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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Georgia
1 review
0 helpful votes
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Great experience end to end
August 18, 2023

The whole process from the order to Fashionphile sending a mail to reconfirm the delivery address was seamless. I was quite satisfied with overall experience and will continue to shop with fashionphile.

Date of experience: August 18, 2023
Florida
1 review
0 helpful votes
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Fast shipping
August 18, 2023
Updated review

Exactly as described and fast shipping. Very easy process

Date of experience: August 17, 2023

Website & checkout process are super user friendly
August 24, 2022
Previous review

Website & checkout process are super user friendly

Date of experience: August 24, 2022
New Jersey
1 review
0 helpful votes
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Found the bag I had been looking for for ages at a steal of a price in fantastic condition. Similar bags and descriptions going for almost double on bidding sites.

Date of experience: August 17, 2023
Illinois
1 review
0 helpful votes
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I love what I purchased
August 17, 2023

Fast shipping and the item that they describe is what you get…

Date of experience: August 17, 2023
Colorado
1 review
0 helpful votes
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Fast Shipping, and Safe to Buy Used
August 17, 2023

It feels safer to buy used from here than other sites. My item came authenticated, matched the serial number on the designer's website, and was in great working order. I tried buying from another site, and the item didn't work properly.

Date of experience: August 17, 2023
Texas
1 review
0 helpful votes
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Great service
August 17, 2023

I asked for more pictures of the bag and what season it was from. Customer service was very helpful

Date of experience: August 17, 2023
Massachusetts
1 review
1 helpful vote
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LV speedy 30
August 17, 2023

I love my bag! Arrived on time and in the exact condition as I was hoping. Super happy with this purchase!

Date of experience: August 17, 2023
Virginia
1 review
0 helpful votes
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Arrived timely but odd odor
September 16, 2023

Items were shipped quickly but one of the items has a very fragrant odor of weeds which disappointing.

Date of experience: August 17, 2023
Minnesota
1 review
0 helpful votes
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Love my shoes
August 17, 2023

The shoes came as pictured and I love them. I will be ordering from here again.

Date of experience: August 17, 2023
Minnesota
1 review
0 helpful votes
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First time and not the last
August 17, 2023

This was my 1st time purchasing from Fashionophile. Item was as described but I'd say it was pretty much new with a tag. The only thing I should have paid closer attention to was that the delivery of my item requires a signature.

Date of experience: August 17, 2023
Pennsylvania
1 review
0 helpful votes
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Cute bear!
August 17, 2023

Easy shopping experience. Item as described and pictured.

Date of experience: August 17, 2023
Massachusetts
2 reviews
1 helpful vote
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Most Triusted Online Luxe Shop
August 17, 2023

Great inventory. Exceptional customer service. It's really your first and final stop for selling or buying. Hassle-free selling and I love their buy-back program. Keeps my wardrobe fresh!

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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ROLEX
September 16, 2023

I had 2 incidents with this Rolex watch purchase.
1. I ordered a Rolex 31mm and received a 26mm.
I was shocked when I saw the watch, there was a huge difference in size and I made a mistake.
2. the return tag was missing.
If I need to return the watch and the tag is missing, I will be penalized.
I don't understand how this is possible. It's very unreliable for a $10,000 product to be managed like this, and I've been emailing them and talking to them, but I don't know if they understand the situation.
When I requested a label to return it, it said it would cost $14.99.

Date of experience: August 16, 2023
Minnesota
1 review
0 helpful votes
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Amazing!
August 17, 2023

It was super quick to order and I love the deals. Came exactly as described

Date of experience: August 16, 2023
Hawaii
1 review
0 helpful votes
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Received my item but not as described
September 16, 2023

Hi got my order delivered. Opened it and it wasn't Rodeo Bag Charm MM. It was PM. I checked the item number on the tag and on the order. They match but it's not the item they described. It seems like they mislabeled it to MM online. I reserved the item so I didn't want to pay the 10% and go through contacting customer service since they can take time to get back to you…. I don't have a PM in this color so I am keeping it.

Date of experience: August 16, 2023
Oklahoma
1 review
0 helpful votes
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Gucci Side
August 17, 2023

I received it yesterday afternoon. Waited all day for the package cause it required signature. Well, I found out it was delivered from email. Left note for carrier to call my mobile so I can come out to sign. Nothing. Package left inside my big mail box. It could have been stolen if I wasn't home.

Date of experience: August 16, 2023
Florida
3 reviews
0 helpful votes
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Best Price and quick shipping
August 16, 2023

After looking for Tiffany Elsa Peretti teardrop earrings on similar sites, I found that FASHIONPHILE had the best price. The packaging was nice and I received earlier than promised.

Date of experience: August 16, 2023
Michigan
1 review
0 helpful votes
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Wonderful surprise!
August 16, 2023

So great how fashionphile does packaging. It's so nice to open a box and pull out your item with all the pink confetti! Really adds to the experience and my bag was perfect!

Date of experience: August 16, 2023
California
1 review
0 helpful votes
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Beautiful Bag!
August 16, 2023

Was a little worried ordering from this website for such massive purchase but the item was in exceptional condition.

Date of experience: August 16, 2023
Pennsylvania
1 review
0 helpful votes
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Shipping late
August 16, 2023

I purchased this item as gift for my wife's birthday and choose the overnight shipping. But it arrived late after my wife's birthday. So disappointed for such huge amount of purchase experience. And it's my first time shop with fashionphile.

Date of experience: August 16, 2023