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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I could not wait for my bag to arrive in anticipation that the description may be slightly off- but nope- the description was perfect and I was not disappointed! I love and trust Fashionphile and I look forward to my next purchase.
This bag came better than described! Excellent condition. I was worried about authenticity because I've never purchased from a reseller, but I feel confident this is a genuine LV bag. Thank you Fashionphile!
I have bought 3 bags from fashionphile. My first 2 purchases exceeded my expectations so I had high hopes for my third purchase. While the bag is beautiful and was appropriately described physically, the bag STINKS! It has a very musty/mildew smell to it. For lack of a better description it smells like old person. I reached out to customer service and was told that smell is very subjective. But this bag and dust cover smell so bad, I had to take it out of my office as the entire room was starting to stink. I will be returning the bag.
I found the bag I have been wanting for a long time. I read the entire listing multiple times, looked at the pictures multiple times. It was the Louis Vuitton Maida hobo, and once received it was missing the actual bag tag with the LV logo. It is a large khaki circle with a punch out of the LV logo, and it was missing on the bag! I returned the bag the same day I received it. I was so diasspointed. I will say shipping was very fast with the purchase, but I am very disappointed with my purchase, as the bag is incomplete, and the bag is out of production so it is not like I can purchase the tag.
If there's no studios nearby to return you should not charge to return an item.
Overall the bag that I purchased came in excellent condition as advertised. My only criticism if you're paying thousands of dollars for a bag. Waiting 5 to 7 days to receive the bag is unacceptable. This should have been shipped overnight. I'm not sure if this is part of the strategy since there's only 15 days to return a product. But I have purchased other designer items from other places and receive it promptly within 1 to 2 days.
I found Fashionphile thought Instagram. I was skeptical at first because of my experience with TRR. But they had an offer for a Louis Vuitton GM Neverfull with Pouchette I couldn't resist. It was listed as shows wear but the condition was better than listed; for me, anyway! And it didn't smell! I received my order from The NYC store the very next day. The packaging was fun. I mean it was awesome! I'd definitely buy from Fashionphile again!
Upon opening the Hermes box the bag look to be thrown in. It was not placed in the protected Hermes dust bag. Very poor presentation and was turned off by it.
Item was delivered fast! Looks brand new.! I love it. Absolutely awesome!
It was very simple, easy and quick. I look forward to seeing how the item comes out, especially since it's now limited addition I'm super excited to see my new item, especially since this is my first purchase today from you guys!
The box arrived crushed and I blame FedEx for that, but I think Fashionphile can use better packaging to avoid possible damages. Luckily bag was a little squished but overall fine. It arrived just as described.
I called the showroom in NY to ask for additional pictures and videos and within an hour, one of the representative provided me with the info I needed. Package arrived quickly.
The staff was very welcoming and helpful with the purse I was looking for. I had a great experience at Fashionphile. This was my first visit and purchase. I plan on coming back.
It always feels like Christmas or my birthday when I receive my order from Fashionphile. I have never doubted my item's authenticity nor the condition of the item I purchase EVEN if the condition they rate it as is not "excellent." By my standards, their "shows wear" rating is like "great to like-new condition." Unlike other platforms, their items always seem to be in giftable condition so I am always happy when I get them.
Vintage shoes were exactly as pictured, if not better. Arrived quickly and well packaged. Love them.
Very nice thanks for fast return shipping she loves it. 😃😃😃😃
My experience was phenomenal. I definitely will purchase again, and again!
Great customer service, legit products, I'm just overall beyond content
The bag looks better than expected. It doesn't look pre loved.
Just received my purchase, it actually arrived for my birthday! The presentation is always top notch, no detail left behind.
I love my Hermes purchase!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

