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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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I received my bag without any issues. It's more pristine and cleaner than I imagined.
Overall shopping experience was great. Shipping was fast!
My second time purchasing from
Fashionphile and overall a great experience! Great customer service, through and through. I'm excited for my next purchase as I already have my eyes on a new bag. Thank you Fashionphile!
It came exactly as described and in a timely manner. Can't wait to purchase from you again!
I bought a bag that was in excellent condition but I would argue it looks brand new!
I was expecting a Chanel dust bag with my purchase as advertised but a day or so after my order someone reached out and advised that it was a mistake and did not come with a Chanel dust bag but instead a fashionphile brand dust bag. I didn't mind because I was excited to get my actual Chanel bag. Instead they gifted a nail file. It would have been nice to get a small discount or credit. But overall my bag is beautiful! And I'll just buy a dust bag later on!
Shipping was fast and easy. It arrived at my door in less than 48 hours after I ordered! Quality was as described and packaging made sure to keep it that way. Would definitely shop here again!
I ordered from fashionphile for my birthday for accessories and shoes for my perfect look, i placed both my orders days before my special day and they both arrived right on time with no delivery issues at hand and properly handled and secured! Loved both my chanel pieces!
My first time ordering from fashionphole amazjng experience literally came the next morning! Packaging was excellent I. Love this site!
My birkin arrived on time and in wonderful condition, as always! Thank you Fashionphile!
I went to the NYC Flagship store and picked out an item with sales associate help. The Fashionphile website listed the same item in same condition but at the San Diego store for less. The sale associate and I agreed to purchase the San Diego item because it was listed as same. I received the item and it is definitely not the same quality, so I am now having to return. I reached out today to ask if the return fee could be waived based on this exception and the fact I am exchanging for the New York item and I was told no. I dont think this is good customer service based on my experience and the fact that not only myself but the sale associate agreed the item should arrive in similar condition when there was clearly an error on the description of the wear of the item and I'm exchanging it for the one at the NYC Flagship store.
I went to the flagship store and picked an item. The item had the same wear listed as the same item but in the san diego store, so the sales associate and I agreed to buy the san diego item. When I got the san diego item, it definitely was not the same quality as in the new york flagship, so I'm having to process a $15 return shipment and I dont think that's fair, due to faulty description of the product that was in no way similar to the one I saw at the new york flagship. I asked a sale associate today for a credit due to this inconvenience for the return shipping fee and they denied my request.
Always have confidence ordering when FASHIONPHILE. I get email tracking updates and notifications from order to final delivery. Never had issues.
I have emailed about the condition of clutch I received. The wristlet strap is ready to snap. I would not rate as excellent condition.
Fashionphile is great! There are a lot of options, could be overwhelming but a pleasant experience nonetheless.
Great! The pictures were accurate, the packaging was so cute when I received it and they paid for my shipping which came in 2 days!
I like the wallet, even it has no
Chanel number. I really did not know why it dont have the number inside, but since i gonna keep it and gonna use it, i dont care.
Shopping experience was very easy and I received my item within 1-2 days.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

