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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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This bag is gorgeous and looks brand new! I was hesitant at first with it saying "shows wear", but I'm so happy I bought it! Hardly any noticeable wear on it. It's a WIN!
Overall a good experience, but my order was delayed and my 15 day return was started before the item was even received, cutting my timeline down to barely 11 days (item delivered around 8pm).
Items in excellent condition, as described. Priced fairly.
I normally sell with Fashionfile. They are upfront and honest. This is my first purchase and I've been looking for this bag! I am super excited!
My first order got cancelled due to "billing info discrepancies" without anyone reaching out to me. Then I placed the order again trying to get a hold of someone from the loss prevention team but the call got to voicemail every time. I did leave a VM and even sent an email but again no call back or response on the email. The next thing I received was an email saying that my order was shipped. Regardless of result, I think better response/communication would've made my shopping experience a bit more enjoyable.
I have been buying and selling with FASHIONPHILE for 7-8 years now since about 2017-2018. Their items always arrive exactly as described and shown in their many listed photos. On the few occasions I had to call their customer service team, they were always super friendly
And super helpful. Selling to them is like a dream. No hassles and super quick shipping now that they have a NY location which is right over the bridge from me. I trust them whole heartedly as far as knowing my purchases are for sure authentic.
Been purchasing my handbags from here for years, and I wouldn't stop because I enjoy the customer service and shipment speediness.
I have found fashionphille to be highly reputable and have confidence. I love the layaway plan and online ease.
Terrible experience as the condition was not as described and now you pay for returns which is ridiculous when if this was described accurately I wouldn't have to do!
I really love FASHIONPHILE and I have been browsing the site for years. Once in a while something will come across my page and I have to buy. For the most part, I've loved each of my purchases and had a great experience! There's only been one time where I decided to return it due to condition not matching my expectations. I love that they have such a painless process and want you to be happy it.
I've purchase 3 bags so far, and never disappointed. What a awesome site to order from.
It was a wonderful experience shopping with Fashionphile.
I ordered a size 34 Gucci belt and it was very small, about 6 inches smaller than what I expected.
It did not show the biggest damage and glaw of the purse that would've made me decide on something else
Mitchell at the San Diego store was so helpful in helping me make a decision regarding a Chanel handbag. I was looking at a few white bags, he brought each one to his desk, took additional photos and texted them to me. He really listened to what I wanted and helped me find the perfect bag. This is the third bag that I have purchased from Fashionphile and have been pleased with each one
Taj got the bag for me a went over the condition with me, very helpful
The earrings are beautiful and as described. Super fast shipping. Love it!
My sales associate Danny was instrumental in my decision to purchase the Hermes Kelly bag. He was extremely knowledgeable and patient.
I look forward to working with him on my next purchase
I love purchasing as well as selling through Fashionphile. Quick shipping and everything is packed for a great experience on receipt. Pictures allow you to zoom in and verify the quality or issues with a bag
Love shopping at Fashionphile! They have many options at a price and I have the ability to do layaway for free!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

