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business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Love my new bag
February 22, 2024
Updated review

Great to be able to reserve. Also the description of the item was perfect makes them creditable and trustworthy. I can't wait to shop for another.

Date of experience: February 22, 2024

Very quick and easy
August 28, 2023
Previous review

Very quick and easy. I do like the email updates on items that I have under favorites for additional discounts.

Date of experience: August 28, 2023

Easy processs
May 4, 2023
Previous review

Easy processs

Date of experience: May 4, 2023

Such great options to look at and save to follow favorites...
February 24, 2023
Previous review

Such great options to look at and save to follow favorites and go back to that list when ready to make purchase for specific bag.

Date of experience: February 24, 2023
Pennsylvania
1 review
0 helpful votes
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Very easy and fast delivery
February 22, 2024

Happy with how easy the process was and how quick the delivery was

Date of experience: February 22, 2024
Nevada
1 review
0 helpful votes
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Dior wristlet
February 22, 2024

My wife loves her valentine gift for sure.
She was ecstatic when she received it.
Easy transaction, good quality, beautiful leather.

Date of experience: February 22, 2024
New York
1 review
0 helpful votes
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Perfect!
February 22, 2024

Bag came quickly and was exactly as described, in perfect condition!

Date of experience: February 22, 2024
North Carolina
1 review
0 helpful votes
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Great quality, fast shipping!
February 22, 2024

Great quality, fast shipping! Will definitely purchase from them again!

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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Item as expected
February 22, 2024

I am not giving a review. The email sent to me asked me to confirm if I received my order, and I did. I thought the email was a security feature so ensure packages aren't lost.
I will provide a review at my discretion. I do not appreciate Fashionphile using DECEPTIVE MARKETING PRACTICES to solicit positive reviews from me or customers. Now, post this if you'd like.

Date of experience: February 22, 2024
Florida
2 reviews
0 helpful votes
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The item was described exactly as it is.
February 22, 2024
Updated review

I am always happy with my purchase, quality is always good.

Date of experience: February 22, 2024

Convenient
November 21, 2022
Previous review

Convenient

Date of experience: November 20, 2022
Texas
1 review
0 helpful votes
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Awesome
February 22, 2024

My first purchase from Fashionphile was an awesome experience. The handbag was in excellent condition as stated on the website.

Date of experience: February 22, 2024
New Jersey
1 review
0 helpful votes
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Wrong size
March 3, 2024

Fashionphile said it was small but it was actually mini

Date of experience: February 22, 2024
New York
1 review
0 helpful votes
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The bag description was gold hardware
And it's silver hardware
Really disappoint with this purchase

Date of experience: February 21, 2024
California
1 review
0 helpful votes
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Beautiful
February 22, 2024

Love my shoes just what I expected, great condition and wonderful price

Date of experience: February 21, 2024
Maryland
2 reviews
0 helpful votes
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It was great!
February 21, 2024

My first purchase and it was great! The listing was very informative. I ordered my bag on Saturday and it showed up on Tuesday.

Date of experience: February 21, 2024
Illinois
1 review
0 helpful votes
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Love my new handbag!
February 21, 2024

Found this amazing handbag. Had a great deal. Received in great condition and I love it.

Date of experience: February 21, 2024
New York
1 review
0 helpful votes
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Wonderful!
February 21, 2024

I purchased my first LV bag and am very happy with it and my experience with Fashionphile. Would highly recommend and hope to return for future purchases.

Date of experience: February 21, 2024
Michigan
1 review
0 helpful votes
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Chanel necklace
February 21, 2024

Ordered the Chanel peace sign necklace that was rated as being in excellent condition. It arrived with several of the micro pearls missing. One was in the box. I am visually impaired so I didn't notice and had removed the tags before my daughter noticed.

Date of experience: February 21, 2024
Massachusetts
1 review
0 helpful votes
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Love it!
February 21, 2024

I am obsessed with buying and selling with fashionphile! I feel like I'm constantly able to keep my handbag collection fresh and up to date!

Date of experience: February 21, 2024
California
1 review
0 helpful votes
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Great!
February 21, 2024

Had bought a Tom Ford dark brown velvet tote bag. Excellent condition was with the description. It was in fact. I was very impressed with my bag. Beautiful. It even had plastic wrapping still over the metal buckle to protect it from scratches. Nice packaging too. I even got the Tom Ford dust bag with it which is what I really wanted. Thank you!

Date of experience: February 20, 2024
Canada
1 review
0 helpful votes
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Taxes fees not clear
March 2, 2024

I was really disapointed to have to pay extra taxes at the customs

I guess its written somewhere in the cart process but for sure its not enough clear, you should put more emphasis on this to be full transparent and let the buyer take a clear decision

I would not have buy this item knowing i would have an extra 150$ cad to pay at customs

At least

Date of experience: February 20, 2024
Oregon
1 review
0 helpful votes
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Trusted Source
February 21, 2024

Items I've purchased have been in better than expected condition. I bought something in "excellent" condition and it was like brand new IMO. Very happy with my purchase and feel confident in purchasing something authentic. The only negative I'd say is with shipping. They use UPS and require signature which is fine but UPS isn't great about updating their site so it's hard to plan what day you need to be home to receive the delivery. Overall very happy and plan to buy again.

Date of experience: February 20, 2024
Ohio
1 review
0 helpful votes
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Love my item!
February 19, 2024
Updated review

Nice experience and fast delivery. Item as described and expected!

Date of experience: February 18, 2024

Great shopping experience
September 27, 2023
Previous review

Great shopping experience

Date of experience: September 26, 2023

Very nice and easy to navigate website!
July 28, 2023
Previous review

Very nice and easy to navigate website!

Date of experience: July 28, 2023

Very nice shopping experience
October 27, 2022
Previous review

Very nice shopping experience

Date of experience: October 26, 2022

Great experience!
June 11, 2021
Previous review

Great experience!

Date of experience: June 10, 2021