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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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District of Columbia
1 review
0 helpful votes
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Perfect
April 2, 2024

Very satisfied with my order and the customer service.

Date of experience: March 23, 2024
New Mexico
1 review
0 helpful votes
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Wonderful customer service
April 2, 2024
Updated review

Friendly and knowledgeable staff member. Quality products, and exceptional attention to detail

Date of experience: March 23, 2024

Great company great items
January 21, 2022
Previous review

Great company great items

Date of experience: January 20, 2022
Ohio
1 review
0 helpful votes
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This was my first time ordering through FASHIONPHILE, absolutely amazing service. My beautiful bag was just as described and I was kept informed of my timely delivery status. You have a client forever.

Date of experience: March 23, 2024
Florida
1 review
0 helpful votes
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Love it!
April 2, 2024

I am pleased with my order. The condition was just as described. I would order from this company again.

Date of experience: March 22, 2024
Mississippi
1 review
0 helpful votes
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Used is the new NEW!
April 2, 2024

Although my bag was listed as used with slight wear, the bag is still in top shape. Good quality and received as described! I'm very pleased 😃

Date of experience: March 22, 2024
California
1 review
0 helpful votes
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Fifth transaction - great platform
April 2, 2024
Updated review

I've had great experiences on this platform. Great shopping, purchases, and selling.

Date of experience: March 22, 2024

I always find gems on your site
August 5, 2021
Previous review

I always find gems on your site.

Date of experience: August 5, 2021
Illinois
1 review
0 helpful votes
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Prompt and the Real Deal
April 2, 2024

Fashionphile is so easy to navigate and search for what you are looking for. Product Irecieved was exactly as described and shown in the photos. Beasutifully pacakaged and arrived promptly. Also was authenticated without an extra charge. I would defintely buy from them again with confidence.

Date of experience: March 22, 2024
California
1 review
0 helpful votes
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Review
April 2, 2024

Fashionphile was fast with shipping. The product was everything they discribed. Good overall experience.

Date of experience: March 22, 2024
Illinois
1 review
0 helpful votes
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Fast delivery. Product exactly as described. Very happy with overall experience.

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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There are no words
April 2, 2024

I already left a review but I will leave one again because I'm THAT satisfied. Not only is the customer service great, it was the fast shipping for me as well. ALSO, whoever makes the determination in accepting the products to re sell, bravo! My sandals look absolutely brand new. They don't even look like they have been worn. I am so excited and so happy with this purchase and I will most definitely continue to purchase through fashionphile. Also the "afirm" option to check out is also great! Thank you!

Date of experience: March 22, 2024
Canada
1 review
0 helpful votes
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I sell all my designer bags to fashionphile only and they never disappoint in speed of service and quality. I bought my first pre loved bag also this past week and I was not disappointed. It is exactly as described. Keep up the great première. Service!

Date of experience: March 22, 2024
Kentucky
1 review
0 helpful votes
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Theda pm
April 2, 2024

Love my purse literally everything that was in the pictures

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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Wow!
April 1, 2024

I will admit I was a little trepidations about purchasing a used item, especially since I had never used this site but, I fell in love the a Valentino clutch and just had to have it. If I didn't know better, I would've thought this was a brand new bag. It came with all it's credentials and cloth bag but, best of all it was in mint condition. I am soooo happy with my purchase. I will not only continue to purchase from this site but, will recommend it to friends and family.

Date of experience: March 22, 2024
California
1 review
0 helpful votes
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Excellent quality!
April 1, 2024

It was very easy to pick an item and have it mailed to me!

Date of experience: March 21, 2024
Texas
1 review
0 helpful votes
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Would buy from them again!
April 1, 2024

Great experience! I was a little leery until I read other reviews and I figured I'd give them a shot! They have some of the best pricing for really good quality products.

Date of experience: March 21, 2024
Washington
1 review
0 helpful votes
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As your referrence: Good condition
March 31, 2024

Long wait... but it's ok due not in hurry to hanging on my shoulder.

Date of experience: March 21, 2024
Washington
1 review
0 helpful votes
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I thought the purchase was with free shipping and returns. But it turns out this is not so. I wasn't very happy about this as I didn't know this and had to try them on to know if I would like the earrings. Very annoying. I will think twice before ever using Fashionphile in the future.

Date of experience: March 21, 2024
New Jersey
1 review
0 helpful votes
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Lv toiletry pouch 26
March 31, 2024
Updated review

Love love love the condition, almost new! Great customer service!+ fast shipping

Date of experience: March 21, 2024

I like shopping on this website. The only downside to my purchase is that it arrived severely wrinkled, and it did not look like that in the picture. There were other bags for sale, I wish I would have purchased another one that maybe would not have arrived wrinkled. Either way, I dropped it off to my cleaners and they will press or steam the handbag for me because it is bothering me that I spend so much on this denim tote, and it was not as described. I do not want to return it because I have been wanting this bag for so long. I guess it is the way it was stored

Date of experience: April 4, 2022
Massachusetts
1 review
0 helpful votes
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Absolutely stunning
March 31, 2024

Outside of loving my purchase, the carrier did not give me notice of my package being delivered to my P.O. Box, I just so happened to be there conducting business and a postal worker informed me.

Date of experience: March 21, 2024
Michigan
1 review
0 helpful votes
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Great deal on a luxury bag + authentication!
March 31, 2024
Updated review

Quick shipping - easy returns - trusted authentication! Thank you!

Date of experience: March 21, 2024

Easy to navigate the website, I like that you have...
February 18, 2024
Previous review

Easy to navigate the website, I like that you have the reserve option, and I appreciate the free shipping

Date of experience: February 17, 2024