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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bag is beautiful although it did have stains on the strap not disclosed in the listing. I did call fashionphile and was told someone would reach out. I never received a call or email.
Great bag love the price. Don't know what else to say so I will just repeat great bag and great price.
Just wish you had a buyers points system for those who buy from you a lot like I do.
Very quick service and trustworthy business! Transaction was smooth and effortless!
Shipping was super fast, and it was exactly as described. The email said I'd have to sign for delivery, but I wasn't home and it was delivered without signature. I was fine with that, but wanted to put it out there.
Product was as described or better condition. My only complaint was how long it took for shipping
Excellent experience the bag is more than I expected. Very satisfied.
Charging of the Return fee is ridiculous, Charging of the Return fee is ridiculous, Charging of the Return fee is ridiculous
The bag is as described, and I had a good deal! It is always a pleasure to shop at Fashionphile
The item matches the pictures, and the description on the website.
Came fast, look just as the picture, can't wait to wear. I love it
The order was fulfilled and shipped immediately. I ordered on Friday and it was delivered on Tuesday. Very fast and beautifully wrapped. I did have a small heart attack when I didn't see the authentication tag, but I found it in the bottom of the Chanel box.
Honest retailer with quality second-hand products. I was able to nab my dream bag for about half of the original retail price. Fashionphile was upfront about the (minor) damage on the bag and I received a beautiful piece in very good condition. No surprises, good price, and authentic.
Very prompt and reliable service
Quality goods and wonderful brands
With a wide selection
My experience with Fashionphile was great. I would highly recommend anyone to shop with them.
Item was in great shape and just as expected. I'll buy from FashionPhile again!
I was pleasantry surprised how cute and stylish this sun visor is and that it gives great protection from the UV rays. It's light around my head and the band is strong and adjustable to fit my head perfectly. I get many compliments on the color.
I have been shopping for a Louis Vuitton bag for 2 years. I didn't want a large one and I wanted one that was barely used. I found it here! Cannot wait to take it out!
I've purchased 2 petite GST Chanel bags and thought this was the same…. It is not it is larger but that's my bad for not recognizing or reading carefully enough the dimensions. I did not know Chanel ever even made a larger taller GST…
Bag has lost its shape and is distorted. The description of condition did not state this. Very disappointing. I am not paying return shipping. Someone needs to contact me to resolve this.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

