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business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Colorado
1 review
0 helpful votes
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Purse of my dreams
May 20, 2024

Loved my first experience purchasing on Fashionphile - this Gucci purse will be a piece I keep and cherish forever.

Date of experience: May 10, 2024
Louisiana
1 review
0 helpful votes
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Chanel purse
May 20, 2024

I have been looking for a quilted GST Chanel purse for a very long time. The pictures of the purse and wallet on the website were accurate to the condition of the items when I received them. Beautiful handbag and wallet. I am very pleased with my purchases.

Date of experience: May 9, 2024
Maryland
1 review
0 helpful votes
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Amazing!
May 20, 2024

Love my experience with Fashionphile! Will definitely be a repeat customer.

Date of experience: May 9, 2024
New Jersey
1 review
0 helpful votes
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Great quality and super fast shipment! Extremely happy

Date of experience: May 9, 2024
Virginia
1 review
0 helpful votes
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Great quality items
May 19, 2024

I love everything about fashionphile from the site, the customer service, the packing of my items. Every detail is very thoughtful and handled with so much care.

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Great service
May 19, 2024

Great service timely delivery and also the rating for product is on point

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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Amazing quality
May 19, 2024

Bag is like new, even smells like new. I love it and will use Fashionphile in the future for sure

Date of experience: May 9, 2024
Tennessee
1 review
0 helpful votes
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Pleased With Purchase!
May 19, 2024

So far so good on my bag purchase! Just as described!

Date of experience: May 9, 2024
Texas
1 review
0 helpful votes
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I received my order and will be keeping the purse but there is a strong smell to the entire bag that I am hoping goes away. It smells like hair spray funk and I am not too thrilled about it.

Date of experience: May 9, 2024
Nevada
1 review
0 helpful votes
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Seen

Clicked

Purchased

Received with signature required.

Easy

Date of experience: May 9, 2024
Pennsylvania
1 review
0 helpful votes
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It was good not great
May 19, 2024
Updated review

Amazing selection and great prices but the handbag I purchased was a little different than pictured. The long strap was black but the shorter braided one was brown-black. I still like the bag so I'm keeping it

Date of experience: May 9, 2024

Amazing selection and great prices
May 14, 2024
Previous review

Amazing selection and great prices

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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Saint laurent toy bag in navy
May 19, 2024

I was online looking for a saint laurent toy bag in navy, And I found it on Fashionphile. Since I live close by, I ran over to the facility at Chelsea in NYC to look at it. I bought it immediately!
The sales associates I worked with were Absolutely lovely! I wish I could remember their names.
I will definitely shop with you again. It was an A+ experience.

Date of experience: May 9, 2024
Louisiana
1 review
0 helpful votes
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Loewe Puzzle Bag
May 19, 2024

I received my Loewe Puzzle Bag in a timely manner. It was in pristine condition! I will love this bag for a long time to come!

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Like New!
May 19, 2024

In such good condition looks brand new, shipped fast & with care!

Date of experience: May 9, 2024
Georgia
2 reviews
2 helpful votes
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Superb quality!
May 19, 2024

This bag was listed as "good" quality, I have to say it is excellent. This bag is in pristine quality and I am beyond happy!

Date of experience: May 9, 2024
Hawaii
1 review
0 helpful votes
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Simple - no problems. It took a while for my package to arrive.

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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Five thumbs up
May 19, 2024

Found what I needed got what I wanted check out was very seamless

Date of experience: May 9, 2024
AE
1 review
0 helpful votes
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The information provided in the section "condition" and pictures of the product I purchased were extremely accurate. The product arrived on time and packed very nicely and carefully. Overall great experience.

Date of experience: May 9, 2024
Maryland
1 review
0 helpful votes
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Better than I expected
May 19, 2024

First time working with Fashionphile and it was a smooth checkout process. I received my order in a little over a week and it was packaged perfectly.

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Lovee
May 19, 2024

Thank you love it so much awesome condition very much perfect

Date of experience: May 8, 2024