends.

Date of experience: June 19, 2025
New Mexico
1 review
0 helpful votes
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Beautiful
July 9, 2025

Bought the LV for my sister and she loved it. Thank you for a fast delivery and fast shipping.

Date of experience: June 29, 2025
Washington
1 review
0 helpful votes
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Honest and real no problem.If you have problem just hive them a call

Date of experience: June 29, 2025
Puerto Rico
1 review
0 helpful votes
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When the product was purchased, no tracking number was provided to follow up on it. Once the purchase was shipped there were no updates on the tracking of the product. It took 5 weeks to receive it.

Date of experience: June 29, 2025
Massachusetts
1 review
0 helpful votes
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Excellent customer service! Great reliable company! Always reliable

Date of experience: June 28, 2025
Mississippi
1 review
0 helpful votes
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3rd purchase
July 8, 2025
Updated review

Fashionphile has been my first step into preowned luxury goods and I am hooked. Not sure I'll ever be paying retail again!

Date of experience: June 28, 2025

Well loved but priced great
May 21, 2025
Previous review

First ever pre-owned handbag purchase. Was super nervous but pictures and description were accurate, price was amazing, and the assurance of being able to return sealed the deal. Bought a vintage speedy 25 for my mom for Mother's Day and she is in love!

Date of experience: May 10, 2025
Canada
1 review
0 helpful votes
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Long Delays
July 8, 2025

Thank you so much for responding to my message although it was many days later

Date of experience: June 28, 2025
Massachusetts
1 review
0 helpful votes
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Beautiful bag
July 8, 2025

As with previous purchases, the bag arrived looking better than I expected.

Date of experience: June 28, 2025
Texas
1 review
0 helpful votes
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Good experience!
July 8, 2025

The shipping was quick and the item was exactly as described online. Satisfied!

Date of experience: June 28, 2025
Wisconsin
1 review
0 helpful votes
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Lovely store and personnel
July 8, 2025

The store was very well laid out, clean and nice. It was difficult to find in NYC. I did not like having to having to ask for what I wanted to see by looking on your website. I feel that really limited the selection.

Date of experience: June 20, 2025
Illinois
1 review
0 helpful votes
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Nice
July 8, 2025

Great great great great great great great great great great great great great

Date of experience: June 28, 2025
Missouri
1 review
0 helpful votes
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10'sss across the board 🔥
July 8, 2025
Updated review

Bag is beautiful 🙌🏾🔥 I love fashionphile most of all my bags and luxury items are frm here they never disappoint me.

Date of experience: June 28, 2025

Love em love em love em
January 2, 2025
Previous review

Love em love em love em

Date of experience: December 23, 2024
Tennessee
1 review
0 helpful votes
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"Every time I carry my Louis Vuitton bag, I feel a little spark of confidence. It's more than just fashion—it's a reminder of how far I've come and the things I've worked for."

Date of experience: July 3, 2025
Florida
1 review
0 helpful votes
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I love how the team is really helpful in making online shopping fun and secured. Shoutout to Kat for her patience in responding to all of my online queries. I would definitely gonna purchase next time!

Date of experience: June 28, 2025
North Carolina
1 review
0 helpful votes
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Holla
July 8, 2025

I have strong experience in customer service and retail, with a passion for fashion and a commitment to providing exceptional, detail-oriented support.

Date of experience: June 28, 2025
Louisiana
1 review
0 helpful votes
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Great condition
July 8, 2025

The bag was listed as "New" and lived up to that condition. Great purchase. Quick delivery!

Date of experience: June 26, 2025