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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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North Carolina
1 review
0 helpful votes
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Love my Bag
July 26, 2025

I could not wait for my bag to arrive in anticipation that the description may be slightly off- but nope- the description was perfect and I was not disappointed! I love and trust Fashionphile and I look forward to my next purchase.

Date of experience: July 16, 2025
New Hampshire
1 review
0 helpful votes
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Excellent Condition Authentic Bag
July 26, 2025

This bag came better than described! Excellent condition. I was worried about authenticity because I've never purchased from a reseller, but I feel confident this is a genuine LV bag. Thank you Fashionphile!

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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Musty LV Speedy Bag
July 26, 2025

I have bought 3 bags from fashionphile. My first 2 purchases exceeded my expectations so I had high hopes for my third purchase. While the bag is beautiful and was appropriately described physically, the bag STINKS! It has a very musty/mildew smell to it. For lack of a better description it smells like old person. I reached out to customer service and was told that smell is very subjective. But this bag and dust cover smell so bad, I had to take it out of my office as the entire room was starting to stink. I will be returning the bag.

Date of experience: July 16, 2025
Tennessee
1 review
0 helpful votes
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I found the bag I have been wanting for a long time. I read the entire listing multiple times, looked at the pictures multiple times. It was the Louis Vuitton Maida hobo, and once received it was missing the actual bag tag with the LV logo. It is a large khaki circle with a punch out of the LV logo, and it was missing on the bag! I returned the bag the same day I received it. I was so diasspointed. I will say shipping was very fast with the purchase, but I am very disappointed with my purchase, as the bag is incomplete, and the bag is out of production so it is not like I can purchase the tag.

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Need better return options
July 26, 2025

If there's no studios nearby to return you should not charge to return an item.

Date of experience: July 16, 2025
Michigan
1 review
0 helpful votes
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Chanel Bag
July 26, 2025

Overall the bag that I purchased came in excellent condition as advertised. My only criticism if you're paying thousands of dollars for a bag. Waiting 5 to 7 days to receive the bag is unacceptable. This should have been shipped overnight. I'm not sure if this is part of the strategy since there's only 15 days to return a product. But I have purchased other designer items from other places and receive it promptly within 1 to 2 days.

Date of experience: July 16, 2025
New York
1 review
0 helpful votes
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I found Fashionphile thought Instagram. I was skeptical at first because of my experience with TRR. But they had an offer for a Louis Vuitton GM Neverfull with Pouchette I couldn't resist. It was listed as shows wear but the condition was better than listed; for me, anyway! And it didn't smell! I received my order from The NYC store the very next day. The packaging was fun. I mean it was awesome! I'd definitely buy from Fashionphile again!

Date of experience: July 16, 2025
Florida
1 review
0 helpful votes
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Poor presentation
July 26, 2025

Upon opening the Hermes box the bag look to be thrown in. It was not placed in the protected Hermes dust bag. Very poor presentation and was turned off by it.

Date of experience: July 16, 2025
Georgia
1 review
0 helpful votes
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Simply amazing!
July 26, 2025
Updated review

Item was delivered fast! Looks brand new.! I love it. Absolutely awesome!

Date of experience: July 19, 2025

It was very simple, easy and quick
July 26, 2025
Previous review

It was very simple, easy and quick. I look forward to seeing how the item comes out, especially since it's now limited addition I'm super excited to see my new item, especially since this is my first purchase today from you guys!

Date of experience: July 16, 2025
Maryland
1 review
0 helpful votes
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Fast shipping
July 26, 2025

The box arrived crushed and I blame FedEx for that, but I think Fashionphile can use better packaging to avoid possible damages. Luckily bag was a little squished but overall fine. It arrived just as described.

Date of experience: July 18, 2025
Washington
1 review
0 helpful votes
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Efficient and fast
July 26, 2025

I called the showroom in NY to ask for additional pictures and videos and within an hour, one of the representative provided me with the info I needed. Package arrived quickly.

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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Great customer service
July 26, 2025

The staff was very welcoming and helpful with the purse I was looking for. I had a great experience at Fashionphile. This was my first visit and purchase. I plan on coming back.

Date of experience: July 14, 2025
Virginia
1 review
0 helpful votes
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Buy with Confidence!
July 25, 2025

It always feels like Christmas or my birthday when I receive my order from Fashionphile. I have never doubted my item's authenticity nor the condition of the item I purchase EVEN if the condition they rate it as is not "excellent." By my standards, their "shows wear" rating is like "great to like-new condition." Unlike other platforms, their items always seem to be in giftable condition so I am always happy when I get them.

Date of experience: July 15, 2025
Georgia
1 review
0 helpful votes
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Great Experience
July 25, 2025

Vintage shoes were exactly as pictured, if not better. Arrived quickly and well packaged. Love them.

Date of experience: July 15, 2025
Arizona
1 review
0 helpful votes
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Nice
July 25, 2025
Updated review

Very nice thanks for fast return shipping she loves it. 😃😃😃😃

Date of experience: July 15, 2025

Pleasant
April 29, 2025
Previous review

Fast shipping, authenticly pleasant, very nice packaging

Date of experience: April 24, 2025
Maryland
1 review
0 helpful votes
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Exactlyyyy what I wanted!
July 25, 2025

My experience was phenomenal. I definitely will purchase again, and again!

Date of experience: July 14, 2025
Florida
1 review
0 helpful votes
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In love with my bag!
July 24, 2025

Great customer service, legit products, I'm just overall beyond content

Date of experience: July 14, 2025
New York
1 review
0 helpful votes
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Better than expected
July 24, 2025

The bag looks better than expected. It doesn't look pre loved.

Date of experience: July 17, 2025
Ohio
1 review
0 helpful votes
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Perfect!
July 24, 2025

Love my LV bag!. It is absolutely perfect for summer This is my second time buying and I will definitely do it again!

Date of experience: July 14, 2025
Ohio
1 review
0 helpful votes
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Perfection
July 24, 2025
Updated review

Just received my purchase, it actually arrived for my birthday! The presentation is always top notch, no detail left behind.
I love my Hermes purchase!

Date of experience: July 13, 2025

Seamless always a easy experience
July 13, 2025
Previous review

Seamless always a easy experience

Date of experience: July 2, 2025