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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Sending purchase back bag was in very bad condition, very unhappy.

Date of experience: September 2, 2023
New York
1 review
0 helpful votes
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Fast delivery
September 2, 2023

It was easy. The pictures on the website match the bag I purchased. The process was painless

Date of experience: September 2, 2023
California
2 reviews
0 helpful votes
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Very nice purse
September 2, 2023

I like the condition of your merchandise and I like we have a few days to love it or return it.

Date of experience: September 2, 2023
Ohio
1 review
0 helpful votes
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Wedding present
September 2, 2023

Purchased as a wedding present for my soon to be wife. Looks great.

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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Amazing quality
September 2, 2023

Just as pictured - beautiful bag. The pictures and description of quality was spot on.

Date of experience: September 2, 2023
Maryland
1 review
0 helpful votes
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Love the shoes
September 2, 2023
Updated review

Great and easy and quick shipping. My experience is always fantastic when purchasing or selling items.

Date of experience: September 2, 2023

Top quality
July 26, 2022
Previous review

Top quality

Date of experience: July 26, 2022
Massachusetts
1 review
0 helpful votes
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Great condition, nice bag
September 2, 2023

Wish shipping had been a bit quicker. Overall satisfied.

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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Fast shipping and great packaging
September 2, 2023

Great experience, fast delivery and safe delivery. I like the signature on arrival.

Date of experience: September 2, 2023
District of Columbia
1 review
0 helpful votes
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Fashionphile never disappoints!
September 2, 2023

Navigation of the website is so easy and the descriptions are accurate with honesty. My favorite part is that if you have any additional questions, the support team is only an email away and get back to you within a day.

Date of experience: September 2, 2023
Connecticut
1 review
0 helpful votes
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Great experenice
September 2, 2023

Love my new bag and it arrived quickly! Easy to purchase and the description was accurate.

Date of experience: September 2, 2023
Massachusetts
1 review
0 helpful votes
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Fashionphile is the Bomb!
September 2, 2023

Love the deals on great bags and fabulous customer service! Loved the reserve feature to break up a bigger purchase in multiple payments.

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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Great Experience
September 2, 2023

Easy transaction from site navigation to package delivery. My Chanel's purse condition is better than I expected. Flawless!

Date of experience: September 1, 2023
Washington
1 review
0 helpful votes
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Excellent all the way! Thank you!
September 1, 2023

Beautiful and authentic Hermes bracelet! Very fast shipping!

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Customer service did a good job
September 1, 2023

Contacted several customer services, and all of them were patient and nice. Thanks. Especially wanna thank Jane | Personal Shopper - California!

Date of experience: September 1, 2023
California
2 reviews
0 helpful votes
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I've used FASHIONPHILE quite a bit for my Consignment purchases. I like it. It's easy to use the app, you always get the product as advertised and on time, no tricks or gimmicks and the prices are fairly reasonable given it is consignment. No complaints here.

Date of experience: September 1, 2023
Illinois
1 review
0 helpful votes
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Quick and easy transaction
September 1, 2023

Smooth and easy transactions, fast shipping and most of all the item was exactly as described! Very pleased with the purchase!

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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Loved my Bottega Veneta boots so much but they didn't fit so had to return. Would def shop here again.

Date of experience: September 1, 2023
Alabama
1 review
0 helpful votes
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Super easy! I enjoy browsing the website. The pictures are great, the descriptions are accurate and I trust the authenticity process.

Date of experience: September 1, 2023
Maryland
1 review
0 helpful votes
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Gucci Bag
September 1, 2023

I love my bag. The condition is just like brand new.

Date of experience: September 1, 2023
Florida
2 reviews
0 helpful votes
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Love my purchase.
September 1, 2023

Free shipping & returns always a plus. This was my first purchase w/ FASHIONPHILE & I will order again from them in the future. I trust FASHIONPHILE more than the RealReal on high end purchases. My item was packed very nice & the item was exactly as described.

Date of experience: August 31, 2023