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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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I recently received my order, but unfortunately the Fashionphile dust bag was not included with the item. I was expecting it to come with the purchase, as it is normally part of the packaging.
I ordered a pair of Gucci shoes that I've owned almost 10 years but—it so no longer for sale. I was lucky to find that pair and it was in amazing condition. Best shopping choice and options ever!
I picked a Gucci necklace as a gift for my mom and it was perfect! It arrived in the original package, had fast shipping and the product looked brand me
Fashionphile.com is an OUTSTANDING designer consignment retailer. I have been purchasing from here since 2015 and I'm always impressed with the quality of the items as well as the customer service. This time I purchased Loewe mules that I fell in love with on the site, but my feet wouldn't cooperate. I still love this retailer and will shop and shop again.
Love Fashionphile. Dependable description and condition ratings. Shipping is always fast and delivery /packaging matches luxury purchase. Always a good decision!
Love my LV. Literally brand new condition and she got to me even faster than the website stated. I'll definitely be a return customer.
The shoes came beautifully packaged. The outside of the package had confetti and was nicely arranged. The shoes had bubble wrap in between to keep them from getting damaged. The shoes themselves were gorgeous and exactly as described. I can't wait to wear them for job interviews.
It took a bit, but it all worked out in the end. A few months ago, I initially ordered a Saint Laurent belt, but when it arrived it was not the correct size as described on the website. Fashionphile client services were quick to fix the issue, and I worked with Mitch, who was very helpful.
I was able to purchase another belt, thankfully they still had one in my size, and that is the one I am reviewing now. Client services sent photos and answered all my questions to make sure I felt comfortable with my purchase and that I was getting exactly what I wanted.
The belt is immaculate and I absolutely love it! Customer service is always A+ with Fashionphile, which is why I have been buying from them for years. They have definitely received thousands of dollars from me, and they will be getting more. I love pre-loved and vintage designer items.
The description said the handbag was new. And it's not new at all! The stickers are missing off of the gold bottom. Only one in half way on the bag. It appears to have been used. Just in excellent condition. NOT new. So I feel like I've been cheated out of My deposit. I've returned the bag. I'm not sure if I'll be repurchasing with Fashionphile. There should be an exception to policy in this case.
This was my first time shopping from fashionphile. I am happy with the the bag and satisfied with the experience. Bag arrived exactly as pictured in the listing. It was arrived quickly and was shipped and packed well. I would shop here again.
I've been a customer for years and will continue to be one. The shipping is always quick and the items are always are described. I've gotten some great deals.
I purchased a Montaigne BB is Rose Poudre. It was listed as shows wear, it only had a small wear mark on one handle! The bag is so perfect and I am so happy with the purchase of my bag. It is 10 years old and it looks brand new! I will be making my next purchase thru Fashionphile! I ordered on a Saturday and my bag arrived 4 days later! Packaging with great as well.
Ordering my new to me bag was simple. My new bag arrived very quickly and it is absolutely beautiful. It's second hand but you would never know it. I just love my new bag!
Shipped fast. Bag was even better than described. I've happily work it every day and wouldn't hesitate to purchase again. Return policy and descriptions are far better than other resale websites I've used.
My experience is usually amazing however my last order I have 2 issues with. First the strap on handbag is not adjustable and second there was no communication on shipping. I had to dig that info up myself. This is the first time this has happened, I was super surprised.
I like to shop here because they review the bags and they have an honest description of the bags. What they say is what the bag is when you receive it and that's very important when you're buying a second handbag.
The bags condition are stated accurately, you know exactly the state the bag is in, no miss interpretation, so that's why I chose to shop here
My bag arrived about a week after ordering. It was in great condition, came with a dust bag, pouch, and authentication. I love it! Would shop again
I can always count on you all to provide exactly what is shown. I appreciate the dedication to providing the intricacies of the item
The layaway process was perfect and my item shipped quickly upon final payment. Exactly what I was looking for and needed. Even came with a dust bag.
From the packaging to the purse so nice I loved it. I have been to Paris and purchased a bag. I thought this bag I bought from you Exceptional! Thank- You Charlotte Spiece
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

