Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Alice L.
Unfollow Alice L.
Share Review
Report Review

Hermes black horse bag charm with touch
August 28, 2025
Updated review

Positive experience, product as represented, with a pretty quick delivery

Date of experience: August 17, 2025

Transaction was quite easy
August 20, 2025
Previous review

Transaction was quite easy

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
Follow Lynn f.
Unfollow Lynn f.
Share Review
Report Review

Incorrect item description
August 27, 2025

Overall experience was good but item
Description was in correct so I had to return

Date of experience: August 17, 2025
Georgia
1 review
0 helpful votes
Follow Angela R.
Unfollow Angela R.
Share Review
Report Review

Loved this easy shopping experience for my vintage Gucci bag!

Date of experience: August 17, 2025
Georgia
1 review
0 helpful votes
Follow Wendy D.
Unfollow Wendy D.
Share Review
Report Review

Gucci crossbody
August 27, 2025

I was very nervous because I have never bought from this site. But my purse shipped quickly andddd it was just what I was hoping for. The description was accurate and I will definitely try this again!

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
Follow Nes G.
Unfollow Nes G.
Share Review
Report Review

Just perfect!
August 27, 2025

Just beautiful, and perfect! I save me a lot of money. Just what I wanted. It shipped fast and safe.

Date of experience: August 17, 2025
California
1 review
0 helpful votes
Follow Emma -.
Unfollow Emma -.
Share Review
Report Review

Lovely product!
August 27, 2025

Negative: I payed over 30% of customs on top of purchase+shipping price.

Date of experience: August 17, 2025
Louisiana
1 review
0 helpful votes
Follow Tiffine L.
Unfollow Tiffine L.
Share Review
Report Review

My order came within a week of me purchasing the items. If you love luxury but don't want to spend an arm and a leg for it you have to purchase from Fashionphile! My Gucci bag was listed as worn but it is in amazing condition! 10/10 I will absolutely be ordering from them in the future!

Date of experience: August 17, 2025
Arizona
1 review
0 helpful votes
Follow Denise B.
Unfollow Denise B.
Share Review
Report Review

Love my new bags!
August 27, 2025
Updated review

I've purchased many gorgeous pieces from Fashionphile... it's my "go to" place for bags! Over time, I've acquired a beautiful collection of stunning bags! I've made some important purchases recently and my assortment to choose from makes my outfit a "standout" - all from Fashionphile! Each shopping experience is personalized just for you-love this special place!

Date of experience: August 16, 2025

Fabulous place!
May 6, 2025
Previous review

I have been a customer here for about 20 years since they opened and love this place! I buy the majority of my bags here as my husband shops in major stores… I tell him I'll get those at Fashiophile! And for less! They are very customer oriented and more! Try them-if you're reading this and never made a purchase! It's a "win" for all parties! 🎉

Date of experience: April 26, 2025
California
1 review
0 helpful votes
Follow M T.
Unfollow M T.
Share Review
Report Review

Superb
August 27, 2025

On time product delivery very good customer service. Highly recommend

Date of experience: August 16, 2025
Texas
1 review
0 helpful votes
Follow Alecia L.
Unfollow Alecia L.
Share Review
Report Review

Shipping was on time and the item was just as described and I had no issues with my order.

Date of experience: August 16, 2025
Michigan
1 review
0 helpful votes
Follow Daniella K.
Unfollow Daniella K.
Share Review
Report Review

Great every time
August 27, 2025

This is my fourth purchase from Fashionphile and I've been happy every time! Bags arrive even better than the description.

Date of experience: August 16, 2025
Texas
1 review
0 helpful votes
Follow Charlote S.
Unfollow Charlote S.
Share Review
Report Review

Marine blue zippy wallet
August 27, 2025
Updated review

I received the wallet in very good condition, it was exactly as described. I am very pleased with my experience with Fashionphile.

Date of experience: August 16, 2025

Easy to order from and like all the photos to describe...
August 19, 2025
Previous review

Easy to order from and like all the photos to describe the item.

Date of experience: August 8, 2025
Illinois
1 review
0 helpful votes
Follow Jade M.
Unfollow Jade M.
Share Review
Report Review

First Time Buyer
August 27, 2025

I was a little nervous to purchase a used item, but I love it! I did my research on the site and it came highly recommended. Shipping was pretty fast and my bag was wrapped nicely. It's in great condition. Good price. Will purchase again.

Date of experience: August 16, 2025
Texas
1 review
0 helpful votes
Follow Nonnaihr B.
Unfollow Nonnaihr B.
Share Review
Report Review

Great
August 26, 2025

Found a vintage LV Looping MM in Damier Ebene. I understand that the bag style and especially that canvas print is rare. Bag was in excellent condition for a great price.

Date of experience: August 16, 2025
Massachusetts
1 review
0 helpful votes
Follow Joni C.
Unfollow Joni C.
Share Review
Report Review

Quick and easy
August 26, 2025

Quick and easy very satisfied with this 3rd purchase.merchandise exactly as described and came quickly

Date of experience: August 16, 2025
Wisconsin
1 review
0 helpful votes
Follow Kasia V.
Unfollow Kasia V.
Share Review
Report Review

Happy Shopper
August 26, 2025

I'm always happy with my Fashionphile shopping selections. Every item comes as shown on pictures. Purchasing and shipping is always a breeze.

Date of experience: August 23, 2025
Oklahoma
1 review
0 helpful votes
Follow Jamie K.
Unfollow Jamie K.
Share Review
Report Review

Wonderful Handbag
August 26, 2025

Thank you for a wonderful experience. Great selection and prices.

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
Follow Lerae M.
Unfollow Lerae M.
Share Review
Report Review

Love FASHIONPHILE
August 26, 2025

I have bought many wonderful things from FASHIONPHILE for years. Have NEVER had an issue! Everything is always as expected and I get them in a timely manner.

Date of experience: August 16, 2025
Washington
1 review
0 helpful votes
Follow Jessica N.
Unfollow Jessica N.
Share Review
Report Review

Good service. Deliveri on time
August 26, 2025

My first time. Easy to buy, delivery on time. I will buy again next time.

Date of experience: August 16, 2025
Illinois
1 review
0 helpful votes
Follow Cynthia L.
Unfollow Cynthia L.
Share Review
Report Review

Simply Wonderful!
August 26, 2025

I've been buying and selling with FASHIONPHILE for years and have not had a bad experience. Handbags, jewelry and shoes…the customer service is always great.

Date of experience: August 16, 2025