Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my purchase yesterday and my mind was blown. The condition of the bag was basically new. The packaging was carefully put together and I'm very happy.
My daughter told me how much she wanted the Tiffany heart charm bracelet (it does go perfectly with her elegant prom dress). I inquired about the same bracelet I had purchased from my wife almost two decades ago to hear, "oh I got rid of that years ago for about $75 - $100."
I was pleased to find a near flawless, certified replacement bracelet for somewhere in the middle of the full new cost of $700 and the prior errant sale price of my wife! Thanks for the help. She's a happpy upcoming graduate!
JS
I've had a great experience both buying from and selling to Fashionphile. It is an easy process and I plan to remain a customer for a long time.
I bought a YSL Kate Belt Bag as my first Fashionphile order. The description states that it's in "very good" condition, but I was surprised to find that it was in much better condition than I thought for a pre-loved item! I'm very happy with my purchase. I received my order in just 2 days after it was shipped.
Very pleased with item, no complaints, would shop with seller again
Found a good deal like a needle in a haystack, for real! Love my newish shoes!
Found a good deal like a needle in a haystack.
This was my first Fashionphile purchase and it was seamless. The purse is as gorgeous as described. It came with the original tags and dust bag as well as a fashionphile dust bag. I'm overall very happy and confident with the quality and ease and look forward to future purchases
Shipping could be faster. I did not receive any notice so I had to contact via email……….
Over all great experience! I ran into an issue with the UPS delivery. Luckily I was able to receive my package that day but while trying to figure out how to reroute my package I called client services. The representative that assisted me was such a delight! I ended up getting everything resolved that day. Item was as pictured. 10 out of 10 would recommend.
Always as described. Please make special offers for people who purchased many bags like me. This is my 5th bag( 2 chanel, 1 YSL, 1 bulgari, 1balanciaga) thanks
I was able to find a vintage LV that I had been looking for. It was listed in very good condition. Once it arrived, i believed it to be in excellent condition. I'm very pleased with my fashionphile experience.
Great experience shopping with fashionphile item is beautiful thank you
Awesome! I have been looking at this boots for AWHILE. These were practically band new.
Love
Great experience quick and fast shipping. The shoes are so nice. I didn't even know they was brand new until I got them
It was a good experience overall
Great experience
Love the option for payments and selections. I found this to be a smooth transaction and love my new wallet. The item was as described! I will use this site again. I got burned by TRR when an item I ordered didn't match the description and decided to try this site out. Very happy with what I purchased.
Shipping was fast and very secure since it required a signature. Bag was in great quality with a Fashionphile dust bag as well as the Givenchy dust bag. I love that the serial numbers of the bag were included in the listing. Great experience and will recommend to friends.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

