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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This bag is in really good condition. The inside almost looks brand new with very minimum wear and tear on the outside. I am in love with this bag and can't wait to purchase a matching wallet to go with it.
Packaging great.
Didn't anticipate receiving a dust bag.
Shipped quickly.
Communicated consistently.
I will be a return customer.
The bag came very quick. The bag was in great condition. I look forward to buying more products from here.
I love my purchase! My item arrived quickly, the product description was spot on, and was everything I hoped it would be. I will definitely purchase more items from Fashionphile!
My mom wanted one of these bags so bad when they dropped and we just didn't have the ability at the time. So I got her one for her birthday this year and she was so pleased!
The item was as described, the shipping was fast even at standard, communication was clear as to when it was being shipped, it was wrapped and protected well in packaging. Really couldn't ask for anything more.
Amazing condition and came quickly. I was cert satisfied!
I purchased 2 pairs of Hermes sandals and both arrived quickly in perfect condition. I absolutely love them and cannot wait to wear them this summer!
I got pretty lucky with this gorgeous bag! It's FLAWLESS! I don't see any imperfections. I researched many different websites for many months before I grabbed this bag! This is my 4th Bottega. Two I paid full price at Neiman Marcus and two from FASHIONPHILE! I LOVE MY NEW BOTTEGA BAG!
I have wanted this bag for years, but could never find it. I found it at a great price here!
I sent in two David Yurman pieces after getting quotes from them (keep in mind I worked for David Yurman for 3 years)… after many days, I received an email saying they were returning one of the two items (did not specify which) that says, "The quality of the products we sell is of utmost importance to us. Unfortunately, our fine jewelry and watch specialists found some inconsistencies with the construction of the signature engraving on your item. If we believe this quality control issue may cause concern with our clientele, we will err on the side of caution and return it. Thank you for your understanding." …
Okay, sure fine; perhaps one of the items has too much wear that they are unable to fully see the engraving? (Even though I provided up close full photos of my items, including the signature stamp, before I sent them in)… I inquired repeatedly to see which item it was & never got a reply.
I eventually got my *bracelet* back in the mail (at this point I had already resold it on poshmark so I packaged it up & sent it out.) & I'm assuming that the ring I sent in must be fine & they're just taking a while to process my payment…
Then I get ANOTHER return email saying " The quality of the products we sell is of utmost importance to us. Unfortunately, our fine jewelry and watch specialists found dents and scratches due to wear. If we believe this quality control issue may cause concern with our clientele, we will err on the side of caution and return it. Thank you for your understanding."
LOL! I wasn't aware I was trying to resell a *new unused* item! So crazy! Especially considering i sent in multiple upclose photos of the sterling silver piece of jewelry that's OBVIOUSLY not new!
This company is an absolute waste of time. They said they were sending my piece back "promptly" & it's now extensively delayed (I've already sold it to another site for $250 more than fashionphile offered me & told them I would ship it out this past Friday; which was the initial estimated delivery date FP gave me). They won't respond to any of my emails regarding my questions or grievances.
Would never recommend them to anyone after this & will only be recommending WPdiamonds for resell.
Checking out was easy, ship was fast, package is too cute
Excellent item, described perfectly, rapid shipping, outstanding packaging!
Order delivered on time and condition was as described
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

