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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Virginia
1 review
0 helpful votes
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Love my purchases
September 20, 2023

I have been a Fashionphile customer for years. I have purchased designer bags, luggage, shoes, boots, jewelry and sunglasses. I have never been disappointed. Returns and sell backs are easy. I like that Fashionphile lets you know how much you can sell it back to them for at your time of purchase. Their affiliation with Neiman Marcus is the icing on the cake for me.

Date of experience: September 20, 2023
Minnesota
1 review
0 helpful votes
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Great!
September 20, 2023

Payment was easy and shipping was fast! The package tracking option was very detailed and helpful and overall it was a great experience.

Date of experience: September 20, 2023
Florida
1 review
0 helpful votes
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Pretty good condition
September 20, 2023

Appearance is in good used condition. There is a smell I'm hoping airs out.

Date of experience: September 20, 2023
Florida
1 review
0 helpful votes
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Completely Satisfied
September 20, 2023

So far it's good.
Product and its condition match description.
Shipping on time.
Thank you.

Date of experience: September 20, 2023
New Jersey
1 review
0 helpful votes
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Awesome Service
September 20, 2023

I purchased a suitcase. I was concerned about the condition of the bag and reached out to get details. My request was answered quickly and thoroughly.

Date of experience: September 20, 2023
California
2 reviews
1 helpful vote
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Fast delivery
September 20, 2023

Amazed how fast I got the product I bought
The bag I got even though is used is in perfect shape I love it

Date of experience: September 19, 2023
Alabama
1 review
0 helpful votes
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Wonderful
September 20, 2023

Great purchase experience
Item was exactly as described

Date of experience: September 19, 2023
New York
1 review
0 helpful votes
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Loved my new (old) Chanel bag!
September 20, 2023

First time purchasing vintage luxury bag and the experience was seamless! Bag looks exactly as pictured on site, item arrived nicely wrapped including certificate. Shipping was secure & required signature!

Date of experience: September 19, 2023
New Jersey
1 review
0 helpful votes
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Very happy with product
September 19, 2023

The product was as described and in great condition (described as excellent on site). I thought it came with dust bag but that's my oh complaint. I would order from here again.

Date of experience: September 19, 2023
New York
1 review
0 helpful votes
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Bag charm
September 19, 2023

Fast, professional service, would do business with seller again. Thank you.

Date of experience: September 19, 2023
Florida
1 review
0 helpful votes
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Will shop here again
September 19, 2023

Fast shipping and great pricing. Easy to find what I was looking for

Date of experience: September 19, 2023
Georgia
2 reviews
0 helpful votes
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Quality pieces
September 19, 2023

I always receive quality pieces from fashionphile, as described. And comfortable return policy so there is no risk. Return customer.

Date of experience: September 19, 2023
New York
1 review
0 helpful votes
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Seamless experience with fashionphile
September 19, 2023

I have now placed three orders from fashionphile and they have all been easy and comfortable. A go to site now of mine for luxury brands!

Date of experience: September 19, 2023
Nevada
2 reviews
0 helpful votes
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Slow shipping
September 19, 2023

Products are as described. Shipping is slow and doesn't give much time to decide one received if you want to keep or return.

Date of experience: September 19, 2023
Kansas
1 review
0 helpful votes
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Handbag was as described. Totally in love with it.
September 19, 2023
Updated review

Easy and fast. Also great customer service, Jane was supper nice and send me more pictures right away. She even took the time to send me a hand written card.

Date of experience: September 19, 2023

Easy and fast
April 11, 2023
Previous review

Easy and fast

Date of experience: April 11, 2023
Illinois
1 review
0 helpful votes
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Signature
September 19, 2023

I was not aware that delivery would be signature required. Just made it inconvenient because I work during the day and UPS did not give alternate options for pickup.

Date of experience: September 19, 2023
California
1 review
0 helpful votes
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Received order without authentication
October 19, 2023

Ordering process was easy and received my purchase within days. However, I did not get the letter of authenticity. I reached out and never heard back. So that makes me wonder how legitimate some of the products are.

Date of experience: September 18, 2023
South Carolina
1 review
0 helpful votes
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Easy experience
September 18, 2023

So far everything has been good. Easy to navigate website

Date of experience: September 17, 2023
California
1 review
0 helpful votes
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Beautiful Bag, Fast Shipping
September 18, 2023

I received my purchase super fast, and the bag is beautiful. I had to wait an extra day because a signature was required for delivery (which I didn't know) and I was at work.

Date of experience: September 17, 2023
New York
1 review
0 helpful votes
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Fast, as described
September 17, 2023

Very fast shipping! Item as described, pictures accurate

Date of experience: September 17, 2023