Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Shawna M.
Unfollow Shawna M.
Share Review
Report Review

Quick Shipping
June 24, 2024

My necklace arrived quickly and looks brand new. Thank you!

Date of experience: June 14, 2024
Maryland
1 review
0 helpful votes
Follow Iza C.
Unfollow Iza C.
Share Review
Report Review

Lovely packaging, wrapped with care,
Highly recommend it, nothing can compare!
This store's the best, it's clear to see,
Shop here once, and you'll dance with glee!

Date of experience: June 14, 2024
Pennsylvania
1 review
0 helpful votes
Follow Diana W.
Unfollow Diana W.
Share Review
Report Review

Louis bag
June 24, 2024

I ordered the bag and it arrived excellently packaged. The bag was labeled as in Very Good condition but to me it looked in Excellent shape.
I am thrilled and so happy with my choice and with Fashionphile

Date of experience: June 14, 2024
New Mexico
1 review
0 helpful votes
Follow Cristina H.
Unfollow Cristina H.
Share Review
Report Review

Great purchase!
June 24, 2024

Loving my new wallet and will definitely be ordering more in the future.

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
Follow Karen E.
Unfollow Karen E.
Share Review
Report Review

Great experience
June 24, 2024

Great experience, fast shipping. Product was damaged and not described in details. Product was returned.

Date of experience: June 14, 2024
Texas
1 review
0 helpful votes
Follow Lucy F.
Unfollow Lucy F.
Share Review
Report Review

100 stars!
June 24, 2024

I was intimated walking into Fashionphile but boy was i wrong! I met w/Lisa and she was lovely. She put me at ease for my first Birkin purchase. She found my B25 holy grail!

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

She absolutely loved the LV Cherry Blossom bag! I will buy more things in the future.

Date of experience: June 14, 2024
Australia
1 review
0 helpful votes
Follow Suzanne K.
Unfollow Suzanne K.
Share Review
Report Review

Stunning bag
June 24, 2024
Updated review

I have always found Fashionphile to have excellent products and service.

Date of experience: June 14, 2024

Beautiful products and excellent service
November 17, 2023
Previous review

Beautiful products and excellent service

Date of experience: November 16, 2023
Tennessee
1 review
0 helpful votes
Follow Caitlyn D.
Unfollow Caitlyn D.
Share Review
Report Review

Wonderful experience!
June 24, 2024

Great options! Fair prices. Love how quickly it shipped and the packaging. I fully trust this site now.

Date of experience: June 13, 2024
California
1 review
0 helpful votes
Follow Christina K.
Unfollow Christina K.
Share Review
Report Review

Delivery
June 24, 2024

It would be great if I did have an option to change the delivery to the local UPS store. I missed the delivery because I couldn't change it to the local UPS store. I had to call Fashionphile to help me to change the option so that the package can be held at the UPS center. I drove to the first UPS location to pick up my package, but the staff said the package has routed to another location. Therefore, I had to go to second UPS location for the package. It took me almost two hours to finally got my package.

Date of experience: June 13, 2024
Wisconsin
1 review
0 helpful votes
Follow New B.
Unfollow New B.
Share Review
Report Review

Baggy Pm
June 24, 2024

Fast and easy. Bag was in perfect condition. Will be buying again.

Date of experience: June 13, 2024
Texas
1 review
0 helpful votes
Follow chrissa V.
Unfollow chrissa V.
Share Review
Report Review

Happy to have a new LV keep all
June 24, 2024
Updated review

Bag as described. Happy with the purchase. This is my third or fourth LV purchase from fashionfile and I'm very happy with quality.

Date of experience: June 13, 2024

Big selection easy checkout
April 29, 2024
Previous review

Big selection easy checkout

Date of experience: April 19, 2024
New Jersey
1 review
0 helpful votes
Follow Nicole V.
Unfollow Nicole V.
Share Review
Report Review

BEUTIFUL Condition, great price
June 24, 2024

I am so happy to have found this company, I was looking for a Used high end item that is no longer sold in the current market, and this was the best price, with Authenticity and UPS tracked shipment- I will definitely recommend to others.

Date of experience: June 13, 2024
Arizona
2 reviews
0 helpful votes
Follow Sheila G.
Unfollow Sheila G.
Share Review
Report Review

The bag was better than described
June 23, 2024

Purchasing was easy and the quality of the bag was better than expected.

Date of experience: June 13, 2024
California
1 review
0 helpful votes
Follow tracy N.
Unfollow tracy N.
Share Review
Report Review

FASHIONPHILE fan
June 23, 2024
Updated review

Excellent. I am a huge fan of Fashionphile. It's my go to for locating pieces I missed on the retail market.

Date of experience: June 13, 2024

I am a huge fan of Fashionphile
June 23, 2024
Previous review

I am a huge fan of Fashionphile. Customer Service and the ordering process is easy to use.

Date of experience: June 13, 2024
Tennessee
1 review
0 helpful votes
Follow Raie C.
Unfollow Raie C.
Share Review
Report Review

It was such a pleasure to shop and find an item I've been wanting on FASHIONPHILE. I enjoyed my shopping experience and the ease of browsing items on the site.
I'm beyond pleased with the email communication upon making my purchase and the delivery of my item.
I look forwards to making more purchases through FASHIONPHILE in the near future.

Date of experience: June 13, 2024
Louisiana
1 review
0 helpful votes
Follow Noell S.
Unfollow Noell S.
Share Review
Report Review

Great Buy!
June 23, 2024

I was a little hesitant to receive my order, but it was exactly as pictured. The shipping was super fast. I received my order within 2-3 days. I kept these shoes in my cart for a few weeks before I decided why not. I could not be happier with my purchase!

Date of experience: June 13, 2024
Pennsylvania
1 review
0 helpful votes
Follow New N.
Unfollow New N.
Share Review
Report Review

Great!
June 23, 2024

Very professional and my bag came in excellent shape like it was advertised!

Date of experience: June 13, 2024
Texas
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

Men's wallets
June 23, 2024

Great quality, very simple and convenient online process.

Date of experience: June 13, 2024
Virginia
1 review
0 helpful votes
Follow Ashley S.
Unfollow Ashley S.
Share Review
Report Review

Beautiful bag at a great price
June 23, 2024

I bought a bag that needed to be paid off in segments. I really like that Fashionphile offers that flexibility.
Also the bag was an amazing price.

Date of experience: June 13, 2024