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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Very pleased!
February 17, 2024

They have lovely items to shop. I'm hoping the quality/condition of the piece I bought will not disappoint.
UPDATE:
I was very pleased with the condition of my item. The hardest part was "the anxiously waiting" to receive my lovely trinket in the mail.😉

Date of experience: February 16, 2024
Texas
1 review
0 helpful votes
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Perfect 🥰 💞
February 16, 2024

Easy to shop and my item is great I love it. My first time shopping fashionphile

Date of experience: February 16, 2024
Louisiana
2 reviews
0 helpful votes
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My first order, but not my last!
February 16, 2024

The easiest of all the designer resale sites, for sure!
I will definitely find more reasons to place future orders! Love Fashionphile!

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Love it!
February 16, 2024

Beautiful. Everything that I wanted and hoped for.

Date of experience: February 16, 2024
Massachusetts
1 review
0 helpful votes
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My overall experience was 5 stars!
February 16, 2024

I give 5 stars mainly because it was so easy and personalized.

It started with an email notice that a bag I had my eye on was available. The description details and pictures gave me a good idea of the condition. When I decided to buy, they had clear instructions on the purchase and delivery process as well as what my return options would be. After the purchase, I had information about every step of the delivery.

Date of experience: February 16, 2024
Georgia
1 review
0 helpful votes
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Great experience
February 16, 2024

I ordered a wallet at Fashionphile online and was able to pick it up at Neiman Marcus. The SA followed the transaction from ordering the wallet to picking it up. The SA was so helpful, knowledgeable, and patient! The wallet was exactly as pictured and described on their website; brand new, giftable, original box, dust bag, and authenticity card.

Date of experience: February 15, 2024
Tennessee
1 review
0 helpful votes
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I'm so happy!
February 16, 2024

A great bag - even better than described. Shipped same day. Thank you for the Valentines Day sale!

Date of experience: February 15, 2024
Georgia
1 review
0 helpful votes
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I purchased the LV Musette Tango Monogram on or around Nov 2023. This was my first experience with this company, and I trusted their dedication to handbags from a far. I was excited to receive this bag, as I had watched this company for years, but I didn't do my homework. I check the handbag upon receipt, all appeared as described. The second time I remove the bag from box was for carry, and that's when the Leather detached from hardware due to severe dry rotting, only tape held the strap, and hardware together. I didn't buy the purse to return, as I am a Purse lover. Unfortunately for me I was never be able to carry this handbag. I tried to negotiate with Fashionphile to return half of my money, and I would find a repair shop they decline stating I was six days outside of my return policy, however I begin calling days before. They refuse to honor the faulty product. Please Guys check your merchandise in great detail, as this company has scammed me out of my money. Even when I sent the handbag back, and the company signed for it. IE: They still refused to make it right
BUYER BEWARE

Date of experience: February 15, 2024
New York
1 review
0 helpful votes
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Purse looks new
February 15, 2024

I've bought a Louis Vuitton wallet and now a purse. Both look brand new. Very happy with both purchases.

Date of experience: February 15, 2024
New York
1 review
0 helpful votes
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Good place to shop
February 15, 2024

It is helpful to note that every item is extremely descriptive and accurate. The reserve comes in handy when needed and the customer service is excellent. Great options to choose from as well.

Date of experience: February 15, 2024
California
1 review
0 helpful votes
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Hermes slide
February 15, 2024

Always great qualify product!
Packaging is great and product always matches what's described in the website!

Very satisfy on my purchase!

Date of experience: February 15, 2024
Delaware
1 review
0 helpful votes
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Fabulous Chanel bag
February 15, 2024

The bag was as described and packaged with care. The website is easy to use and their return policy is great.

Date of experience: February 15, 2024
Virginia
2 reviews
0 helpful votes
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Great wallet; fast secure shipping
February 15, 2024

I am very happy with my new-to-me Gucci wallet. It is in even better condition than pictured. I appreciated the festive packaging, specially as it arrived on V Day. The box was well sealed too.

Date of experience: February 15, 2024
Ohio
1 review
0 helpful votes
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FASHIONPHILE, keeps me coming back!
February 15, 2024

My expectations are always met, the photos haven't let me down, yet.

Date of experience: February 15, 2024
New Jersey
1 review
0 helpful votes
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Easy purchase
February 15, 2024

I was looking for this bag for my wife and it was hard to find in good condition and a reasonable price. Found this site and it was a no brainer. Good price, excellent condition

Date of experience: February 15, 2024
California
1 review
0 helpful votes
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Just as pictured
February 14, 2024

Great shopping experience using both affirm to finish purchase, received bag in 2 days which was very fast.

Date of experience: February 14, 2024
California
1 review
0 helpful votes
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Love FASHIONPHILE!
February 14, 2024

As always, fast shipping and item is exactly as described.

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Why buy new?
February 14, 2024

Easy, transparent shopping my bag looks brand new! Can't recommend more.

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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Top Quality
February 14, 2024

Fashionphile always does a great job of taking thorough pictures. Any flaws are always notated. Everything arrives in the condition it was described as. Always authentic. Always a great shopping experience

Date of experience: February 14, 2024
Florida
2 reviews
0 helpful votes
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Extremely Pleased with Every Purchase
February 14, 2024
Updated review

I've made several purchases on Fashionphile and I've had Fashionphile purchase items from me. I have NEVER been disappointed in any of my transactions with this company. Again, with my latest purchase, I was very pleased with what I bought, the quality and value for the price I paid seemed fair IMO, the shipping was fast and the site is easy to navigate. I am a loyal Fashionphile customer and will continue to make purchases in the future.

Date of experience: February 14, 2024

Love Fashionphile
January 24, 2022
Previous review

Love Fashionphile. I had to call Customer service and they were so friendly and helpful. I love that everything is authenticated.

Date of experience: January 24, 2022