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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Very satisfied
November 25, 2024

This is my second purchased. I'm very pleased with both purchases.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Nice item
November 25, 2024

Always quality products, in great condition…Thank you!

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
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Gucci Web Tote
November 25, 2024

Great bag. No issues. Excellent like new condition at a great price.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Great products!
November 25, 2024

Excellent product! Trustworthy! Thank you! Will buy again in the future.

Date of experience: November 15, 2024
Missouri
1 review
0 helpful votes
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True to their name
November 25, 2024

Easy to order, fast delivery, both items were amazing as described in the description.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Always reliable and high quality
November 25, 2024

I can be confident in all my purchases and that gives me peace of mind.

Date of experience: November 15, 2024
Arizona
1 review
0 helpful votes
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Love FASHIONPHILE. I love the fact that everything is authenticated at no minimum price. Perfect for anyone looking for vintage or newer items that are discontinued or seasonal. At first I was nervous if FASHIONPHILE was a legit site but realized that they are partnered with Neiman Marcus. I love how they have photos of any "worn" marks and photo of the item on mannequins to give you an idea of how big or small an item is.

Date of experience: November 15, 2024
Pennsylvania
1 review
0 helpful votes
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Pretty good
November 25, 2024
Updated review

Not many convenient pickup locations that are open on the weekends. Not ideal for working population.

Also, my order was <$500 & I wasn't given an option to waive a needed signature. I had to pay to have my UPS package routed to pick up, so that was annoying

Date of experience: November 15, 2024

Error with my email in the app
November 18, 2024
Previous review

Error with my email in the app. Caused confusion & had to make a new account. Thankfully I was able to cancel the order

Also not many convenient pickup locations that are open on the weekends. Not ideal for working population.

Date of experience: November 8, 2024
Hawaii
1 review
0 helpful votes
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Order received.
November 25, 2024

Order received as promised, order arrived without promised box? I spoke with Shaina two days ago and she promised to send one?

No further contact?

Mark Campbell

Date of experience: November 15, 2024
Arizona
1 review
0 helpful votes
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The user interface is great and their detailed descriptions, photo documentation and reputation for authenticity put me at ease making this purchase.

Date of experience: November 15, 2024
Canada
1 review
0 helpful votes
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Duty and taxes
November 25, 2024
Updated review

Overall, my experience with the Fashionphile associate was excellent. However, I do have one concern: prior to making my purchase, I would have appreciated an estimate of the duties and taxes that would apply. The shipping cost to Canada was $335 CAD, which was higher than I expected. Having a rough idea of what to anticipate in terms of additional fees would have been very helpful. That said, I am extremely happy with my purchase and the service I received.

Date of experience: November 15, 2024

Great service quick responses
October 24, 2024
Previous review

Great service quick responses

Date of experience: October 14, 2024
Texas
2 reviews
0 helpful votes
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Omg 😆
November 25, 2024
Updated review

The shipping was fast and I received the bag back with original box! It did not look pre-owned will be ordering again! 😁

Date of experience: November 15, 2024

The packaging of the bags was very well put together!
October 8, 2024
Previous review

Delivery required signature, making it a secure delivery. The handbags condition were as described on the site, they did not look pre- loved! I will order more from this site! Thanks so much!

Date of experience: September 28, 2024
Texas
1 review
0 helpful votes
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Yes, Thank you so much
November 25, 2024

Great experience, Thank you,
Thank you, Thank you, I will purchase more beautiful bags
Good quality.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Two Items Purchased So Far
November 25, 2024

I have purchased two items from Fashionphile and both have shown up quickly and in perfect condition. I'm not even sure I will consider buying new anymore if I can continue to get designer items in perfect condition from this site. 5 stars!

Date of experience: November 15, 2024
Louisiana
1 review
0 helpful votes
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Better than expected
November 25, 2024

Shipping experience was easy & clear. I read the notes regarding the condition of the bag I purchased, but the bag came in better condition than expected!

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
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Great and easy experience
November 25, 2024

I am so happy with my purchase. I scored such a great deal, the bad still had its tags from the retailer where it was bought attached and with all the great discounts that Fashionphile was offering I got a brand new, tags still attached back for $600.00 off the retail price when it was purchased and about $850.00 off of the price I saw it at the designers flagship store for. What an amazing birthday gift from me to me.

Date of experience: November 15, 2024
Michigan
1 review
0 helpful votes
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Excellent means excellent
November 25, 2024

Love my wallet. It's a 2013 rare find and it exceeded my expectations. Fashionphile, thank you for being a reliable and trustworthy shopping experience.

Date of experience: November 15, 2024
Pennsylvania
1 review
0 helpful votes
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Great product, great service.
November 25, 2024

Great first time experience with the company. Purchased two bags, realized I would be away during the return window, and they overnighted my order for free. Kept the bag I loved. Attentive, well packed orders, can't say enough!

Date of experience: November 15, 2024
Oklahoma
1 review
0 helpful votes
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Hermes
November 25, 2024

Love the bag it was beautiful and just as described. Would definitely buy off fashion file again

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Good work
November 25, 2024

They did a good job. That is all i have to say. To have to fill out 150 characters in this heading almost made me not fill out survey. Busy people don't have time to write one review

Date of experience: November 15, 2024