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FASHIONPHILE

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,327 reviews

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Arizona
1 review
0 helpful votes
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Always Pleased with Fashionphile
April 18, 2026

I am always pleased with my purchases at Fashionphile as they have very high quality standards!

Date of experience: April 8, 2026
Michigan
1 review
0 helpful votes
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App is easy to use, well curated, has all the information you'd need to know to make informed purchase, details are accurate. Was pleased with the quality of the item. I'd say they are pretty strict in how they rate items and things that they consider as "shows wear" are likely still in excellent overall quality for most buyers. Bag is beautiful and exactly what I was hoping for. 10/10.

Date of experience: April 8, 2026
Kansas
1 review
0 helpful votes
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Easy purchase and good quality!
April 18, 2026

Loved my purse soooo much! It was exactly as described when I received it, even better than described! My only complaint (not the fault of Fashionphile) is that the magnetic closure on one side of the purse fell out of the slot and will have to be professionally fixed. Other than that, super great experience. I will purchase from them again!

Date of experience: April 8, 2026
1 review
0 helpful votes
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Love my Hermes Herbag 20
April 18, 2026

The package came quick with 2 day shipping and the bag was in better condition than pictured online.

Date of experience: April 8, 2026
1 review
0 helpful votes
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Louis Vuitton handbag purchase
April 18, 2026

I recently sold fashionphile a Louis Vuitton handbag that I rarely used. I then used the money they gave me for the bag to purchase another Louis Vuitton handbag I have been wanting for a very long time. The bag is beautiful and looks practically brand new. The process was super easy and seamless and I'm extremely happy with how everything went. I would 100% sell and buy from this business again. Thank you!

Date of experience: April 8, 2026
Ohio
1 review
0 helpful votes
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I ordered a bag. I had questions that I couldn't get answered. I had to wait repeatedly in the chat that no one was coming back to me about. I had rude and disrespectful people in the chat with me when I was trying to find out was a serial number I had people lie to me continuously and tell me that they'd get back to me within two hours. Never got a single email. The purse is great, but next time go somewhere else.

Date of experience: April 8, 2026
California
1 review
0 helpful votes
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Recommend
April 18, 2026

I spent a lot of time searching for Louis Vuitton and would recommend Fashionphile.
I live in San Francisco and was lucky enough to have the store.in my area that I could go to.
Very helpful and friendly and I love the two bags that I purchased.

Date of experience: April 8, 2026
North Carolina
1 review
0 helpful votes
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LV crossbody
April 18, 2026

Absolutely wonderful. This was a limited edition item, no longer available on the LV website. As soon as I saw it - I jumped to purchase! It arrived - pristine condition. I'm absolutely in love with this bag as it's one of the few (if not only) crossbody they sell/have sold with silver instead of gold.

Date of experience: April 8, 2026
1 review
0 helpful votes
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Always a pleasant experience
April 18, 2026

The shipping is very prompt, and the packaging is fantastic. My only recommendation would be that they indicate when their handbags have fragrance odors. Not a fan of other people's fragrance on my handbags, and then I have to pay to return the bag. Otherwise, this is the best place to buy. Return policy is fair, refunds are prompt. Love it!

Date of experience: April 8, 2026
California
1 review
0 helpful votes
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Great Pricing, Fast Delivery
April 18, 2026

The two places I trust when I purchase high-end, secondhand accessories, bags, etc., are The Real Real and Fashionphile. I never worry about authenticity because of their guarantee. Also they were partnered with Neiman Marcus which is a trusted name in retail.

Date of experience: April 8, 2026
1 review
0 helpful votes
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Cancelled my original order
April 18, 2026

You cancelled my original order and I o ly received a $50 credit, which didn't help much when I had to repurchase. Seems we should get a bigger credit for a mess up like that.

Date of experience: February 16, 2026
1 review
0 helpful votes
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Great Value for Luxury Pieces
April 18, 2026

I had a really positive experience with Fashionphile. I chose them because of their competitive pricing on luxury items, and they did not disappoint. The purchasing process was smooth, and the item arrived as described. I appreciate the level of transparency and the overall ease of the transaction. I would definitely consider shopping with them again.

Date of experience: April 8, 2026
Michigan
1 review
0 helpful votes
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From gently used to brand new!
April 18, 2026

I honestly was hesitant because I wasn't sure how this was going to work. I was apprehensive about the merchandise if was good condition, if I was being scammed or anything. However, I am pleased to say that the delivery was safe and secure. The payments were easy to make and the whole process was I'm looking forward to doing business with this company again.

Date of experience: April 8, 2026
Colorado
1 review
0 helpful votes
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I recently received my order, but unfortunately the Fashionphile dust bag was not included with the item. I was expecting it to come with the purchase, as it is normally part of the packaging.

Date of experience: April 7, 2026
1 review
0 helpful votes
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I ordered a pair of Gucci shoes that I've owned almost 10 years but—it so no longer for sale. I was lucky to find that pair and it was in amazing condition. Best shopping choice and options ever!

Date of experience: March 6, 2026
Texas
1 review
0 helpful votes
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Absolutely love Fashionphile!
April 17, 2026

I picked a Gucci necklace as a gift for my mom and it was perfect! It arrived in the original package, had fast shipping and the product looked brand me

Date of experience: March 16, 2026
1 review
0 helpful votes
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Superb Quality
April 17, 2026

Fashionphile.com is an OUTSTANDING designer consignment retailer. I have been purchasing from here since 2015 and I'm always impressed with the quality of the items as well as the customer service. This time I purchased Loewe mules that I fell in love with on the site, but my feet wouldn't cooperate. I still love this retailer and will shop and shop again.

Date of experience: April 7, 2026
District of Columbia
1 review
0 helpful votes
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Always Gorgeous & Fast
April 17, 2026

Love Fashionphile. Dependable description and condition ratings. Shipping is always fast and delivery /packaging matches luxury purchase. Always a good decision!

Date of experience: April 7, 2026
Texas
1 review
0 helpful votes
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Top Quality and Seamless Purchase
April 17, 2026

Love my LV. Literally brand new condition and she got to me even faster than the website stated. I'll definitely be a return customer.

Date of experience: April 7, 2026
1 review
0 helpful votes
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Gorgeous shoes!
April 17, 2026

The shoes came beautifully packaged. The outside of the package had confetti and was nicely arranged. The shoes had bubble wrap in between to keep them from getting damaged. The shoes themselves were gorgeous and exactly as described. I can't wait to wear them for job interviews.

Date of experience: March 17, 2026