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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent product! Trustworthy! Thank you! Will buy again in the future.
Easy to order, fast delivery, both items were amazing as described in the description.
I can be confident in all my purchases and that gives me peace of mind.
Love FASHIONPHILE. I love the fact that everything is authenticated at no minimum price. Perfect for anyone looking for vintage or newer items that are discontinued or seasonal. At first I was nervous if FASHIONPHILE was a legit site but realized that they are partnered with Neiman Marcus. I love how they have photos of any "worn" marks and photo of the item on mannequins to give you an idea of how big or small an item is.
Not many convenient pickup locations that are open on the weekends. Not ideal for working population.
Also, my order was <$500 & I wasn't given an option to waive a needed signature. I had to pay to have my UPS package routed to pick up, so that was annoying
Error with my email in the app. Caused confusion & had to make a new account. Thankfully I was able to cancel the order
Also not many convenient pickup locations that are open on the weekends. Not ideal for working population.
Order received as promised, order arrived without promised box? I spoke with Shaina two days ago and she promised to send one?
No further contact?
Mark Campbell
The user interface is great and their detailed descriptions, photo documentation and reputation for authenticity put me at ease making this purchase.
Overall, my experience with the Fashionphile associate was excellent. However, I do have one concern: prior to making my purchase, I would have appreciated an estimate of the duties and taxes that would apply. The shipping cost to Canada was $335 CAD, which was higher than I expected. Having a rough idea of what to anticipate in terms of additional fees would have been very helpful. That said, I am extremely happy with my purchase and the service I received.
The shipping was fast and I received the bag back with original box! It did not look pre-owned will be ordering again! 😁
Delivery required signature, making it a secure delivery. The handbags condition were as described on the site, they did not look pre- loved! I will order more from this site! Thanks so much!
Great experience, Thank you,
Thank you, Thank you, I will purchase more beautiful bags
Good quality.
I have purchased two items from Fashionphile and both have shown up quickly and in perfect condition. I'm not even sure I will consider buying new anymore if I can continue to get designer items in perfect condition from this site. 5 stars!
Shipping experience was easy & clear. I read the notes regarding the condition of the bag I purchased, but the bag came in better condition than expected!
I am so happy with my purchase. I scored such a great deal, the bad still had its tags from the retailer where it was bought attached and with all the great discounts that Fashionphile was offering I got a brand new, tags still attached back for $600.00 off the retail price when it was purchased and about $850.00 off of the price I saw it at the designers flagship store for. What an amazing birthday gift from me to me.
Love my wallet. It's a 2013 rare find and it exceeded my expectations. Fashionphile, thank you for being a reliable and trustworthy shopping experience.
Great first time experience with the company. Purchased two bags, realized I would be away during the return window, and they overnighted my order for free. Kept the bag I loved. Attentive, well packed orders, can't say enough!
They did a good job. That is all i have to say. To have to fill out 150 characters in this heading almost made me not fill out survey. Busy people don't have time to write one review
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

