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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very smooth process. I wish that I would have been alerted more about the delivery status. I kept having to go back to my original email which is where my updated delivery status was posted. I don't normally purchase things that cost this much and was pretty anxious about my order. UPS was great and had me sign for my order. I ordered a Louie Vuitton box from postmark that claimed to be new but the hinge was ripped. The bag is perfect. Like new. Thank you! My daughter will love it! Merry Christmas to you all!
Fair price for good condition. I have been trying to find this for sometime at a reasonable cost and great condition. This pochette filled those requirements and more!
Lots of beautiful bags to choose from! Site was easy to use and once I made my purchase it arrived expeditiously in good shape.
It was a Great experience shopping on Fashionphile
Easy
My friend vouched for your site
My cuff came but it's scratched. I will return it but I'm going to get another 1 and I'm hoping it won't be scratched. My friend said she got hers from this site and her's looks great.
I've had a good experience thus far, my friend put me on! I was hesitant but I love all of the pieces I've purchased. Only one order I wasn't happy with and it was a smooth return process and was happy to not get stuck with preowned items
Love the site, works well. The MOBILE app could use some work.
Company after sales doesn't care if your item gets to you. UPS is horrible but since Fashionphile restricts everything on the shipment, they have to be the one that requests pick up or anything. Then they told me it is ready for pick up at a ups customer center an hour away. I get there and it isn't there. I wasted 2hrs driving there and back. I get home, i see a delivery tag saying I missed delivery because they told me to go somewhere when it was gonna be delivered. Anyway, the company doesn't care after you order - they said it'll get returned to shipper and we will refund you. Maybe try to deliver or use a company that doesn't try to not deliver packages?
My shopping experience is always excellent!
The bag is absolutely perfect just like the photos, packaged impeccably, and fast shipping!
Thank you again Fashionphile!
Description was accurate and the product is in great condition. Love that it is authenticated by the experts.
I love the wallet I received for my son's Christmas gift, really nice and in perfect condition, he will be so happy!
Bag was in great shape, packaged nicely, timely delivered. Would definitely buy from Fashionphile again.
I love the entire process from the accurate description and pictures, purchasing the bag, and the fast /track able shipment process. Would buy from here again
Great selection, great prices. I will be back again soon for another.
Had a near perfect experience as a first time customer, and shipped the package internationally to Australia. Was expecting to only pay 10% GST since the listed pricing does not include intl. Taxes, but was requested to pay an additional 5% for duty and customs processing fee before the package could be released by customs. The bag I purchased was $3,055 usd, and the added fees from custom amounted to ~$450 usd. This is just something to be aware of for Australian customers.
The package was sealed with tamper proof tape, and my new bag came in a Fashionpile dust bag. Note that once you cut the authentication tag that you can no longer return the item! Only reason I'm giving 4 stars was because of the lacklustre unboxing experience. The inside of the packaging smelled a little, and the same goes for the dust bag.
Nice but would have liked to just type shoulder strap vs going thru all 15
Shopping on line was easy. Plenty of detailed photos and executing the sale transaction was quick and easy. Shipping was fast and everything went very smoothly!
Easy to use website, delivered quickly, Would buy something from you again
Easy and fun to shop the site. Great pics too. Fast shipping.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

