Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Courtney H.
Unfollow Courtney H.
Share Review
Report Review

Beyond Satisfied
March 8, 2022

I purchased an LV bag that was described as "very good" condition. After doing my due diligence I felt this bag had minimal wear and I felt comfortable going through with the purchase. I have never purchased a used luxury bag before and I can't lie I was a little nervous. One thing I love about Fashionphile is that they describe the smell of the bag and that made me feel confident that I wasn't going to end up with a stinky bag. The bag arrived and it was packaged with care! I opened it and to my surprise, the bag was in even better condition than described. It's PERFECT! I can't express how thankful I am that Fashionphile takes the time to really examine the bag. I have a feeling this won't be my last purchase from this company. Beyond Satisfied!

Date of experience: March 8, 2022
Pennsylvania
1 review
0 helpful votes
Follow lori B.
Unfollow lori B.
Share Review
Report Review

Fast and honest
March 8, 2022

My purchase arrived exactly as described. Easy and honest. A pleasure to do business with.

Date of experience: March 8, 2022
Georgia
1 review
0 helpful votes
Follow Shannon J.
Unfollow Shannon J.
Share Review
Report Review

There are multiple areas where the pebbled leather is worn completely down on the edges especially. There are a total of five areas. I spent more to get this purse since it was listed as excellent condition. I would say good or very good possibly but even very good is a stretch. This purse seemed to have been used quite a bit.

Date of experience: March 7, 2022
Maryland
1 review
0 helpful votes
Follow Haryane I.
Unfollow Haryane I.
Share Review
Report Review

LV toiletry epi
March 7, 2022

Great! My experience was very pleasant. Everything ship quicker than I expected. Will purchase again.

Date of experience: March 7, 2022
Kentucky
1 review
0 helpful votes
Follow Nicole P.
Unfollow Nicole P.
Share Review
Report Review

Perfect!
March 7, 2022

This was my first experience with fashionpile, and my first designer handbag purchase. The bag is perfection, shipping was quick and it couldn't have gone smoother!

Date of experience: March 7, 2022
Idaho
1 review
0 helpful votes
Follow Jason L.
Unfollow Jason L.
Share Review
Report Review

Great item
April 6, 2022

Thank you again for an great item and an easy transaction!

Date of experience: March 6, 2022
Denmark
1 review
0 helpful votes
Follow Viktorija M.
Unfollow Viktorija M.
Share Review
Report Review

Very pleasant experience
March 7, 2022

Everything is just fabulous. Will be definitely buying again. Thank You.

Date of experience: March 6, 2022
California
1 review
0 helpful votes
Follow Brooke G.
Unfollow Brooke G.
Share Review
Report Review

Excellent condition LV bag
March 6, 2022

The bag condition is exactly as represented. The shipping was fast and the packaging was nice. Thanks for my first experience with Fashionphile. I will be a return customer.

Date of experience: March 6, 2022
New Jersey
1 review
0 helpful votes
Follow Ingrid O.
Unfollow Ingrid O.
Share Review
Report Review

Saint Laurent Loulou
March 6, 2022

Love the bag and was exactly like description in good condition. Thank you!

Date of experience: March 5, 2022
Florida
1 review
0 helpful votes
Follow Flor V.
Unfollow Flor V.
Share Review
Report Review

Happy with my new bag!
March 6, 2022

Just as described on the pictures. Very happy with my purchase.

Date of experience: March 5, 2022
Texas
1 review
0 helpful votes
Follow Ruby T.
Unfollow Ruby T.
Share Review
Report Review

Saint Laurent Small LouLou
March 5, 2022

Absolutely easy process in finding the bag of my dreams. Such great picture and description. The bag itself is perfection.

Date of experience: March 5, 2022
Ohio
3 reviews
0 helpful votes
Follow Cheryl F.
Unfollow Cheryl F.
Share Review
Report Review

Just as said above Very good experience. Will use again soon

Date of experience: March 5, 2022
District of Columbia
1 review
0 helpful votes
Follow Nola C.
Unfollow Nola C.
Share Review
Report Review

Chanel earrings
March 5, 2022

Excellent condition; fast shipping; responsive customer service

Date of experience: March 5, 2022
New York
1 review
0 helpful votes
Follow C I.
Unfollow C I.
Share Review
Report Review

Smooth payment, efficient delivery, item was received as described and pictured with no issues, perfect.

Date of experience: March 4, 2022
Louisiana
1 review
0 helpful votes
Follow Casey F.
Unfollow Casey F.
Share Review
Report Review

Chanel WOC
March 4, 2022

Wonderful, easy, description on point. Definitely will purchase from FP again.

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
Follow Kevin A.
Unfollow Kevin A.
Share Review
Report Review

Onthego mm Louis Vuitton purse
March 4, 2022

Love Doing business with fashionphile it's so legit

Date of experience: March 4, 2022
Florida
1 review
0 helpful votes
Follow Caroline S.
Unfollow Caroline S.
Share Review
Report Review

Perfect
March 4, 2022

I love it, arrived on schedule time and the bag looks exactly like in the web site
Just love it

Date of experience: March 4, 2022
South Carolina
1 review
0 helpful votes
Follow Jane Z.
Unfollow Jane Z.
Share Review
Report Review

Great experience
March 4, 2022

Easy, reserve payments are extremely helpful and quality was great! Everything I've read and seen about them was true and so I'll be buying again.

Date of experience: March 3, 2022
Michigan
2 reviews
0 helpful votes
Follow Kathy X.
Unfollow Kathy X.
Share Review
Report Review

Gucci sunglasses
March 4, 2022

Great site to shop! Love my purchase will definitely use Fashionphile again

Date of experience: March 3, 2022
Minnesota
1 review
0 helpful votes
Follow Grace X.
Unfollow Grace X.
Share Review
Report Review

Fast
March 4, 2022

Great service and received next day which I didn't expect even though I chose expedited shipping. Item was as expected and described.

Date of experience: March 3, 2022