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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Item arrived as described (excellent) & quickly. Delivered with signature confirmation which I appreciate; there are other sites that will send your $3k items without signature confirmation.
When I opened the box, the necklace was tangled up in many knots. I eventually was able to untangled the necklace. In the future, please ensure that necklaces arrive without the customer having to untangle the chain.
Beautiful bag even better condition than I was expecting. Purchasing another bag next month.
Everything was just as described and advertised. Thank you!
Easy purchase, shipped quickly. Would buy from again. Bag came mostly as described.
The transaction went great. The only thing I would say is that shipping takes quite awhile once payment is made.
I am so happy that the bag arrived promptly and in great condition!
I live in Australia and I got my agenda days after ordering, very efficient and trustworthy
I purchased my first bag at FASHIONPHILE and paid for 2 day shipping. Monday the bag went out and tracking # was provided. Tracking said it would arrive on Wednesday. Didn't arrive and got an email with a new tracking # and didn't arrive until Saturday. When the bag arrived, the smell of cigarette smoke was strong. Disappointed.
So far I have purchased five items from Fashionphile and I am always impressed with the quality of each item. The description of each item is precise and although they are pre-loved items, their appearance is too notch. I work very closely with Ty from the New York location and thanks to him, I have been extremely satisfied with each item. He is my go to person and I love that I can obtain more information from Ty about any item I like before purchasing. I highly recommend purchasing from Fashionphile! So far my best shopping experience ever!
It came very fast and well packed but the item is not in a useable condition. Unfortunately, I have to return it. There is a little piece missing from the lock. Sad
Quick shipping as pictured in description very happy with the price and purchase
Things are always so easy, and the product received has been on point.
I received the bag yesterday.
There is a small stain in the front of it. You didn't mention it in the order description.
The bag is as new with the exception of an odor, perfume I assume, which will dissipate over time I would hope.
I purchased a Chanel bag (I always use the reserve option) the bag is in excellent condition as described, but the color description of the bag is inaccurate. The bag was described and appeared to be black, Once received I would say this bag is a dark grey. I won't send the bag back because It would cost me $500 (for using reserve) and I don't want to risk being lost in transit.
I purchased my first chanel bag from fashionphile and it is gorgeous, my order shipped the next day and received my order in two days. The condition was rated as excellent and it is perfect.
Merchandise is great. Easy shopping. Neighbor used—I tried. Will use again.
I will never order from fashionphile again. The hermes bracelet i purchased did not come with the tool to open it. No one has a small enough flat head screw driver laying around their house. I wasn't able to open the bracelet and try it on. I've wanted to purchase this bracelet for a year, finally got the chance to and i had to return it. If it was described in the description that it didn't come with one that would have been fine and expected to not have it when receiving my package but it wasn't. Very disappointed.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

