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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Pennsylvania
1 review
0 helpful votes
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Perfect fall bag
October 14, 2024

Loved my Gucci blondie! Shipped quickly and already worn on first work trip.

Date of experience: October 3, 2024
Brazil
1 review
0 helpful votes
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All Good!
October 14, 2024

My experience purchasing at fashionphile was great and the product excellent as showed in the page.

Date of experience: October 3, 2024
Minnesota
1 review
0 helpful votes
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Great service and just as expected.
October 14, 2024

I ordered a necklace and it came very fast and is exactly as described and pictured.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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As pictured/described & shipped fast!
October 14, 2024

I found my purchase to be exactly as it was pictured & described. The shipping was very fast & it was boxed nicely. I'm very happy with my experience.

Date of experience: October 3, 2024
Ohio
1 review
0 helpful votes
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Fast and easy and my purse is in excellent condition as decribed. I will order more.

Date of experience: October 3, 2024
Tennessee
2 reviews
0 helpful votes
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LV Alma BB neo empriente
October 13, 2024

I've eyeballed several emprientes over the last few months. Decided to ask for some more pics, since the listing stated some wear. I found the bag in overall good used condition. Nothing major that kept me from purchasing. They emailed me all the additional pics requested. I would say the only disappointment is when it lists it comes with a dust bag, it's the FP branded bag, not the LV dust bag.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Maryland
1 review
0 helpful votes
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EASY, BREEZY, BEAUTIFUL!
October 13, 2024

Shopping with FASHIONPHILE for the first time was an absolutely fabulous and enjoyable experience to say the least. Not to mention the packaging was everything! I loved everything about my FASHIONPHILE experience! Unfortunately, the shoes I ordered were a bit snug so I'll have to return them and find them in the next size up :(
However, I will definitely be shopping with FASHIONPHILE again and again and again! I'm hooked!

Date of experience: October 3, 2024
Maryland
1 review
0 helpful votes
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Perfect!
October 13, 2024

I purchased a beautiful, like-new, 18k yellow gold Gucci band ring. It came with the pouch and box and was beautifully packaged, and the price was phenomenal! I paid for 2-day shipping and I received the item on time!

Date of experience: October 3, 2024
Virginia
1 review
0 helpful votes
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Great purchase and customer service
October 13, 2024

I saw the bag online and it's one that I've been looking for but I wanted additional photos so I reached out to the San Diego store and someone called back and then texted right away. I was able to confirm through photos and additional feedback from the sales person that the bag was just what I was looking for and in great condition. I purchased over the phone and it arrived a few business days later. I love it!

Date of experience: October 3, 2024
Tennessee
1 review
0 helpful votes
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I am very happy with my purchase!
October 13, 2024

Great experience, fast shipping! Very easy to navigate the purchase. LV bag I purchased is in just as described and in great shape!

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Order
October 13, 2024

I got my order earlier than planned, and had an amazing experience!

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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Great Experience
October 13, 2024

I purchased the cutest LV purse at a great price and service was wonderful. This was my first experience with Fashionphile. I will definitely shop here again.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Fast delivery
October 13, 2024

Price was reasonable item was as describe, item was well package.

Date of experience: October 2, 2024
District of Columbia
1 review
0 helpful votes
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I don't think it's good customer service to make me foot the bill for returns: i live 100s to 1,000 of miles away from an actual store to simply walk into a store to return. Makes me less likely to order again unless I've seen the product in person. That was disappointing

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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I had been searching for a specific designer messenger-type bag that would be great for a guy.
Found it! Exact fabric and designer/style.
Much much less cost that in a retail store, but looks and wears like brand-new.

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
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Overwhelming satisfied
October 13, 2024

I am about to email you about the card holder i purchased, i am overwhelmed by the item, its like buying a brand new one! Omg the leather
Smell is still there, it said that i has signs of wear but to be honest i want to commend the first owner how it was well taken care of and i promise that i will do the same over all i am very satisfied because it went beyond my expectation 👏👏👏 thank you!

Date of experience: October 2, 2024
Illinois
1 review
0 helpful votes
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Love shop at fashionfhile.
October 12, 2024

It is amazing experience so far but I would love it even more if fashionphile had a reward program.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2024
Pennsylvania
1 review
0 helpful votes
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Deceived
October 12, 2024

Item was authentic and shipped fast which i appreciate, however the item was advertised as a different size on the website listing.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2024
New Mexico
1 review
0 helpful votes
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Exactly what wanted
October 12, 2024

Love this company and love the condition of my used bag. Will be a forever customer.

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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Pretty good experience
October 12, 2024

I ordered the product and it came. I tried emailing once before on it but never got a response. But finally bought it anyway

Date of experience: October 2, 2024