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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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The customer service rep gave me detailed information that went even beyond the images and info on the description, which was so helpful. When the bag arrived, it was in superb condition -- I was really happy with my purchase. Luxury resellers are not all created equal. I consign to many of them, but Fashionphile is the only one I trust with high-end purchases.
Fashionphile always gave Great services, I wish the granted me loyal customer discount for my next purchase
I love shopping at Fashionphile, this is the only consignment place to purchase my pre owned bag
I always look at FP first and then I always end up buying from them. Love the ease and convenience and prices and luxury items.
I fell in love with this bag when I first saw it, the condition is exactly as described, it's so beautiful and I'm so happy I got it for the price I did. I will absolutely be buying from FASHIONPHILE again! Oh and shipping was super fast which was awesome!
I love my bag and it came on time. The process was smooth and speedily.
The MCM bag is beautiful! It looks better in person than on the site! The bag is pre-owned but I can't tell!
This is my second purchase with Fashionphile and I received my handbag very quickly. Unfortunately, this handbag was smaller than I anticipated and I had to return it for a refund, The refund procedures were easy to follow and very convenient. I love shopping with Fashionphile and will be on the lookout for a larger handbag for my next purchase..
I enjoyed shopping on Fashionphile. Love the rating system on handbags along with the pictures of the handbags.
Convenient Payment plan,packaging is over the top.impressive
I knew what I was looking for and found it at Fashionphile. After contacting the store within 24 hours I had my purchase. Employees extremely helpful. Easy to connect with. I certainly will use thie store in the future!
I always feel very confident in purchasing items from your site and I've been early purchaser!
I always know that if there's an issue, you guys respond quickly and I've loved every single thing I've ever bought
Preston at the Row location was extremely helpful when I was selling my items. He also reached out to me to put items on hold for me even though I didn't need his help. He is one of the better buyers I've dealt with at Fashionphile. I hope he stays working at this location!
Item is beautiful and in excellent conditions even though online it says it shows wears. I am very satisfied with my purchase.
Wallet arrived in perfect condition. Just as described on the website
Shopping at Fashionphile gives me about as near a perfect experience as could be. I can usually find what I'm looking for, the descriptions are very accurate, the buying process is fast and easy and so is the shipping. Unboxing is always a fun experience; I won't spoil it for newbies by including a description but let's just say they make it extra special. I also love how they include an on reserve (layaway) option for those of us who'd like to avoid credit card interest.
Bag was exactly as promised. I will definitely be making future purchases. Shipped quick too!
Bag as described. Packaged great. Fashionphile is one of the best website to buy Hermes.
I love the handbag! I hope it is just as pretty in person!
Purchased a Gucci handbag that came locked… and no key to unlock it. Contacted Fashionphile immediately via chat and was advised to send it back at my own expense! I said absolutely NOT. I contacted a manager via telephone and she was very helpful in making sure I would not be paying to return the bag to them.
Item was accurately described. Received item within 3-5 business days. Great customer follow up. Only matter I wish was different, the ability to update the delivery instructions because it requires (understandably) a signature.
I'ordered two handbags from Fashionphile and my experience has been good. Everything that came was as described and it arrived in a timely manner.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

