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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Amazing inventory selection, detailed product description/condition, fast shipping, and overall best-in-class experience. FASHIONPHILE never disappoints!
First time purchasing from Fashionphile, very good and quick shopping experience. Items are good quality and as described based on the description
The entire process was was very easy. I will use them again.
The packaging was great, and I love how Fashionphile includes their branded dust bags. My Hermès bag in the order arrived safe and sound, properly packaged, and I was able to get a third party (bababebi) to also authenticate and give me peace of mind that what I have is authentic. (I trust Fashionphile, but I'm so paranoid now with how many replicas there are.)
Overall, I'd order from Fashionphile again.
Fashionphile is one of my top favorite places to buy preloved (or sometimes brand new) luxury items! I purchased a necklace and the item came fast and in the condition that was stated on the site. I love that I can choose eco friendly packaging and have the option to choose to pay all at once or put an item on layaway.
Buying secondhand luxury is kind of scary, but Fashionphile is very easy and trustworthy. The authentication is great, the item was exactly as described, and overall I feel like I got a great deal on a beautiful item. I love the return policy and the buy back policy. I will definitely be shopping from Fashionphile again.
Ordered Hermes boots and they were marked as very good but they're literally perfect!
Since I received the bags in Canada, the ups guy charged duties but I wasn't expecting it. Do we have to pay the duty for the second handed items? You'd better give some explanation about it at the purchase.
My item was received quickly. The condition of the product is better than expected.
It was perfect. I love m'y bag and i received it quickly.
Received exactly what I ordered. My only issue was that my lady dior came very sticky everywhere /: even the strap is sticky. Just wish it had been wiped down as a courtesy. Fortunately it's patten leather so its an easy thing for me to take care of. Overall I'm very happy with my purchase and will definitely shop again!
Love fashionphile and the ability to get more detailed information about products via phone. Prices are a bit higher but felt Fashionphile has greater customer experience and value compared to mother preloved sites…however I find their revised return policy not customer forward. I especially find it frustrating that the return window has been changed to 15 days from time of order and NOT receipt of the item.
The condo unit number was missing from the address, I Almost missed the package luckily I pulled up the same time as the delivery service.
I have another delivery tomorrow qringe to think about how difficult it's going to be to get that package because he told me he wasn't going to leave the package. I call your customer service department but no response I guess I'll try again tomorrow morning
Fashionphile has been my go to for buying and selling and every time has been a pleasant experience! I bought Chanel and LV, both described in less favorable conditions, but received the items better than described. I'm super happy with my purchases...Super fast shipping and great packaging! I wouldn't buy used anywhere else!
First time shopper and I was very pleased. Love my purchase. Will purchase again.
Delaney ( from Carlsbad) is nice provided me with customer assistance
This is my second purchase with FASHIONPHILE. Great products, great selection and super fast, affordable shipping! Will definitely use them again and again!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

