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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Buying expensive stuff over the internet is still scary, but with FF it is less so. Also being able to use Affirm, no interest over 3 month is fantastic. This is my second purchase like this and makes it easy.
Site was easy to navigate and found the clutch I was looking for and the price was even better
I couldn't be happier - my shoes arrived in better condition as I expected, and I paid for overnight shipping and was so happy to have received them so fast.
First time ordering and the quality was better than expected and everything came as provided. Packing was great, too!
Great stock. Item as described. Item condition better than expected. Shipping was great! I am a long time customer.
The condition of the purse was more worn than the description. I returned it
Belt was as advertised. Beautiful and in great condition. Happy with the price.
Great buy, smooth transaction and excellent customer service! Extremely pleased!
Just brilliant customer service. Bag was perfectly as described, even better actually.
Loved the chat feature that allowed me to get some questions answered from someone who could see the bag in person. The bag was in even better condition than I was expecting! So happy with my purchase and the experience.
Able to order a bag not available to order, a Unicorn available on site. Easy to order and received as promised. Bag in the excellent condition as stated.
Love shipping on this site! ;) make shopping easier lots of item items to chose from.
I'm a long time customer who started to shop with them back in 2016. The care level of how they packaged your handbag isn't the same anymore (especially my last 2 purchases). The bag wasn't stuff with air paper and the strap wasn't rolled up and nicely placed inside the bag (one end attached to the handle and just throw it inside the bag before they placed the handbag inside their dust bag). It didn't give me all the warm and fuzzy when I open the package. Also, I wish they would spend more time to take detail pictures of the item like they used to back in the day, instead of putting the disclaimer saying the images doesn't reflect the actual condition of the item. It really put me off or made me hesitate to buy any high price tag item because I don't want to go through the returning process and hassles if the item doesn't meet my expectation. I hope their customer service team will see this and make some improvement because I LOVE shopping with them.
Good descriptions. Like return policy if needed. The purse is beautiful. Packaged like brand new. Arrived when promised. Thank you I will shop again on your site.
I have to pay GST tax at my door. Would prefer the tax to be paid at point of checking out the item.
The item was just as described in very good condition I received it pretty fast I'm in love with my purchase thank you so much!
My first time purchase. And i would definitely purchase again. Thank you.
I've purchased from Fashionphile only once before and was extremely impressed by one thing, that others, I've purchased from lack, transparency on the product. The extensive photos. The measurements are on spot, which is normally off on other sites. The description is accurate, even conservative on condition, so both bags purchased were beyond my expectations. They throw a bit of swag and a nice dust bag, even if the original is offered, so you are truly excited they care about your buying experience. I will be both selling and buying with them in the future. Two times has been a charm but the rest will become a reliable source for my need to splurge and receive exactly what I paid for plus a bit more! I also like the reserve and return options which I haven't exercised but, with those two options, I know they are confident in the quality of their product and services as am I. See you again soon Fashionphile! XOXO
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

