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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Shopping experience was seamless! I bought two items and both arrived in perfect condition, exactly as described. They also got processed and shipped super quickly! Amazing experience & will be back!
My most recent purchase from Fashionphile is so vintage and I know I won't be seeing it on everyone.
It's great to view and receive with the comfort of authentic products.
I'm falling in love with Dior and wanted a beautiful bag of course I found it on my favorite site. It looks brand new as usual I will be getting another beautiful piece for myself. Maria Garcia C. Is stunning she has done amazing work for Dior.
The ring was listed at a great price and I appreciate the quick shipping option too.
Fake chain. Very disappointed and I should not have to pay to return the item
Great customer service, would buy from here again. Site is way to use
Love love Fashionphile. My go to for my luxury bags. Every purchase has always been wonderful. Thank you guys!
My item was delayed for a week. It may be UPS fault for taking it to another state. However customer service at fashionphile told me that the claims department will contact me but no one ever contacted me. When it was finally delivered, it was outside their promised hours. It was a very frustrating experience
I am so thankful for websites like Fashionphile—this whole experience has been a memorable one! I was able to find my dream bag, and all of the SAs were SO kind and informative.
A fairly easy transaction for an overseas buyer.
Any time I have made a purchase from Australia with Fashionphile, I have never been disappointed. During my last purchase, I also utilised their two month Lay Away option, which gave me a little extra time to buy something I may not have been able to purchase immediately. The whole process was easy and effortless and arrived in an expedition amount of time. I highly recommend Fashionphile as an overseas shopper!
Easy to shop around and look for just what you want. I've had a few purchases and I look forward to having more!
I had an amazing experience shopping at Fashionphile to get the cutest classic Chanel WOC. Perfect bag to add to my collection and I've always wanted a Chanel bag! I was also happy that when it arrived it was exactly how it was described in the description and in the pictures since I know some resale websites tend to edit to make worn bags look newer.
Couldn't use PayPal due to technical issues, customer service could not solve the problem, otherwise item arrived quickly and condition is as pictured
Great selection of items. Easy checkout. Only issue is delivery, too restrictive almost didn't receive my package
The pictures were accurate however the purse was marked as "excellent" and I think with the inside markings and the way the purse was shaped (due to wear and using the inside pockets) it should have been marked as "very good".
I love shopping with FASHIONPHILE. I can shop with confidence in knowing their items are authentic. I do a lot of research before purchasing any products and I can usually find the best deals here. Shipping is fast and my items are well packaged.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

