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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Received the order fast, and the "excellent" rating they gave my bag was spot on!
LOVED the helper who grabbed two bags and physically compared them for me! Priceless!
The item I purchased looks as though it has never been used. They noted very minor marks but I can't find them. I had a question and it was answered quickly by the person at the location where the product actually is. My item came quickly, I think in two days, so that was a nice surprise. I do wish there were better pictures, especially ones that show any damage or wear they have described. It might make me buy something that is rated "Good" or "Very Good" rather than only "Excellent".
Bad delivery by ups. They went to the wring address so frustrating as i spent a day at home waiting for delivery
Shipping was fast and I didn't have any problems receiving my order. My order looked exactly like it was pictured. I will be shopping with fashionphile again. Thanks again and really appreciate my order being on time.
I my package came fast and packaged nicely. The bag was much better in person!
Fashionphile is always professional. They have the best customer service!
Quality of product was exactly as advertised. Fast shipping and easy to use website
Always find what I am looking for! True, but usually there is paperwork and better packaging. This time around packaging did suck and no paperwork. Fashionphile is slipping. Ugh
I love Fashionphile. I have purchased several items from them over the years. Fabulous bags and jewelry!
Quick delivery. The package is well packed.excellent customer service.
The order process is very easy. This is the second product that I have ordered from Fashionphile and both items came as described on the site. I specifically LOVE my second order! I have another one coming, and will probably order more from Fashionphile! 😊
Easy shopping experience and very accurate description of items. I am very pleased with the 2 purchases I have made.
So far the bag looks like it's in excellent condition. I hope the measurements are accurate. I had an issue with that before. Thank you
Very beautiful sunglasses. I in love with it.
I love fashionphile.
This is my 3rd purchase from Fashionphile. And it's been an excellent experience everytime. Their products are exactly how it's described on the site. Their product variations are next to none. I love it! Highly recommended.
Love Fashionphile. Best selection. Great customer service with the nicest people. My go to now for luxury fashion.
Fashionphile is my favorite website to shop for pre loved luxury items. Prices and selections are great
The description of the condition of the bag wasn't fully accurate. The pockets are stretched out, which wasn't in the description. Also, on the inside pocket, there is a huge area where the burgundy color wore off. I didn't see a picture of that. Nevertheless, it is a nice bag and for a Chanel bag, I got it at a great price. Also, for a 2008 bag, it is in a great condition.
The product description of sunglasses said polarized, but the sunglasses are not polarized.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

