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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Virginia
1 review
0 helpful votes
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Better than described
December 22, 2023

I have purchased several items from the website and find the items to be generally better than as described. Always reliable and a pleasant experience

Date of experience: December 22, 2023
Texas
1 review
0 helpful votes
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Great experience!
December 22, 2023

Super fast shipping—-granted I chose that, but aside from that the quality was awesome and I have zero complaints!

Date of experience: December 22, 2023
Tennessee
1 review
0 helpful votes
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John Hardy
December 22, 2023

Excellent Service - Delivered promptly. The earrings were much small than expected. Keeping the item because it is too much trouble to return.

Date of experience: December 22, 2023
South Carolina
2 reviews
0 helpful votes
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Beyond Impressed!
December 22, 2023

From the ordering process to the delivery, I couldn't be more impressed with Fashionphile! I opened my package yesterday & was surprised by the little extras inside my box! I won't go into details & spoil the surprise for anyone else though. I love my 'new' LV & understand why it was rated in excellent condition. I couldn't find a thing wrong with it! I'm so very pleased with my purchase & will continue to put my trust in Fashionphile for future purchases.

Date of experience: December 22, 2023
North Carolina
1 review
0 helpful votes
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Great, As Always
December 22, 2023
Updated review

Fast shipping, item is perfect and as described. Packaged nicely.

Date of experience: December 22, 2023

Awesome!
November 21, 2021
Previous review

Awesome! My top choice for shopping.

Date of experience: November 21, 2021

Awesome and efficient!
October 29, 2021
Previous review

Awesome and efficient!

Date of experience: October 29, 2021

Great experience!
October 17, 2021
Previous review

Great experience!

Date of experience: October 17, 2021

Awesome, flexible payments
September 29, 2021
Previous review

Awesome, flexible payments.

Date of experience: September 29, 2021

Enjoyable!
June 18, 2021
Previous review

Enjoyable!

Date of experience: June 18, 2021
Maryland
1 review
0 helpful votes
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Amazing!
December 22, 2023

Shipping was so quick! I also loved the show room!

Date of experience: December 22, 2023
Maryland
1 review
0 helpful votes
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I purchased several designer handbags from the Carlsbad location. They were GORGEGOUS and just as described. All the staff were lovely, and I cannot wait to shop with Fashionphile again.

Date of experience: December 22, 2023
California
1 review
0 helpful votes
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Repeat customer!
December 22, 2023
Updated review

I've sold and purchased from Fashionphile. All great experiences! I love the calendar that they send out with purchases at the end of the year.

Date of experience: December 21, 2023

Fast delivery
October 4, 2021
Previous review

Great shopping experience and fast delivery! Beautiful packaging!

Date of experience: October 3, 2021
North Carolina
1 review
0 helpful votes
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Absolutely positive
December 22, 2023

My Gucci loafers are perfect, great price, timely arrival and well packed.

Date of experience: December 21, 2023
Texas
1 review
0 helpful votes
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Best customer service
December 22, 2023

Perfect / fast and efficient. Will continue doing business in the future together.

Date of experience: December 21, 2023
Georgia
2 reviews
0 helpful votes
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Wonderfully Excited
December 22, 2023

Thanks for making my purchase experience an easy pleasant experience. Thank you all very much for making sure I received my order. It's Perfect, thank you.

Date of experience: December 21, 2023
Arizona
1 review
0 helpful votes
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Fast shipping! Beautiful bag!
December 21, 2023
Updated review

I love Fashionphile! I have been a customer for years! The buy back program is great as well as putting items on reserve Always authentic speedy service all around, from receiving my packages, to processing pay outs! Thank you Fashionphile

Date of experience: December 21, 2023

AwESoMe & easy!
May 1, 2021
Previous review

AwESoMe & easy!

Date of experience: May 1, 2021
New York
1 review
0 helpful votes
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Happy customer
December 21, 2023

I've person a lot of bags from Fashionphile and they never disappoint.

Date of experience: December 21, 2023
New York
1 review
0 helpful votes
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Perfect
December 21, 2023

Jewelry arrived in perfect condition with original case - simply perfect.

Date of experience: December 21, 2023
California
1 review
0 helpful votes
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Exactly as described
December 21, 2023

Great price on a purse that arrived exactly as described.

Date of experience: December 21, 2023
Massachusetts
1 review
0 helpful votes
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First time with Fashionphile
December 21, 2023
Updated review

Have difficulty paying online. Paid at least 6 times but couldn't go through using both mine and my husband's credit card.
The bag was also a little pricy as compared to other luxury websites. However, when I called to share my concerns on the wear and tear that wasn't shown on the website, the customer service were very empathetic and swiftly attended to it. I have yet to receive a reply as the feedback was given yesterday. Hopefully they can give me a win-win resolution.

Date of experience: December 21, 2023

Have difficulty paying online
December 22, 2023
Previous review

Have difficulty paying online. Paid at least 6 times but couldn't go through.

Date of experience: December 15, 2023
Alabama
1 review
0 helpful votes
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Better than described
December 28, 2023

Looks great! Very happy with the purchase. Will buy again

Date of experience: December 21, 2023
Florida
1 review
0 helpful votes
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Easy and quick response
December 21, 2023

Just as it was described and the shipment was quick

Date of experience: December 21, 2023
Ohio
1 review
0 helpful votes
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It was complicated. I had to contact customer service many times.

Date of experience: December 21, 2023
AE
1 review
0 helpful votes
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Good place to shop luxury but checkout process is a pain
December 28, 2023
Updated review

I like to shop on fashionphile, however i think they need to upgrade their checkout. If i added items to my cart and decided to buy one or two items or put items on reserve, i must delete everything first which is so much pain as i want to remember them to buy them later, also the same issue if i want to put an item on reserve i have to delete everything first and reserve each item seperately.

Fashionphile needs to enable the option of selecting the items to checkout and solve this problem so you wont need to delete everything from your cart, instead just select what you want to buy now and leave the rest for later.

Hope this will be fixed for an easier shopping experience

Date of experience: December 20, 2023

Paypal checkout not working
October 30, 2023
Previous review

Paypal checkout not working

Date of experience: September 30, 2023