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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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When I placed the order, I was told the item would be received in next 3 to 10 days. The shipping label was created next day, however, UPS said they never got the item.
I called FashionPhile's customer support. I waited for more than one hour and nobody picked up the phone. I left a phone number and was told I would be called in next 2 business days, but I never got any calls from them. 10 days later, a second shipping label was created and I received the item 3 days later.
So it took 13 days for me to get the item.
I have been looking for my LV mini looping bag for years, finally found it on Fashiophile. Very beautiful bag and very well taken care off. Im in love Thank you so much. Love my purchase!
Purchasing my bag was very easy and they delivered it in a timely manner and it looks amazing!
I absolutely love these shoes and have been wanting them for years. This was a great find!
My friend and I originally went into the Carlbad Flagship store in order to sell some items and I had my eye on something new. While the selling process did take a bit longer than we expected, it was very thorough and an offer was made while we were there. I wasn't quite ready to make a purchasing decision on the item I was looking at and the sales person. Delaney, couldn't have been mote gracious or nice. She gave me her card, told me she would keep informed on the item, and texted me to make sure we were in contact. About 10 days later, the item I was interested in went on sale and she assisted me in purchasing it. She shipped it to me and I was so surprised when it arrived the very next day. It was so easy. I would definitely recommend Fashionphile to my friends.
Honest and real no problem.If you have problem just hive them a call
When the product was purchased, no tracking number was provided to follow up on it. Once the purchase was shipped there were no updates on the tracking of the product. It took 5 weeks to receive it.
Excellent customer service! Great reliable company! Always reliable
Fashionphile has been my first step into preowned luxury goods and I am hooked. Not sure I'll ever be paying retail again!
First ever pre-owned handbag purchase. Was super nervous but pictures and description were accurate, price was amazing, and the assurance of being able to return sealed the deal. Bought a vintage speedy 25 for my mom for Mother's Day and she is in love!
Thank you so much for responding to my message although it was many days later
As with previous purchases, the bag arrived looking better than I expected.
The shipping was quick and the item was exactly as described online. Satisfied!
The store was very well laid out, clean and nice. It was difficult to find in NYC. I did not like having to having to ask for what I wanted to see by looking on your website. I feel that really limited the selection.
Great great great great great great great great great great great great great
Bag is beautiful 🙌🏾🔥 I love fashionphile most of all my bags and luxury items are frm here they never disappoint me.
"Every time I carry my Louis Vuitton bag, I feel a little spark of confidence. It's more than just fashion—it's a reminder of how far I've come and the things I've worked for."
I love how the team is really helpful in making online shopping fun and secured. Shoutout to Kat for her patience in responding to all of my online queries. I would definitely gonna purchase next time!
I have strong experience in customer service and retail, with a passion for fashion and a commitment to providing exceptional, detail-oriented support.
The bag was listed as "New" and lived up to that condition. Great purchase. Quick delivery!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

