Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow New M.
Unfollow New M.
Share Review
Report Review

Newbie
March 22, 2024

Great experience and purse at fraction of cost. I will be back!

Date of experience: March 12, 2024
Arizona
1 review
0 helpful votes
Follow Jen F.
Unfollow Jen F.
Share Review
Report Review

Used designer handbags
March 22, 2024

Fast, efficient, and exactly what I expected to receive.

Date of experience: March 12, 2024
Massachusetts
1 review
0 helpful votes
Follow Kim A.
Unfollow Kim A.
Share Review
Report Review

Overall good experience
March 22, 2024

Purchase was easy. Delivery with the multiple restrictions placed by shipper made getting my package challenging. Item was as described and I am very pleased

Date of experience: March 12, 2024
California
1 review
0 helpful votes
Follow YO D.
Unfollow YO D.
Share Review
Report Review

AMAZING!
March 11, 2024

The system is efficient in terms of electronic notifications, authenticity, delivery time. Thanks for the introductory discount. Will definitely become a repeat customer.

Date of experience: March 11, 2024
Colorado
1 review
0 helpful votes
Follow Sara F.
Unfollow Sara F.
Share Review
Report Review

LOVVVE!
March 11, 2024

Easy navigation and great selection. I love that I can use luxury layaway too - wouldn't have been able to scoop my awesome Vuitton pocket organizer without it. Very cool!

Date of experience: March 11, 2024
Virginia
3 reviews
0 helpful votes
Follow KAREN D.
Unfollow KAREN D.
Share Review
Report Review

Quick turnaround
March 10, 2024

I ordered on Monday and had material in hand on Saturday! Love the quick turnaround

Date of experience: March 10, 2024
Texas
1 review
0 helpful votes
Follow Eboni Z.
Unfollow Eboni Z.
Share Review
Report Review

Received in excellent condition for a great price. Very happy with my purchase.

Date of experience: March 10, 2024
California
1 review
0 helpful votes
Follow Mel K.
Unfollow Mel K.
Share Review
Report Review

Recently purchased a Small Coco Handle Flap and because I'm a crazy lady I needed to have a matching cardholder and loved this fun pop of color the second I saw it. In great condition and so, so happy to get to sport them together now

Date of experience: March 9, 2024
Georgia
1 review
0 helpful votes
Follow Sharfun P.
Unfollow Sharfun P.
Share Review
Report Review

The price was high
March 19, 2024

Online shopping was easy. Item came quickly. I like the choices fashionphile has

Date of experience: March 9, 2024
California
1 review
0 helpful votes
Follow Martha X.
Unfollow Martha X.
Share Review
Report Review

Love my bag
March 9, 2024

I was looking for a LV keepall from 1994. The bag's condition was excellent, even better than described online. I love it! Shipping was slow, but I was simply very excited about receiving my item.

Date of experience: March 9, 2024
Illinois
1 review
0 helpful votes
Follow Sartaj I.
Unfollow Sartaj I.
Share Review
Report Review

Condition not as described
March 9, 2024

Condition not as described. Has some leather wear from the charms which also show some fine scratcheS themselves.

Date of experience: March 9, 2024
Delaware
1 review
0 helpful votes
Follow Jacqueline Y.
Unfollow Jacqueline Y.
Share Review
Report Review

My happy shopping place!
March 9, 2024
Updated review

Always a pleasure to shop or even just to browse on the Fashion Phileas website. There is an unbelievable inventory to choose from and no rush to buy.

Date of experience: March 9, 2024

Great checkout process, but just a little confusing...
May 3, 2023
Previous review

Great checkout process, but just a little confusing between checking for qualifying for Affrim and then checking out using that pay option…however overall great shopping experience.

Date of experience: May 3, 2023
Kentucky
2 reviews
0 helpful votes
Follow null D.
Unfollow null D.
Share Review
Report Review

Fast
March 9, 2024

It was fast even the size of the bag is not what I expected to. I didn't know it was more mini than small

Date of experience: March 9, 2024
California
2 reviews
0 helpful votes
Follow Devi R.
Unfollow Devi R.
Share Review
Report Review

Great bag - love it
March 9, 2024

Easy transaction. Love the bag - great condition, it did not look used. I love the layaway plan because I did not feel the weight of the price.

Date of experience: March 9, 2024
California
1 review
0 helpful votes
Follow Julie T.
Unfollow Julie T.
Share Review
Report Review

Louis Vuitton notebook
March 9, 2024

Love the notebook! Perfectly new! I highly recommend.

Date of experience: March 8, 2024
California
1 review
0 helpful votes
Follow Lori Q.
Unfollow Lori Q.
Share Review
Report Review

Love my Celine handbag
March 9, 2024

So easy. Loved all the pictures provided as well! Definitely will order again

Date of experience: March 8, 2024
Georgia
1 review
0 helpful votes
Follow Donna U.
Unfollow Donna U.
Share Review
Report Review

Gucci Crossbody
March 8, 2024
Updated review

The experience with Fashionphile was very good; however, we had a problem with in transit shipping. When we received the package, it was in a plain box with a different shipping label. When opened, everything was soaking wet- all the paper, both dust bags, all tags, and the Gucci box had fallen apart. The good news was the bag wasn't damaged! Customer service was helpful with this matter.

Date of experience: March 8, 2024

Love the Reserve payment method
September 23, 2021
Previous review

Love the Reserve payment method.

Date of experience: September 23, 2021
California
1 review
0 helpful votes
Follow New T.
Unfollow New T.
Share Review
Report Review

Aweeome
March 8, 2024

The bag was in amazing condition, cant wait to make my next purchase!

Date of experience: March 8, 2024
California
1 review
0 helpful votes
Follow Jen L.
Unfollow Jen L.
Share Review
Report Review

Loveeeee
March 8, 2024
Updated review

Love. It's amazing, the best site ever! The prices are great and they are so awesome with how you can do a layaway :)

Date of experience: March 7, 2024

Love
January 9, 2024
Previous review

Love. Amazing site.

Date of experience: January 8, 2024

Love this site
January 5, 2024
Previous review

Love this site.

Date of experience: January 4, 2024

Love love love
December 15, 2023
Previous review

Love love love.

Date of experience: December 14, 2023

Love it! My turenne pm bag
August 18, 2023
Previous review

I am so in love! Thank you for the reserve layaway plan as I feel it's so nice because these pieces aren't cheap and it's very nice to be able to buy your items and not be out so many thousands of dollars all at once.

Date of experience: August 17, 2023
California
1 review
0 helpful votes
Follow Doris H.
Unfollow Doris H.
Share Review
Report Review

Easy process and reliable
March 7, 2024

Great product, easy purchase process and reliable.

Date of experience: March 7, 2024