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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Louisiana
1 review
0 helpful votes
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Perfection
July 6, 2024

Item arrived as described (excellent) & quickly. Delivered with signature confirmation which I appreciate; there are other sites that will send your $3k items without signature confirmation.

Date of experience: June 26, 2024
Georgia
1 review
0 helpful votes
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Tiffany necklace in knots
July 6, 2024

When I opened the box, the necklace was tangled up in many knots. I eventually was able to untangled the necklace. In the future, please ensure that necklaces arrive without the customer having to untangle the chain.

Date of experience: June 26, 2024
Delaware
1 review
0 helpful votes
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Chanel jumbo Xl
July 6, 2024

Beautiful bag even better condition than I was expecting. Purchasing another bag next month.

Date of experience: June 26, 2024
North Carolina
1 review
0 helpful votes
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Awesome experience!
July 6, 2024
Updated review

Everything was just as described and advertised. Thank you!

Date of experience: June 26, 2024

Love the site
November 19, 2022
Previous review

Love the site. Thank you!

Date of experience: November 19, 2022
Tennessee
1 review
0 helpful votes
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Awesome!
July 6, 2024

Ordered adorable wallet in "great" condition and it arrived looking literally perfect! I love it.

Date of experience: June 26, 2024
South Carolina
2 reviews
1 helpful vote
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Great servie
July 6, 2024

Easy purchase, shipped quickly. Would buy from again. Bag came mostly as described.

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
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Good transaction
July 6, 2024
Updated review

The transaction went great. The only thing I would say is that shipping takes quite awhile once payment is made.

Date of experience: June 26, 2024

I love Fashionphile!
March 29, 2022
Previous review

I love Fashionphile!

Date of experience: March 29, 2022
Germany
1 review
0 helpful votes
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Perfect
July 6, 2024

Recommended, great product, Price was fair, fast Shipping, item as described 😍

Date of experience: June 26, 2024
Georgia
1 review
0 helpful votes
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Fast Delivery and Great Quality
July 6, 2024

I am so happy that the bag arrived promptly and in great condition!

Date of experience: June 26, 2024
Australia
1 review
0 helpful votes
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Very fast shipping
July 6, 2024

I live in Australia and I got my agenda days after ordering, very efficient and trustworthy

Date of experience: June 26, 2024
Alabama
1 review
0 helpful votes
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I purchased my first bag at FASHIONPHILE and paid for 2 day shipping. Monday the bag went out and tracking # was provided. Tracking said it would arrive on Wednesday. Didn't arrive and got an email with a new tracking # and didn't arrive until Saturday. When the bag arrived, the smell of cigarette smoke was strong. Disappointed.

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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Quality Items
July 6, 2024

So far I have purchased five items from Fashionphile and I am always impressed with the quality of each item. The description of each item is precise and although they are pre-loved items, their appearance is too notch. I work very closely with Ty from the New York location and thanks to him, I have been extremely satisfied with each item. He is my go to person and I love that I can obtain more information from Ty about any item I like before purchasing. I highly recommend purchasing from Fashionphile! So far my best shopping experience ever!

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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Ended up returning the item
July 6, 2024

It came very fast and well packed but the item is not in a useable condition. Unfortunately, I have to return it. There is a little piece missing from the lock. Sad

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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Great purchase
July 5, 2024

Quick shipping as pictured in description very happy with the price and purchase

Date of experience: June 25, 2024
Maryland
3 reviews
0 helpful votes
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FASHIONPHILE is AWESOME!
July 5, 2024
Updated review

Things are always so easy, and the product received has been on point.

Date of experience: June 25, 2024

Awesome..
March 22, 2024
Previous review

Awesome. Thank you!

Date of experience: March 12, 2024
Florida
1 review
0 helpful votes
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I received the bag yesterday.
There is a small stain in the front of it. You didn't mention it in the order description.

Date of experience: June 25, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great condition!
July 4, 2024

The bag is as new with the exception of an odor, perfume I assume, which will dissipate over time I would hope.

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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Good but not great!
July 3, 2024
Updated review

I purchased a Chanel bag (I always use the reserve option) the bag is in excellent condition as described, but the color description of the bag is inaccurate. The bag was described and appeared to be black, Once received I would say this bag is a dark grey. I won't send the bag back because It would cost me $500 (for using reserve) and I don't want to risk being lost in transit.

Date of experience: June 23, 2024

Even better in person!
April 23, 2024
Previous review

I purchased my first chanel bag from fashionphile and it is gorgeous, my order shipped the next day and received my order in two days. The condition was rated as excellent and it is perfect.

Date of experience: April 13, 2024
Florida
1 review
0 helpful votes
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As advertised!
July 3, 2024

Merchandise is great. Easy shopping. Neighbor used—I tried. Will use again.

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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Missing tool
July 3, 2024

I will never order from fashionphile again. The hermes bracelet i purchased did not come with the tool to open it. No one has a small enough flat head screw driver laying around their house. I wasn't able to open the bracelet and try it on. I've wanted to purchase this bracelet for a year, finally got the chance to and i had to return it. If it was described in the description that it didn't come with one that would have been fine and expected to not have it when receiving my package but it wasn't. Very disappointed.

Date of experience: June 23, 2024