Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Madison V.
Unfollow Madison V.
Share Review
Report Review

I am upset because I like the bag I received, but it does not include the strap or the Lockett… I did not see this mentioned in the listing and am upset about the fact that it was not mentioned… should have been…

Date of experience: August 14, 2025
Pennsylvania
1 review
0 helpful votes
Follow Robin S.
Unfollow Robin S.
Share Review
Report Review

Great bag and experience
August 24, 2025

Perfect and very fun! I get all my designer bags here! The experience is fun and affordable.

Date of experience: August 14, 2025
Illinois
1 review
0 helpful votes
Follow N C.
Unfollow N C.
Share Review
Report Review

Christian Dior
August 24, 2025

Beautiful handbag. Looks exactly what it looked like online.

Date of experience: August 14, 2025
Colorado
2 reviews
0 helpful votes
Follow Jonard B.
Unfollow Jonard B.
Share Review
Report Review

Packaging is phenomenal
August 24, 2025
Updated review

I love it! Definitely will be purchasing again from
Here again

Date of experience: August 14, 2025

I love it!
August 17, 2025
Previous review

I love it! Definitely will use this shopping site for next purchased

Date of experience: August 6, 2025
Minnesota
1 review
0 helpful votes
Follow Luke s.
Unfollow Luke s.
Share Review
Report Review

Gucci wallet
August 24, 2025

The item was better than described. I've purchased multiple high end items from Fashionfile and have never been disappointed.

Date of experience: August 14, 2025
Texas
1 review
0 helpful votes
Follow Stephanie H.
Unfollow Stephanie H.
Share Review
Report Review

Perfect Gucci bag.
August 24, 2025

I'm very happy with the quality of my bag and the customer service.

Date of experience: August 14, 2025
Massachusetts
1 review
0 helpful votes
Follow Stephanie T.
Unfollow Stephanie T.
Share Review
Report Review

Beautiful bag!
August 24, 2025

Better than expected quality, fast shipping, perfect transaction all around!

Date of experience: August 14, 2025
North Carolina
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

I Trust Fashionphile!
August 24, 2025

I'm a frequent customer of Fashionphile, and their inventory is excellent, well vetted, and delivered promptly to my doorstep. Authentication is a MUST, and Fashionphile is all about it!

Date of experience: August 12, 2025
California
1 review
0 helpful votes
Follow Laylah S.
Unfollow Laylah S.
Share Review
Report Review

Really nice
August 24, 2025

I absolutely love my purchase the coke and style was exactly what I wanted thank u!

Date of experience: August 14, 2025
Kentucky
1 review
0 helpful votes
Follow Maria H.
Unfollow Maria H.
Share Review
Report Review

Love my LV bag
August 24, 2025

Fashionphile provides great service. Ive purchased and sold my pre-loved bags through them. Both experiences were grear.

Date of experience: August 14, 2025
California
1 review
0 helpful votes
Follow Patrice w.
Unfollow Patrice w.
Share Review
Report Review

Easy to search for the exact item I wanted. Paid for it and received it promptly. Item was in excellent condition as described

Date of experience: August 14, 2025
Virginia
1 review
0 helpful votes
Follow Andrea s.
Unfollow Andrea s.
Share Review
Report Review

Gucci
August 24, 2025

Shopping process was simple. Delivery was quick and item was well packaged. Not sure I agree with the "excellent" rating. Leather appeared wrinkled and more worn than I expected. Planning to return it.

Date of experience: August 13, 2025
Hawaii
1 review
0 helpful votes
Follow Ana T.
Unfollow Ana T.
Share Review
Report Review

Fendi Shoes
August 24, 2025

Absolutely love my shoes. The condition was way better than described!

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
Follow Catlene M.
Unfollow Catlene M.
Share Review
Report Review

Perfect
August 24, 2025

Everything was pretty smooth from customer service to fast shipping. This item was a steal! So happy with my purchase and will definitely order more in the future.

Date of experience: August 13, 2025
Louisiana
1 review
0 helpful votes
Follow Rhoda D.
Unfollow Rhoda D.
Share Review
Report Review

A cute lil momma bag!
August 24, 2025

So excited about my purchase! Arrived timely and packaged luxuriously, in great condition! Worth the investment.

Date of experience: August 13, 2025
California
1 review
0 helpful votes
Follow Chanel J.
Unfollow Chanel J.
Share Review
Report Review

Reserve Experience
August 24, 2025
Updated review

The reserve option, is clear (straight forward) and easy to navigate. Tracking was accurate. I would have your system, give a email reminder at the 30,45 day mark. Overall all a good experience.

Date of experience: August 13, 2025

Seamless process!
August 16, 2025
Previous review

Seamless process!

Date of experience: August 6, 2025
Ohio
1 review
0 helpful votes
Follow Tatyana K.
Unfollow Tatyana K.
Share Review
Report Review

Quick delivery
August 24, 2025

Great experience, quick delivery! I felt the prices were reasonable.

Date of experience: August 13, 2025
Pennsylvania
1 review
0 helpful votes
Follow Marianne S.
Unfollow Marianne S.
Share Review
Report Review

Happy!
August 23, 2025
Updated review

The process of selling a handbag and applying the payment to purchase another handbag was seamless! I genuinely appreciate the ease of the transaction, as well as, the patience and assistance that I received from the representatives that I spoke with. I love my new purchase! Thank you so much!

Date of experience: August 13, 2025

I am a return customer :) It's always a great shopping...
July 14, 2025
Previous review

I am a return customer :) It's always a great shopping and/or selling experience.

Date of experience: July 4, 2025
Illinois
1 review
0 helpful votes
Follow Tabitha W.
Unfollow Tabitha W.
Share Review
Report Review

Easy and enjoyable shopping.
August 23, 2025

Large selection that lends to various budgets. Always enjoyable shopping at Fp!

Date of experience: August 13, 2025
New Jersey
1 review
0 helpful votes
Follow Yvonne V.
Unfollow Yvonne V.
Share Review
Report Review

Great to find what you're looking for
August 23, 2025
Updated review

My second purchase with FASHIONPHILE, and I am very happy with both items.
When they rate excellent condition that's exactly what you get.
Burberry clutch / phone pouch is so cute and in perfect condition. Will match my outfit I bought it for and I'm sure I'll wear it many more times.

Date of experience: August 15, 2025

Cutest Gucci Slide Espadrilles
June 28, 2025
Previous review

Last year I tried on these Gucci Slides at Neiman Marcus, I loved them and had a vacation outfit that would work so nice, but they were $575, kind of steep! I bought a cheep pair of espadrilles to match the outfit and never wore them, just didn't have the same effect on me as the Gucci's.
I could not get the Gucci's out of my mind, so when I searched for them this year online FASHIONPHILE came up. They were my size and in excellent condition, I payed $500, about 13% cheaper than last year.
I am very satisfied and will wear them on vacation this year!

Date of experience: June 18, 2025