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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Happy with my purchase!
November 11, 2023

My purchase came in better condition than in the description. I appreciate their transparency in the product description.

Date of experience: November 11, 2023
Wisconsin
1 review
0 helpful votes
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Great quality
November 11, 2023

I bought a second hand designer bag, and I love it! The quality was listed as "good" but when I received it, it was pristine! It looks brand new - I can tell it was cleaned, polished, and packaged with great care and attention to detail.

Date of experience: November 11, 2023
Georgia
1 review
0 helpful votes
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Love buying from Fashionphile
November 11, 2023

So much to choose from as well as reliable!
My go to!

Date of experience: November 11, 2023
Arkansas
1 review
0 helpful votes
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Gucci wallet
November 11, 2023

This was my second purchase and just like the first, I am very satisfied! Item it perfect condition. The description stated "corner wear". I cannot see anything which is great! Fast, secure shipping and the price was just right! I love FASHIONPHILE!

Date of experience: November 11, 2023
Tennessee
1 review
0 helpful votes
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I am very happy with my experience.
November 11, 2023

This was my first time shopping on Fashionphile. In the market for a specific item, I quickly was able to make my selection with the details added to the descriptions. I received my item, and couldn't be happier with my purchase. I was also very impressed with their verification of the delivery/billing address process.

Date of experience: November 11, 2023
Texas
1 review
0 helpful votes
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Great purse
November 11, 2023

Good shape…love it!
Received them on a time manner and was packed very nicely as well.

Date of experience: November 11, 2023
Brazil
1 review
0 helpful votes
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The quality of my bag was REALLY bad…
November 18, 2023

The first time I tried to use the bag it broke… the only thing I was trying to do was remove the filling from the bag… I couldn't believe it. Nos I doubt if this bag is a real leather Louis Vuitton… it's truly a SHAME that you will be selling defective bags to your customers!

Date of experience: November 10, 2023
Oregon
1 review
0 helpful votes
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Seamless Transaction
November 11, 2023

Slow processing time but the Bag came secure, in nice packaging, and as described in listing.

Date of experience: November 10, 2023
New Jersey
1 review
0 helpful votes
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Better than expected!
November 11, 2023

Love this Gucci belt bag! Exactly as described. Cant wait to wear it

Date of experience: November 10, 2023
California
1 review
0 helpful votes
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Perfection!
November 10, 2023

I'm am beyond happy with my purchase and I got it for such a good deal. The bag is perfect!

Date of experience: November 10, 2023
New York
1 review
0 helpful votes
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Wonderful
November 10, 2023

Wonderful - fast and easy. Arrived better than expected

Date of experience: November 10, 2023
New York
1 review
0 helpful votes
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Love My Bag….like new condition
November 10, 2023

Cant believe how much I like my new bag can't wait for the other to arrive

Date of experience: November 10, 2023
Illinois
3 reviews
1 helpful vote
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Great shopping experience
November 10, 2023

I ordered a pre loved Ferragamo bag. The listing was very thorough and the photos were all really helpful. The bag arrived quickly and was even more beautiful in person. I also like that they have a lifetime guarantee on the authenticity of the bag you are receiving. I felt very confident that I was receiving the real deal.

Date of experience: November 10, 2023
Florida
1 review
0 helpful votes
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Jack was amazing to work with!
November 10, 2023

So fun easy and professional!
Working with Jack makes me want to do more business with Fashion pile!

Date of experience: November 10, 2023
Tennessee
1 review
0 helpful votes
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Excellent
November 10, 2023

My 2nd Coco Chanel brooch. In mint condition just as described. Both like brand new. Arrived in pristine condition. The packaging was amazing - secure. I highly recommend FASHIONPHILE. Very happy with both my purchases. THANK YOU xx

Date of experience: November 10, 2023
New York
1 review
0 helpful votes
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Fashionphile is the absolute BEST!
November 10, 2023

My 2nd bag purchase within the past 60 days. Both bags in AMAZING condition. Absolutely nothing negative to say, the only thing to point out is that UPS didn't require a signature like stated. They left my 2nd bag that was $2k sitting in front of my apartment door. Luckily they did that, and just leave in the lobby like they sometimes do. People do steal packages and I would've been highly upset had that happened. But again, that's on UPS. Love my bags and love the Fashionphile site.

Date of experience: November 10, 2023
Canada
2 reviews
0 helpful votes
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Very professional
November 10, 2023
Updated review

The items were beyond my expectations and the service is Spotless

Date of experience: November 10, 2023

Good deal gorgeous jewellery
July 27, 2023
Previous review

Good deal gorgeous jewellery

Date of experience: July 27, 2023
Maryland
1 review
0 helpful votes
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Beautiful bag lots of compliments.,,
November 10, 2023

Very easy and suprisingly painless.
Came exactly when it said it would and the packaging
Was very nice and secured. Oh, and Beautiful bag as well..

Date of experience: November 10, 2023
Pennsylvania
1 review
0 helpful votes
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Cartier watch lover
November 17, 2023

I typically do not post reviews, but in this case thought the information might be helpful to others.
I recently ordered 2 Cartier ladies watches from FashionPhile, with the hope of purchasing one of them.
I received both within 1 week of ordering, which I feel was good service.
Upon opening and trying them on, I found that both watches were very short in length and barely fit my wrist. The good experience with Fashionphile turned negative, as there was no mention in their description, (other than the watches were in excellent condition), that they were shortened in any way and that links had been removed.
I contacted customer service and they do not provide any extra links, so buyer beware, you are pretty much on your own.
After researching other pre-owned watch suppliers with similar Cartier styles, I did end up keeping one of the watches, as I found that Fashionphile does have great prices, but some of the savings have been whittled away and I'm left with a bit of a sour taste after having to pay almost $200 for 2 tiny links plus $50 shipping/insurance to have the watch fit perfectly.
I hope this helps someone else, as I would not have considered that the bands would be tampered with in any way.any way.

Date of experience: November 9, 2023
North Carolina
1 review
0 helpful votes
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Fun Shopping Experience, Improve Return Window
November 10, 2023
Updated review

I am so happy with my Loewe Mini Puzzle Bag in a unique color way that is no longer available on the brand site. The original puzzle style is supposedly going to be discontinued, so I'm happy to have something different with excellent craftsmanship. It was easy to save the item and then also complete check out when I decided to take the plunge and purchase the bag.

I do think shipping could have been faster, which is the responsibility of UPS however it does make it difficult when the Fashionphile policy says the return window is 15 days after the item is shipped. For my purchase I was waiting 6 days before I got the item, which means I only have 9 days to keep the item. The Fashionphile team may want to reconsider the return window and have more flexibility for customers if they do not like their purchase.

Date of experience: November 9, 2023

User friendly site & lots of detailed photos
September 13, 2021
Previous review

User friendly site & lots of detailed photos.

Date of experience: September 13, 2021