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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Texas
1 review
0 helpful votes
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These boots are made for walkin
June 3, 2021

Although my shoes arrived a few days after the target delivery date due to UPS, my shoes arrived and are perfect!

Date of experience: June 3, 2021
Singapore
1 review
3 helpful votes
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Ordered a Celine teen red bag & got a small one. Didn't realise size was wrong as I had not seen a teen or small size Celine before so I cut off the label after checking for the condition. It was only after I looked at YouTube videos of Celine teen bag and realised it only has 2 compartments with no zipper then did I realise it was a Celine small bag instead. I have already paid the import taxes for this bag since I live outside of the US and this is really frustrating. This is my first transaction with Fashionphile after hearing so many positive reviews and I have to admit it's a huge disappointment that they cannot even get something as basic as the size of a bag correct.

Date of experience: June 1, 2021
North Carolina
2 reviews
0 helpful votes
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Best quality
June 1, 2021

This site has wonderful items with great quality. I am very happy with my purchase.

Date of experience: June 1, 2021
California
1 review
0 helpful votes
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I called to change my shipping. The automated system said my wait time was over 40 minutes. A few minutes later it said my wait time was 1 minute. Then 5pm passed and I still had no answer so I hung up.

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
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Cartier watch
June 1, 2021

Excellent condition watch. Received it in a. Timely manner

Date of experience: June 1, 2021
California
1 review
0 helpful votes
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Great purchase
May 31, 2021

Item received exactly as it was described. Absolutely no issues.

Date of experience: May 31, 2021
Washington
1 review
0 helpful votes
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Nicely packaged
May 30, 2021

Description could have been better for the item. Fast shipping.

Date of experience: May 30, 2021
New York
1 review
0 helpful votes
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The greatest!
May 29, 2021

Ordered a speedy b, without paying for two day shipping and it got here in literally two days. Bag came just as described and even better in person than in the pictures!

Date of experience: May 29, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Thanks Dallanara! We really appreciate your review, enjoy your new Louis Vuitton bag!

Ohio
1 review
0 helpful votes
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Love the site, and my items i have received. Great

Date of experience: May 29, 2021

Love the site
May 18, 2021
Previous review

Love the site

Date of experience: May 18, 2021
Pennsylvania
1 review
0 helpful votes
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SO far so good
May 29, 2021
Updated review

Great and easy transaction. Been looking for a while. I had a budget on what I wanted to spend.

Date of experience: May 29, 2021

Great and easy transaction
May 20, 2021
Previous review

Great and easy transaction. Been looking for a while

Date of experience: May 20, 2021
Texas
1 review
0 helpful votes
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Met my expectations
May 29, 2021

Very pleased, my bag arrived today and I am happy it met my expectations.

Date of experience: May 28, 2021
Virginia
1 review
0 helpful votes
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Dior Wallet
May 29, 2021

Great packaging and came in right in time. It was a present for my daughter and she loved it and very excited. It was as described.

Date of experience: May 28, 2021
Michigan
1 review
0 helpful votes
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First timer
May 29, 2021

I was apprehensive to purchase a 2500$ used LV bag from FP but it had also been discontinued. It took me calling 3x and a total of 8 days before they even scanned to begin shipment. Customer service did seem very concerned and eased my anxiety.

Date of experience: May 28, 2021
Ohio
3 reviews
0 helpful votes
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Bad description
June 28, 2021

The purse was misrepresented. Closing snap does not snap.

Date of experience: May 28, 2021
New York
1 review
0 helpful votes
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Happy purchase
May 28, 2021

I was happy that everything on the site was what I expected to see the item arrived intact and I have no complaints

Date of experience: May 28, 2021
California
1 review
0 helpful votes
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Order completion slow
June 27, 2021

Orders sit in the queue and are not processed for days. I had to call and ask before someone processed an order.

Date of experience: May 28, 2021
New York
1 review
0 helpful votes
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Van Cleef Arpels necklace
May 28, 2021

Awesome website! Love the product I purchased with fair price, Authentic, fast shipping!

Date of experience: May 28, 2021
New Hampshire
1 review
0 helpful votes
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Birthday LV bag
May 28, 2021
Updated review

Great selection of excellent quality LV bags. My daughter wanted a bag that was sold out at the LV stores. I was able to find a perfect condition bag at an excellent price on Fashionphile.

Date of experience: May 28, 2021

Easy shopping
May 19, 2021
Previous review

Easy shopping

Date of experience: May 19, 2021
District of Columbia
1 review
0 helpful votes
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Everything I expected
May 28, 2021

The items looked as posted, and were in great condition!

Date of experience: May 28, 2021
Virginia
1 review
0 helpful votes
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Looks even better than described. Thrilled with the purchase.

Date of experience: May 28, 2021