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business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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New York
1 review
0 helpful votes
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I love the bag
August 30, 2023

I love how fast it was delivered i just wish that i would have seen more details on the bag because it only came with one strap but thats my fault! I love the bag and i love choosing fashionphile!

Date of experience: August 30, 2023
Massachusetts
1 review
0 helpful votes
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Amazing Bag
August 30, 2023

My purchase was amazing! The bag was in outstanding condition! I love it and can not wait to put it to use! 100% recommend purchasing from FASHIONPHILE!

Date of experience: August 30, 2023
Georgia
1 review
0 helpful votes
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Fantastic Experience
August 30, 2023

Between browsing the site, ordering and receiving my item it was a very easy and quick process. I found exactly what I was looking for and I had it the next day after choosing overnight delivery at checkout

Date of experience: August 30, 2023
GB
1 review
0 helpful votes
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Hermès shawl
August 30, 2023

Thank you for a beautiful shawl. Great service, fast shipping.

Date of experience: August 30, 2023
Tennessee
1 review
0 helpful votes
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Louis Vuitton zippy wallet
August 29, 2023

Prompt shipment and love my new wallet! I wasn't aware my wallet was chipped instead of date stamped and called to inquire about this.

Date of experience: August 29, 2023
Wisconsin
1 review
0 helpful votes
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Gorgeous!
August 29, 2023

Fast shipping and beautiful condition as described!

Date of experience: August 29, 2023
Georgia
1 review
0 helpful votes
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Slow shipping
August 29, 2023

The purchase process was simple and streamlined, especially with Affirm, but it took 10+ days for my package to arrive.

Date of experience: August 29, 2023
New Jersey
1 review
0 helpful votes
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Everything is awesome.
August 29, 2023

The bag is better than in description. So happy!
Definitely recommend!

Date of experience: August 29, 2023
Georgia
1 review
0 helpful votes
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Beautiful LV backpack like purse
August 29, 2023

Ease of selection and able to process purchase with no issues. Item was also received in a timely manner. Item was as described on website

Date of experience: August 29, 2023
Georgia
1 review
0 helpful votes
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Designer finds at a fraction.
August 28, 2023
Updated review

I find everything on Fashionphile at reasonable prices. I've been able to purchase items like bags and jewelry and anything "wear and tear" is thoroughly noted so there aren't any surprises.

Date of experience: August 28, 2023

In love with the ease
July 26, 2023
Previous review

In love with the ease

Date of experience: July 26, 2023

A little too easy but I'm always able to find what...
February 18, 2023
Previous review

A little too easy but I'm always able to find what I'm on the hunt for

Date of experience: February 18, 2023

I'm so excited!
January 9, 2023
Previous review

I'm so excited! I found exactly what I wanted at a discounted price! And it's just like new.

Date of experience: January 8, 2023
Illinois
1 review
0 helpful votes
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Happy with the purchase. No problem everything went smooth buying it.

Date of experience: August 28, 2023
California
1 review
0 helpful votes
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Will buy again!
August 28, 2023

Got a great bag, in a great condition! Will definitely be purchasing from here in the future!

Date of experience: August 27, 2023
Colombia
1 review
0 helpful votes
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I absolutely looooove my bag fashionfile makes it so simple to purchase. The fact that you can make payments is amazing and the even accept gift cards…. And they give very clear descriptions of any defects they may not always be visible. I will always purchase my bags from them

Date of experience: August 27, 2023
New Jersey
1 review
0 helpful votes
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In perfect condition!
August 28, 2023

From the packaging to the product itself, everything was was perfect and as it was stated in the description.

Date of experience: August 27, 2023
Kansas
1 review
0 helpful votes
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Beautiful Chanel Shoes
August 27, 2023

Gorgeous shoes that appear almost brand new. Looking forward to wearing them.

Date of experience: August 27, 2023
Delaware
1 review
0 helpful votes
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Received on time
August 27, 2023
Updated review

Easy & convenience
Received item on estimate time
The item was exactly excellent

Date of experience: August 27, 2023

Convenience & easy to find category
June 12, 2023
Previous review

Convenience & easy to find category

Date of experience: June 12, 2023

Convenience :)
September 24, 2022
Previous review

Convenience :)

Date of experience: September 24, 2022

Great and convenience
September 14, 2022
Previous review

Great and convenience

Date of experience: September 14, 2022
New Jersey
1 review
0 helpful votes
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Great experience
August 27, 2023

I had a question regarding the difference in description between two products and the employee answered the question quickly and correctly.

Date of experience: August 27, 2023
Connecticut
1 review
0 helpful votes
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I love what I bought... but this is the second purchase made and both transactions took a very long tike to process and ship.

Date of experience: August 26, 2023
North Carolina
1 review
0 helpful votes
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Long time customer
August 26, 2023

The transaction was very smooth. They have conveniently not highlighted the change in return policy. Fifteen days from when it's shipped. A bit on the ridiculous side as it should be from receipt. The shipping is usually quick, but cross country is at least 4 days. I don't have an issue with paying for return shipping as its impacting profits. I can definitely attest to the accuracy of pictures and descriptions for the product I received.

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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Chanel choker
August 26, 2023

This is a fabulous necklace! It's unique and I love it.

Date of experience: August 26, 2023