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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Great!
August 24, 2023

Buying expensive stuff over the internet is still scary, but with FF it is less so. Also being able to use Affirm, no interest over 3 month is fantastic. This is my second purchase like this and makes it easy.

Date of experience: August 24, 2023
New Jersey
1 review
0 helpful votes
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Very good, fast shipping
August 24, 2023

Good service and fast shipping. I love shopping at fp.

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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YSL Kate clutch
August 24, 2023
Updated review

Site was easy to navigate and found the clutch I was looking for and the price was even better

Date of experience: August 23, 2023

Easy to navigate
June 30, 2021
Previous review

Easy to navigate

Date of experience: June 29, 2021
California
1 review
0 helpful votes
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I am ECSTATIC about my new shoes
August 24, 2023

I couldn't be happier - my shoes arrived in better condition as I expected, and I paid for overnight shipping and was so happy to have received them so fast.

Date of experience: August 23, 2023
California
1 review
0 helpful votes
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Lovely
August 24, 2023

Love the bag, easy to shop, fast shipping with expedited service. Thank you!

Date of experience: August 23, 2023
Virginia
1 review
0 helpful votes
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First time ordering and the quality was better than expected and everything came as provided. Packing was great, too!

Date of experience: August 23, 2023
Ohio
1 review
0 helpful votes
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Always reliable
August 23, 2023

Great stock. Item as described. Item condition better than expected. Shipping was great! I am a long time customer.

Date of experience: August 23, 2023
District of Columbia
1 review
0 helpful votes
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Not happy with my purchase
September 22, 2023

The condition of the purse was more worn than the description. I returned it

Date of experience: August 23, 2023
Oklahoma
1 review
0 helpful votes
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Belt in great condition
August 23, 2023

Belt was as advertised. Beautiful and in great condition. Happy with the price.

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
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Smooth transaction!
August 23, 2023

Great buy, smooth transaction and excellent customer service! Extremely pleased!

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
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Exceptional
August 23, 2023

Just brilliant customer service. Bag was perfectly as described, even better actually.

Date of experience: August 23, 2023
Michigan
1 review
0 helpful votes
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Great experience
August 23, 2023

Loved the chat feature that allowed me to get some questions answered from someone who could see the bag in person. The bag was in even better condition than I was expecting! So happy with my purchase and the experience.

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
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Unicorn
August 23, 2023

Able to order a bag not available to order, a Unicorn available on site. Easy to order and received as promised. Bag in the excellent condition as stated.

Date of experience: August 23, 2023
Ohio
3 reviews
0 helpful votes
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Christian Louboutin sneakers
August 23, 2023

Love shipping on this site! ;) make shopping easier lots of item items to chose from.

Date of experience: August 23, 2023
North Carolina
1 review
0 helpful votes
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I missed the OLD fashionphile...
September 22, 2023

I'm a long time customer who started to shop with them back in 2016. The care level of how they packaged your handbag isn't the same anymore (especially my last 2 purchases). The bag wasn't stuff with air paper and the strap wasn't rolled up and nicely placed inside the bag (one end attached to the handle and just throw it inside the bag before they placed the handbag inside their dust bag). It didn't give me all the warm and fuzzy when I open the package. Also, I wish they would spend more time to take detail pictures of the item like they used to back in the day, instead of putting the disclaimer saying the images doesn't reflect the actual condition of the item. It really put me off or made me hesitate to buy any high price tag item because I don't want to go through the returning process and hassles if the item doesn't meet my expectation. I hope their customer service team will see this and make some improvement because I LOVE shopping with them.

Date of experience: August 23, 2023
New Jersey
1 review
0 helpful votes
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New customer
August 23, 2023

Good descriptions. Like return policy if needed. The purse is beautiful. Packaged like brand new. Arrived when promised. Thank you I will shop again on your site.

Date of experience: August 23, 2023
Singapore
1 review
0 helpful votes
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Happy to score the item.
September 22, 2023

I have to pay GST tax at my door. Would prefer the tax to be paid at point of checking out the item.

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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Pleased and excited for my purchase
August 23, 2023

The item was just as described in very good condition I received it pretty fast I'm in love with my purchase thank you so much!

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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100%satisfied with my purchase!
August 23, 2023

My first time purchase. And i would definitely purchase again. Thank you.

Date of experience: August 22, 2023
Wisconsin
1 review
0 helpful votes
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I've purchased from Fashionphile only once before and was extremely impressed by one thing, that others, I've purchased from lack, transparency on the product. The extensive photos. The measurements are on spot, which is normally off on other sites. The description is accurate, even conservative on condition, so both bags purchased were beyond my expectations. They throw a bit of swag and a nice dust bag, even if the original is offered, so you are truly excited they care about your buying experience. I will be both selling and buying with them in the future. Two times has been a charm but the rest will become a reliable source for my need to splurge and receive exactly what I paid for plus a bit more! I also like the reserve and return options which I haven't exercised but, with those two options, I know they are confident in the quality of their product and services as am I. See you again soon Fashionphile! XOXO

Date of experience: August 22, 2023