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FASHIONPHILE

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,327 reviews

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Florida
1 review
0 helpful votes
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Perfect
August 9, 2024
Updated review

Received the order fast, and the "excellent" rating they gave my bag was spot on!

Date of experience: July 30, 2024

LOVED the helper who grabbed two bags and physically...
May 13, 2021
Previous review

LOVED the helper who grabbed two bags and physically compared them for me! Priceless!

Date of experience: May 13, 2021
Ohio
1 review
0 helpful votes
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Returned
August 9, 2024

Unfortunately the color wasn't as expected. In addition Fashionphile has always done free returns sad to see its $14.99 now.

Date of experience: July 30, 2024
Illinois
1 review
0 helpful votes
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Looks Like New
August 9, 2024

The item I purchased looks as though it has never been used. They noted very minor marks but I can't find them. I had a question and it was answered quickly by the person at the location where the product actually is. My item came quickly, I think in two days, so that was a nice surprise. I do wish there were better pictures, especially ones that show any damage or wear they have described. It might make me buy something that is rated "Good" or "Very Good" rather than only "Excellent".

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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Online order
August 9, 2024

Bad delivery by ups. They went to the wring address so frustrating as i spent a day at home waiting for delivery

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
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Beautiful bracelet
August 8, 2024

Very quick and easy. Described exactly what I was looking for.

Date of experience: July 29, 2024
Illinois
1 review
0 helpful votes
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Fast Shipping and exact order
August 8, 2024

Shipping was fast and I didn't have any problems receiving my order. My order looked exactly like it was pictured. I will be shopping with fashionphile again. Thanks again and really appreciate my order being on time.

Date of experience: July 29, 2024
Utah
1 review
0 helpful votes
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Always pleased!
August 8, 2024
Updated review

I my package came fast and packaged nicely. The bag was much better in person!

Date of experience: July 28, 2024

Always authentic and professional!
March 2, 2024
Previous review

Fashionphile is always professional. They have the best customer service!

Date of experience: March 2, 2024
New York
1 review
0 helpful votes
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Quality of product was exactly as advertised. Fast shipping and easy to use website

Date of experience: July 28, 2024
Kansas
1 review
0 helpful votes
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No paperwork with the order.
August 8, 2024
Updated review

Always find what I am looking for! True, but usually there is paperwork and better packaging. This time around packaging did suck and no paperwork. Fashionphile is slipping. Ugh

Date of experience: July 28, 2024

I love Fashionphile
March 4, 2023
Previous review

I love Fashionphile. I have purchased several items from them over the years. Fabulous bags and jewelry!

Date of experience: March 4, 2023
Minnesota
1 review
0 helpful votes
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The products as is described.
August 7, 2024

Quick delivery. The package is well packed.excellent customer service.

Date of experience: July 28, 2024
Texas
1 review
0 helpful votes
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Perfect!
August 7, 2024

The order process is very easy. This is the second product that I have ordered from Fashionphile and both items came as described on the site. I specifically LOVE my second order! I have another one coming, and will probably order more from Fashionphile! 😊

Date of experience: July 28, 2024
Texas
1 review
0 helpful votes
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Very Satisfied
August 7, 2024

Easy shopping experience and very accurate description of items. I am very pleased with the 2 purchases I have made.

Date of experience: July 27, 2024
California
1 review
0 helpful votes
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I love my bag. I'm very satisfied.
August 7, 2024

So far the bag looks like it's in excellent condition. I hope the measurements are accurate. I had an issue with that before. Thank you

Date of experience: July 27, 2024
North Carolina
1 review
0 helpful votes
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Sunglasses
August 7, 2024
Updated review

Very beautiful sunglasses. I in love with it.
I love fashionphile.

Date of experience: July 27, 2024

Very nice purchase!
May 8, 2024
Previous review

Very nice purchase!

Date of experience: April 28, 2024
Texas
1 review
0 helpful votes
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Excellent experience
August 7, 2024
Updated review

This is my 3rd purchase from Fashionphile. And it's been an excellent experience everytime. Their products are exactly how it's described on the site. Their product variations are next to none. I love it! Highly recommended.

Date of experience: July 27, 2024

Great experience!
September 16, 2023
Previous review

Great experience!

Date of experience: September 16, 2023
Michigan
1 review
0 helpful votes
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Love Fashionphile. Best selection. Great customer service with the nicest people. My go to now for luxury fashion.

Date of experience: July 27, 2024
Maryland
1 review
0 helpful votes
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Easy shopping and fast shipping
August 7, 2024

Fashionphile is my favorite website to shop for pre loved luxury items. Prices and selections are great

Date of experience: July 27, 2024
Texas
1 review
0 helpful votes
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Excellent
August 6, 2024

Delivery was great. The purse looks looks beautiful. I'm pleased.

Date of experience: July 27, 2024
New York
1 review
0 helpful votes
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The description of the condition of the bag wasn't fully accurate. The pockets are stretched out, which wasn't in the description. Also, on the inside pocket, there is a huge area where the burgundy color wore off. I didn't see a picture of that. Nevertheless, it is a nice bag and for a Chanel bag, I got it at a great price. Also, for a 2008 bag, it is in a great condition.

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
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Product description inaccurate
August 6, 2024

The product description of sunglasses said polarized, but the sunglasses are not polarized.

Date of experience: July 27, 2024