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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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New York
2 reviews
0 helpful votes
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Amazing authentic items!
October 22, 2024

Shopping experience was seamless! I bought two items and both arrived in perfect condition, exactly as described. They also got processed and shipped super quickly! Amazing experience & will be back!

Date of experience: October 11, 2024
Georgia
1 review
0 helpful votes
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My most recent purchase from Fashionphile is so vintage and I know I won't be seeing it on everyone.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Very convenient
October 22, 2024

It's great to view and receive with the comfort of authentic products.

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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I'm still trying to decide if I want to return the pendant. I wish the stone colors looked like the photos(more saturated)

Date of experience: October 10, 2024
South Carolina
2 reviews
0 helpful votes
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Lots of great merchandise. Easy...
Will definitely order from Fashionphile again..

Date of experience: October 10, 2024
Michigan
1 review
0 helpful votes
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I keep on coming back.
October 22, 2024

I'm falling in love with Dior and wanted a beautiful bag of course I found it on my favorite site. It looks brand new as usual I will be getting another beautiful piece for myself. Maria Garcia C. Is stunning she has done amazing work for Dior.

Date of experience: October 10, 2024
New Jersey
1 review
0 helpful votes
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The ring was listed at a great price and I appreciate the quick shipping option too.

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Not authentic
October 22, 2024
Updated review

Fake chain. Very disappointed and I should not have to pay to return the item

Date of experience: October 10, 2024

Easy search
October 14, 2024
Previous review

Easy search

Date of experience: October 3, 2024
Illinois
1 review
0 helpful votes
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Great customer service, would buy from here again. Site is way to use

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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Purchase reviews
October 22, 2024

Love love Fashionphile. My go to for my luxury bags. Every purchase has always been wonderful. Thank you guys!

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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Delivery delayed
October 22, 2024

My item was delayed for a week. It may be UPS fault for taking it to another state. However customer service at fashionphile told me that the claims department will contact me but no one ever contacted me. When it was finally delivered, it was outside their promised hours. It was a very frustrating experience

Date of experience: October 10, 2024
New Jersey
1 review
0 helpful votes
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Amazing
October 22, 2024

I received my bag and it is more beautiful than I imagined. Pristine condition. I am so excited.

Date of experience: October 10, 2024
North Carolina
1 review
0 helpful votes
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So fast, easy, and AMAZING!
October 22, 2024

I am so thankful for websites like Fashionphile—this whole experience has been a memorable one! I was able to find my dream bag, and all of the SAs were SO kind and informative.

Date of experience: October 10, 2024
Australia
1 review
0 helpful votes
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A fairly easy transaction for an overseas buyer.
Any time I have made a purchase from Australia with Fashionphile, I have never been disappointed. During my last purchase, I also utilised their two month Lay Away option, which gave me a little extra time to buy something I may not have been able to purchase immediately. The whole process was easy and effortless and arrived in an expedition amount of time. I highly recommend Fashionphile as an overseas shopper!

Date of experience: October 10, 2024
Ohio
1 review
0 helpful votes
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Easy to shop and find?
October 22, 2024
Updated review

Easy to shop around and look for just what you want. I've had a few purchases and I look forward to having more!

Date of experience: October 10, 2024

Easy to shop on this app
February 20, 2024
Previous review

Easy to shop on this app

Date of experience: February 20, 2024
New York
1 review
0 helpful votes
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Classic Chanel WOC
October 22, 2024

I had an amazing experience shopping at Fashionphile to get the cutest classic Chanel WOC. Perfect bag to add to my collection and I've always wanted a Chanel bag! I was also happy that when it arrived it was exactly how it was described in the description and in the pictures since I know some resale websites tend to edit to make worn bags look newer.

Date of experience: October 10, 2024
Singapore
1 review
0 helpful votes
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Technical issues
October 22, 2024

Couldn't use PayPal due to technical issues, customer service could not solve the problem, otherwise item arrived quickly and condition is as pictured

Date of experience: October 10, 2024
Pennsylvania
1 review
0 helpful votes
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First time buyer
October 22, 2024

Great selection of items. Easy checkout. Only issue is delivery, too restrictive almost didn't receive my package

Date of experience: October 10, 2024
Virginia
1 review
0 helpful votes
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Pay close attention to pictures
October 22, 2024

The pictures were accurate however the purse was marked as "excellent" and I think with the inside markings and the way the purse was shaped (due to wear and using the inside pockets) it should have been marked as "very good".

Date of experience: October 9, 2024
Michigan
1 review
0 helpful votes
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Great Shopping Experience!
October 22, 2024

I love shopping with FASHIONPHILE. I can shop with confidence in knowing their items are authentic. I do a lot of research before purchasing any products and I can usually find the best deals here. Shipping is fast and my items are well packaged.

Date of experience: October 9, 2024