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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I have purchased several items from the website and find the items to be generally better than as described. Always reliable and a pleasant experience
Super fast shipping—-granted I chose that, but aside from that the quality was awesome and I have zero complaints!
Excellent Service - Delivered promptly. The earrings were much small than expected. Keeping the item because it is too much trouble to return.
From the ordering process to the delivery, I couldn't be more impressed with Fashionphile! I opened my package yesterday & was surprised by the little extras inside my box! I won't go into details & spoil the surprise for anyone else though. I love my 'new' LV & understand why it was rated in excellent condition. I couldn't find a thing wrong with it! I'm so very pleased with my purchase & will continue to put my trust in Fashionphile for future purchases.
Fast shipping, item is perfect and as described. Packaged nicely.
Shipping was so quick! I also loved the show room!
I purchased several designer handbags from the Carlsbad location. They were GORGEGOUS and just as described. All the staff were lovely, and I cannot wait to shop with Fashionphile again.
I've sold and purchased from Fashionphile. All great experiences! I love the calendar that they send out with purchases at the end of the year.
Great shopping experience and fast delivery! Beautiful packaging!
My Gucci loafers are perfect, great price, timely arrival and well packed.
Perfect / fast and efficient. Will continue doing business in the future together.
Thanks for making my purchase experience an easy pleasant experience. Thank you all very much for making sure I received my order. It's Perfect, thank you.
I love Fashionphile! I have been a customer for years! The buy back program is great as well as putting items on reserve Always authentic speedy service all around, from receiving my packages, to processing pay outs! Thank you Fashionphile
I've person a lot of bags from Fashionphile and they never disappoint.
Great price on a purse that arrived exactly as described.
Have difficulty paying online. Paid at least 6 times but couldn't go through using both mine and my husband's credit card.
The bag was also a little pricy as compared to other luxury websites. However, when I called to share my concerns on the wear and tear that wasn't shown on the website, the customer service were very empathetic and swiftly attended to it. I have yet to receive a reply as the feedback was given yesterday. Hopefully they can give me a win-win resolution.
Have difficulty paying online. Paid at least 6 times but couldn't go through.
It was complicated. I had to contact customer service many times.
I like to shop on fashionphile, however i think they need to upgrade their checkout. If i added items to my cart and decided to buy one or two items or put items on reserve, i must delete everything first which is so much pain as i want to remember them to buy them later, also the same issue if i want to put an item on reserve i have to delete everything first and reserve each item seperately.
Fashionphile needs to enable the option of selecting the items to checkout and solve this problem so you wont need to delete everything from your cart, instead just select what you want to buy now and leave the rest for later.
Hope this will be fixed for an easier shopping experience
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

