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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Virginia
1 review
0 helpful votes
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LOVE it!
June 22, 2024

My bag came just as described! It is beautiful :) It even looks clean!

Date of experience: June 12, 2024
North Carolina
1 review
0 helpful votes
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Tried and True since 1999!
June 22, 2024

I've been buying from Fashionphile since the start. While things look a little different, the core is still there: quality authentic items at a great price! Never disappointed when I buy or sell to them.

Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
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Very satisfying
June 21, 2024
Updated review

Site was easy to navigate and process was a great experience.

Date of experience: June 11, 2024

Always had a great experience with fashionphile
November 20, 2023
Previous review

Always had a great experience with fashionphile.

Date of experience: November 20, 2023
Colorado
1 review
0 helpful votes
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Outstanding purchase!
June 21, 2024

The product was just as described and more beautiful in person! So happy with my new bag!

Date of experience: June 11, 2024
Florida
1 review
0 helpful votes
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Great purchase!
June 21, 2024

First time ordering from this site and complete love it!purchased a beautiful purse! I will definitely buy more :)

Date of experience: June 11, 2024
Arizona
2 reviews
0 helpful votes
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Excellent Service
June 21, 2024

I am very excited about by purchase. The item received is exactly as it was advertised and in the condition as described. I am looking forward to future purchases with Fashionphile.

Date of experience: June 11, 2024
California
1 review
0 helpful votes
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Item was listed in excellent condition, but a card in the box from the manufacturer said the nearly 20k bag had been serviced by the maker. I tried to ascertain how the bag had been serviced or repaired, are all the components original (?) but the SA said procurement can't obtain any information. It's like buying a used Bentley at 3 times the price of a new Bentley without knowing if all the parts are original. Shipping took one full week. Buyer beware of the reserve program. I paid the item off in under 30 days and they are still deducting 10% from my refund despite not disclosing all the facts they knew about the piece. I also tried selling some pieces through them. They offered to consign a one of a kind bag for 13k. I passed on the low ball quote and sold it for two times that amount on a more reasonable platform in just one day.

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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This was my first time selling a bag and second bag purchase and it did not disappoint. Super easy process, excellent customer service, both bags purchased were rated "excellent" condition and looked brand new at delivery.

Date of experience: June 10, 2024
Canada
2 reviews
1 helpful vote
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Good Value
June 20, 2024

I love shopping for my bags from here! I always check Fashionphile first when I'm looking for a certain item. They also have a wide selection with fair pricing!

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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LV Monogram Pallas Wallet Cherry
June 20, 2024

My cousin told me about this site I love it! My first purchase done today I receive my first purchase yesterday and I'm very pleased and astonished with the perfection of this used wallet was kept well and be amazed about the packaging opening up to a surprisingly set up along with a free gift and the packaging was perfect too.I will definitely be woru
G in finding my next purchase

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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This site provided a great way to access high end products which are certified and feel comfortable with a potentially expensive purchase which is typically hard to find.

Date of experience: June 9, 2024
New York
2 reviews
2 helpful votes
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Wrong item delivered
June 19, 2024

I ordered a belt 41,5 inches long but I received 35.5 inches long. I received a wrong size but I have to pay $15 for return label.

Date of experience: June 9, 2024
Kentucky
1 review
0 helpful votes
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The best for preloved luxury items
June 19, 2024
Updated review

I absolutely love Fashionphile. It is my go to for preloved items especially retired pieces. Their description and pictures of items are always great.

Date of experience: June 9, 2024

Love Fashionphile for luxury preloved items!
September 10, 2022
Previous review

Love Fashionphile for luxury preloved items!

Date of experience: September 10, 2022
Florida
1 review
0 helpful votes
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Great
June 19, 2024

Everything was fantastic. The item I ordered arrived so quickly and even included a personalized note from the seller!

Date of experience: June 9, 2024
GB
1 review
0 helpful votes
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Very good item
June 19, 2024

The YSL bag we purchase was as described in excellent conditions. UPS sadly let the experience down by saying they had tried to deliver when they had not! I stayed home all day for nothing. I ended up having to call to ensure delivery the next day and stay home again.

Date of experience: June 9, 2024
AE
1 review
0 helpful votes
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Great experience
June 19, 2024

From the customer service to quick response to my email inquiries for more bag pictures to the shipping turn around to of course the authenticity of the bag - everything was top notch

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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As always
June 19, 2024
Updated review

This is my third purchase from Fashionphile. I keep coming back because of the great customer service and I know I am purchasing an authentic hand bag without the worry of it being fake. Thank you!

Date of experience: June 8, 2024

Always been great!
December 26, 2023
Previous review

Been shopping and selling with fashionphile for years now, always a great and easy experience.

Date of experience: December 26, 2023
New Jersey
1 review
0 helpful votes
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Excellent as always. Give you confidence to purchase pre owned

Date of experience: June 8, 2024
Texas
1 review
0 helpful votes
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Burberry Purse
June 18, 2024

Item arrived as described and when promised.extremely happy with my purchase.

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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Chanel Deauville Handbag
June 18, 2024
Updated review

Excellent experience- the bag came quickly and exactly as described. Perfect condition!

Date of experience: June 8, 2024

Easy!
February 3, 2024
Previous review

Easy! Thank you!

Date of experience: February 3, 2024