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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Massachusetts
1 review
0 helpful votes
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Very happy!
February 24, 2022

Better condition than expected and speedy delivery!

Date of experience: February 24, 2022
California
1 review
0 helpful votes
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Happy with my order
February 24, 2022

Got my item very fast. It came in excellent condition. Very happy with my first shopping experience. Will definitely shop more in the future.

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
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Gorgeous
February 24, 2022

I am so happy I was able to find an Artsy in the original model. In fabulous conditions, I am absultly in love with my purchase.

Date of experience: February 24, 2022
Georgia
1 review
0 helpful votes
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They make it flexible for you to be able to make a payment

Date of experience: February 24, 2022
California
1 review
0 helpful votes
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Happy w/ purchase
February 24, 2022

Great customer service and quality for delivery. Will use them again in the future.

Date of experience: February 23, 2022
Maryland
1 review
0 helpful votes
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Just as described
February 23, 2022

Just as described. In very good condition. The shipping was also very fast. I am very happy with my purchase.

Date of experience: February 23, 2022
Virginia
1 review
0 helpful votes
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Great shoes
February 23, 2022

Beautiful shoes. Arrived quickly and nicely packaged.

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Clutch purchase!
February 23, 2022

After choosing the item I wanted I did research on FASHIONfile & was impressed to learn about their training with brands to authenticate their items. Once I received my purchase, the packaging was definitely a nice touch. I'm extremely happy with the whole experience.

Date of experience: February 23, 2022
Massachusetts
1 review
0 helpful votes
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First time buying
February 23, 2022

It's my first time buying from them, the bag was in much better shape then the pictures shown and described. It was absolutly beautiful. Will be buying from them again

Date of experience: February 23, 2022
New York
1 review
0 helpful votes
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So happy
February 23, 2022

... my heart jumped a little as I opened it love it!

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Great service and follow ups
February 22, 2022

This is my first purchase with the storied FASHIONPHILE. As luxury resale continues to dominate I was a me to find an archival BALENCIAGA strap for my 2009 City Bag. When my package was signed for by someone else, I immediately reached out to customer service and claims reached out to me promptly. In an era of COVID, many things can go wrong with deliveries. I was so impressed by Fashionphiles ability to respond, delegate and clarify process with potential lost or stolen goods. I was able to locate my piece, and communicated right away that I was able. I'll be pursuing the site for archival pieces and making my next purchase with peace of mind that customer service will be better here than with other competitors. Thanks to the FASHIONPHILE team! Keep up the amazing work.

Date of experience: February 22, 2022
New Jersey
1 review
0 helpful votes
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AMAZING CONDITION!
February 22, 2022

The bag is everything and more! And the website described the condition down to the T. My first luxury bag purchase and it was completely worth it!

Date of experience: February 21, 2022
Texas
2 reviews
0 helpful votes
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In love
February 21, 2022

Love the bag just like i imagined! It is really good taken care off

Date of experience: February 21, 2022
Massachusetts
2 reviews
0 helpful votes
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I am very pleased with the work of your store. Everything is clear and understandable
Excellent customer service, thank you, I will recommend your store to all my friends

Date of experience: February 21, 2022
New York
1 review
0 helpful votes
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Seamless
February 20, 2022

It was a perfect buying experience. The product was in pristine condition. I will definitely be shopping with FASHIONPHILE again. Xoxo

Date of experience: February 19, 2022
Nevada
1 review
0 helpful votes
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Perfect condition ring
February 19, 2022

First time shopping, very happy with my purchase, very good shopping experience, gonna keep it,

Date of experience: February 19, 2022
California
1 review
0 helpful votes
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YSL Lou Lou
February 18, 2022

I placed my order and paid it according to my agreement and my purse arrived about a day later. Any defects were disclosed and I love my purse. Very cute packaging too

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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Better than expected
February 17, 2022

I was looking to add the Givenchy Antigona for a while but didn't want to pay full price. When I got the bag, I was extremely happy with it. Condition was just better than I expected. So right away I cut the tag:-). Loved the packaging. Shipping time, etc.
Thank you Fashionphile. You never disappoint!

Date of experience: February 17, 2022
KR
1 review
1 helpful vote
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Long shipping
March 19, 2022

I'm glad I got my package but i had to wait a little over two months. I was unable to continue tracking it since it was sent via ups and then it had to be switched over to USPS.

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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Love the purchase!
February 16, 2022

The description is very accurate and shipment is timely. I'm happy with my purchase.

Date of experience: February 16, 2022