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FASHIONPHILE

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,317 reviews

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California
1 review
0 helpful votes
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LV Duffle
April 30, 2026

Very Good …. The transaction and product are great

Date of experience: April 19, 2026
Maryland
2 reviews
0 helpful votes
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Beautiful Pouch
April 30, 2026

Item arrived exactly as described. Excellent condition. The packaging was so cute. I will def be ordering again.

Date of experience: April 19, 2026
1 review
0 helpful votes
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My Hermes Picotin order
April 30, 2026

I placed an order for the Hermes Picotin which was rated excellent with everything included… box, dust bag, lock and keys. I received a date of delivery but unfortunately I wouldn't be home to receive the package so UPS held it. I picked up the order a few days later, signed for the package and took it home. The box was carefully enclosed in another box which had tamper proof tape. When I opened everything, I found a beautiful, lovely bag! And the fashionphile packaging was sweet!
I got exactly what I was hoping and expecting to get. Thank you fashionphile.

Date of experience: April 8, 2026
1 review
0 helpful votes
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I mean I love the bag but…
April 29, 2026

Great! Came quick once ordered. The only thing I wish was better were the pictures. There were some details I wish they had listed about the bag. I noticed things later (of course after I took the tag off because I was so excited) that they failed to mention. Now I can't return it if I wanted to. I contacted customer service but they still have not gotten back to me with a resolution. This was my first purchase from FASHIONPHILE.

Date of experience: April 19, 2026
1 review
0 helpful votes
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Perfect
April 29, 2026

I received my Marc Jacobs Small Tote and I'm very happy with my purchase! The bag arrived in perfect condition, with no defects at all. Shipping was on time, and everything was packaged nicely. The dust bag and all documents were included. Thank you for the great service!

Date of experience: April 19, 2026
1 review
0 helpful votes
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Disappointed
April 29, 2026
Updated review

I love Fashionphile have made several purchases over the years.
This purchase was so disappointing.
The bag was so nothing looked like a bag form Uniqlo with a name sewed upon it
Color looked so good on line so nothing in person.
But Fashionphile allowed me to return it and that is why I will always look here first.

Date of experience: April 18, 2026

My Favorite place to browse
September 19, 2025
Previous review

My Favorite place to browse

Date of experience: September 8, 2025
1 review
0 helpful votes
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Exactly what I wanted
April 29, 2026

I browsed for a speedy 25 on fashionphile and finally chose the one I felt was perfect for me and in great condition.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Great!
April 28, 2026

Always a pleasure shopping with this website. The quality of the item is as described, if not better. I will continue to be a returning customer, thank you.

Date of experience: April 18, 2026
1 review
0 helpful votes
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My favorite place to shop
April 28, 2026

I've been a customer for years, never disappointed and always love my purchases.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Good quality and timely shipping
April 28, 2026

The item I received was in excellent condition and arrived promptly. Although I wish the Givenchy bag had come with the silver padlock accessory, it's not a major issue. I still love the item.

Date of experience: April 18, 2026
Illinois
1 review
0 helpful votes
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Loved my two new wallets, Gucci and LV. The quality was outstanding, and the shipping was fast. I will shop and potentially sell here again.

Date of experience: April 17, 2026
1 review
0 helpful votes
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Amazing Balenciaga bag
April 27, 2026

I'm truly obsessed with my new Balenciaga city bag! I felt really secure with FASHIONPHILE and it was delivered in literally 48 hours from the time I purchased.

Date of experience: April 17, 2026
1 review
0 helpful votes
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I absolutely love my bag. I worked hard for it, and the condition is top-tier—the packaging was beautiful as well. My only issue was the shipping. If I'm spending hundreds or even over $1,000 on a bag, I don't think I should have to pay for shipping—especially when it's the slowest option available. At that price point, I believe shipping should not only be free but also expedited, as that's the standard many major retailers provide.

Overall, I think Fashionphile is a great company, but their shipping options could definitely be improved. Offering free and faster shipping for higher-value purchases would really elevate the customer experience.

Date of experience: April 17, 2026
New York
1 review
0 helpful votes
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Nice product
April 27, 2026

The product match the conditions that indicated, I returned it because the bag is too small, otherwise it was a really beautiful bag, I like it very much. I'll continue shopping at Fashionphile.

Date of experience: April 16, 2026
1 review
0 helpful votes
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Overall okay. The condition of the bag is good but there are some small details such as paint chip off on the bag strap is not disclosed.

Date of experience: April 16, 2026
Texas
1 review
0 helpful votes
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Love Fashionophile!
April 26, 2026

My shopping experience has been wonderful - from the selection, prices, payment options and shipping. Will continue to purchase

Date of experience: April 16, 2026
1 review
0 helpful votes
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Pink Chanel
April 26, 2026

I absolutely LOVE my bag. The description was very accurate. Also makes me feel good that I used a special discount code. Will buy again!

Date of experience: April 16, 2026
1 review
0 helpful votes
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Customer Dissatisfaction
April 25, 2026

My experience until recently has been fantastic including the last purchase. However, now I am totally displeased
With the new process. I have never purchased your merchandises until I talk with the personal shoppers. I have expressed my dissatisfaction with not being able to talk to the personal shoppers. No one now never calls me back. I will not be purchasing any more merchandise unless or until I can talk to someone and get direct feedback regarding the product. I have been a regular shoppers for years but at this time, I am totally frustrated and dissatisfied. I am a senior citizen and perhaps need more assistance than others.Thank you for allowing me to give my honest feedback.
Until now, I have never criticized Fashionphile on any of their policies or processes.

Date of experience: April 14, 2026
1 review
0 helpful votes
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It's always a pleasure to receive my purchases from Fashionphile. I've found the descriptions usually don't do justice to the bags I've received. Everything is packed well and shipped quickly. I'm a repeat customer!

Date of experience: April 14, 2026
Pennsylvania
1 review
0 helpful votes
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Always a great selection
April 24, 2026

Always a great selection I go to this site for Louis Vuitton items and my most recent purchase was a Louis Vuitton wallet however I was not happy that I did not receive an an authenticity certificate like I did when I bought a purse

Date of experience: April 14, 2026