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FASHIONPHILE

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,327 reviews

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Colorado
1 review
0 helpful votes
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I recently received my order, but unfortunately the Fashionphile dust bag was not included with the item. I was expecting it to come with the purchase, as it is normally part of the packaging.

Date of experience: April 7, 2026
1 review
0 helpful votes
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I ordered a pair of Gucci shoes that I've owned almost 10 years but—it so no longer for sale. I was lucky to find that pair and it was in amazing condition. Best shopping choice and options ever!

Date of experience: March 6, 2026
Texas
1 review
0 helpful votes
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Absolutely love Fashionphile!
April 17, 2026

I picked a Gucci necklace as a gift for my mom and it was perfect! It arrived in the original package, had fast shipping and the product looked brand me

Date of experience: March 16, 2026
1 review
0 helpful votes
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Superb Quality
April 17, 2026

Fashionphile.com is an OUTSTANDING designer consignment retailer. I have been purchasing from here since 2015 and I'm always impressed with the quality of the items as well as the customer service. This time I purchased Loewe mules that I fell in love with on the site, but my feet wouldn't cooperate. I still love this retailer and will shop and shop again.

Date of experience: April 7, 2026
District of Columbia
1 review
0 helpful votes
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Always Gorgeous & Fast
April 17, 2026

Love Fashionphile. Dependable description and condition ratings. Shipping is always fast and delivery /packaging matches luxury purchase. Always a good decision!

Date of experience: April 7, 2026
Texas
1 review
0 helpful votes
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Top Quality and Seamless Purchase
April 17, 2026

Love my LV. Literally brand new condition and she got to me even faster than the website stated. I'll definitely be a return customer.

Date of experience: April 7, 2026
1 review
0 helpful votes
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Gorgeous shoes!
April 17, 2026

The shoes came beautifully packaged. The outside of the package had confetti and was nicely arranged. The shoes had bubble wrap in between to keep them from getting damaged. The shoes themselves were gorgeous and exactly as described. I can't wait to wear them for job interviews.

Date of experience: March 17, 2026
1 review
0 helpful votes
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Great belt
April 17, 2026

It took a bit, but it all worked out in the end. A few months ago, I initially ordered a Saint Laurent belt, but when it arrived it was not the correct size as described on the website. Fashionphile client services were quick to fix the issue, and I worked with Mitch, who was very helpful.

I was able to purchase another belt, thankfully they still had one in my size, and that is the one I am reviewing now. Client services sent photos and answered all my questions to make sure I felt comfortable with my purchase and that I was getting exactly what I wanted.

The belt is immaculate and I absolutely love it! Customer service is always A+ with Fashionphile, which is why I have been buying from them for years. They have definitely received thousands of dollars from me, and they will be getting more. I love pre-loved and vintage designer items.

Date of experience: March 31, 2026
1 review
0 helpful votes
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Quality used to be fair…
April 17, 2026

The description said the handbag was new. And it's not new at all! The stickers are missing off of the gold bottom. Only one in half way on the bag. It appears to have been used. Just in excellent condition. NOT new. So I feel like I've been cheated out of My deposit. I've returned the bag. I'm not sure if I'll be repurchasing with Fashionphile. There should be an exception to policy in this case.

Date of experience: April 6, 2026
California
1 review
0 helpful votes
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A Rare Gem Added to my Collection
April 16, 2026

This was my first time shopping from fashionphile. I am happy with the the bag and satisfied with the experience. Bag arrived exactly as pictured in the listing. It was arrived quickly and was shipped and packed well. I would shop here again.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Perfect as always
April 16, 2026

I've been a customer for years and will continue to be one. The shipping is always quick and the items are always are described. I've gotten some great deals.

Date of experience: April 6, 2026
1 review
0 helpful votes
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I purchased a Montaigne BB is Rose Poudre. It was listed as shows wear, it only had a small wear mark on one handle! The bag is so perfect and I am so happy with the purchase of my bag. It is 10 years old and it looks brand new! I will be making my next purchase thru Fashionphile! I ordered on a Saturday and my bag arrived 4 days later! Packaging with great as well.

Date of experience: February 28, 2026
1 review
0 helpful votes
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Gucci Bag Review
April 16, 2026

Ordering my new to me bag was simple. My new bag arrived very quickly and it is absolutely beautiful. It's second hand but you would never know it. I just love my new bag!

Date of experience: April 6, 2026
1 review
0 helpful votes
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Perfect bag!
April 16, 2026

Shipped fast. Bag was even better than described. I've happily work it every day and wouldn't hesitate to purchase again. Return policy and descriptions are far better than other resale websites I've used.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Delay in shipping was radio silent
April 16, 2026

My experience is usually amazing however my last order I have 2 issues with. First the strap on handbag is not adjustable and second there was no communication on shipping. I had to dig that info up myself. This is the first time this has happened, I was super surprised.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Honest description of bags
April 16, 2026
Updated review

I like to shop here because they review the bags and they have an honest description of the bags. What they say is what the bag is when you receive it and that's very important when you're buying a second handbag.

Date of experience: April 6, 2026

Fashion lady
September 9, 2025
Previous review

The bags condition are stated accurately, you know exactly the state the bag is in, no miss interpretation, so that's why I chose to shop here

Date of experience: August 30, 2025
1 review
0 helpful votes
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LV Neverfull GM
April 11, 2026

My bag arrived about a week after ordering. It was in great condition, came with a dust bag, pouch, and authentication. I love it! Would shop again

Date of experience: April 1, 2026
Arizona
1 review
0 helpful votes
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Dependable
April 11, 2026

I can always count on you all to provide exactly what is shown. I appreciate the dedication to providing the intricacies of the item

Date of experience: April 1, 2026
Illinois
1 review
0 helpful votes
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On Point Satisfaction
April 11, 2026

The layaway process was perfect and my item shipped quickly upon final payment. Exactly what I was looking for and needed. Even came with a dust bag.

Date of experience: April 1, 2026
1 review
0 helpful votes
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Locket Louis Vouitton
April 11, 2026

From the packaging to the purse so nice I loved it. I have been to Paris and purchased a bag. I thought this bag I bought from you Exceptional! Thank- You Charlotte Spiece

Date of experience: April 1, 2026