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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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California
2 reviews
12 helpful votes
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The customer service rep gave me detailed information that went even beyond the images and info on the description, which was so helpful. When the bag arrived, it was in superb condition -- I was really happy with my purchase. Luxury resellers are not all created equal. I consign to many of them, but Fashionphile is the only one I trust with high-end purchases.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
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Satisfied
August 11, 2024
Updated review

Fashionphile always gave Great services, I wish the granted me loyal customer discount for my next purchase

Date of experience: August 1, 2024

I love shopping at Fashionphile, this is the only consignmen...
January 10, 2022
Previous review

I love shopping at Fashionphile, this is the only consignment place to purchase my pre owned bag

Date of experience: January 10, 2022
Illinois
1 review
0 helpful votes
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Amazing luxury products. 10 stars!
August 11, 2024
Updated review

I always look at FP first and then I always end up buying from them. Love the ease and convenience and prices and luxury items.

Date of experience: August 1, 2024

Easy and user friendly
June 21, 2022
Previous review

Easy and user friendly.

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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Fendi peekaboo
August 11, 2024

I fell in love with this bag when I first saw it, the condition is exactly as described, it's so beautiful and I'm so happy I got it for the price I did. I will absolutely be buying from FASHIONPHILE again! Oh and shipping was super fast which was awesome!

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
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Great Experince!
August 11, 2024

I love my bag and it came on time. The process was smooth and speedily.

Date of experience: August 1, 2024
Louisiana
1 review
0 helpful votes
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Big Red
August 11, 2024

The MCM bag is beautiful! It looks better in person than on the site! The bag is pre-owned but I can't tell!

Date of experience: July 31, 2024
Florida
1 review
0 helpful votes
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Beautiful Handbags
August 11, 2024
Updated review

This is my second purchase with Fashionphile and I received my handbag very quickly. Unfortunately, this handbag was smaller than I anticipated and I had to return it for a refund, The refund procedures were easy to follow and very convenient. I love shopping with Fashionphile and will be on the lookout for a larger handbag for my next purchase..

Date of experience: July 31, 2024

I enjoyed shopping on Fashionphile
September 10, 2023
Previous review

I enjoyed shopping on Fashionphile. Love the rating system on handbags along with the pictures of the handbags.

Date of experience: September 10, 2023
Illinois
1 review
0 helpful votes
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LOVE IT
August 11, 2024

Thank you for the quick shipping for honest pictures and easy transaction

Date of experience: July 31, 2024
District of Columbia
1 review
0 helpful votes
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Awesome!👏
August 11, 2024

Convenient Payment plan,packaging is over the top.impressive

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Easiest Online purchase ever!
August 11, 2024

I knew what I was looking for and found it at Fashionphile. After contacting the store within 24 hours I had my purchase. Employees extremely helpful. Easy to connect with. I certainly will use thie store in the future!

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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I love it
August 10, 2024

I always feel very confident in purchasing items from your site and I've been early purchaser!

I always know that if there's an issue, you guys respond quickly and I've loved every single thing I've ever bought

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Positive experiences
August 10, 2024

Preston at the Row location was extremely helpful when I was selling my items. He also reached out to me to put items on hold for me even though I didn't need his help. He is one of the better buyers I've dealt with at Fashionphile. I hope he stays working at this location!

Date of experience: July 31, 2024
New York
1 review
0 helpful votes
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Item is beautiful and in excellent conditions even though online it says it shows wears. I am very satisfied with my purchase.

Date of experience: July 31, 2024
Utah
1 review
0 helpful votes
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Beautiful Wallet
August 10, 2024

Wallet arrived in perfect condition. Just as described on the website

Date of experience: July 31, 2024
Georgia
1 review
0 helpful votes
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A perfect place!
August 10, 2024
Updated review

Shopping at Fashionphile gives me about as near a perfect experience as could be. I can usually find what I'm looking for, the descriptions are very accurate, the buying process is fast and easy and so is the shipping. Unboxing is always a fun experience; I won't spoil it for newbies by including a description but let's just say they make it extra special. I also love how they include an on reserve (layaway) option for those of us who'd like to avoid credit card interest.

Date of experience: July 31, 2024

So easy and fun!
August 23, 2022
Previous review

So easy and fun!

Date of experience: August 23, 2022
Colorado
1 review
0 helpful votes
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Authentic
August 10, 2024

Bag was exactly as promised. I will definitely be making future purchases. Shipped quick too!

Date of experience: July 31, 2024
Virginia
1 review
0 helpful votes
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Constance to go
August 10, 2024
Updated review

Bag as described. Packaged great. Fashionphile is one of the best website to buy Hermes.

Date of experience: July 31, 2024

I love the handbag!
March 5, 2024
Previous review

I love the handbag! I hope it is just as pretty in person!

Date of experience: March 5, 2024
Arizona
1 review
0 helpful votes
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Purchased a Gucci handbag that came locked… and no key to unlock it. Contacted Fashionphile immediately via chat and was advised to send it back at my own expense! I said absolutely NOT. I contacted a manager via telephone and she was very helpful in making sure I would not be paying to return the bag to them.

Date of experience: July 30, 2024
New Mexico
1 review
0 helpful votes
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Easy buying experience.
August 10, 2024

Item was accurately described. Received item within 3-5 business days. Great customer follow up. Only matter I wish was different, the ability to update the delivery instructions because it requires (understandably) a signature.

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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Good experience with Fashionphile
August 10, 2024

I'ordered two handbags from Fashionphile and my experience has been good. Everything that came was as described and it arrived in a timely manner.

Date of experience: July 30, 2024