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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Excellence
December 16, 2024

Extremely happy with customer care & shipment. Items arrived well packaged… It's a First Class operation…kudos to you! Will continue to shop on Fashionphile….knowing that you'll get a quality item at a great price.

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Hassle free
December 16, 2024

I got exactly what was advertised and have no doubts on authenticity. Great experience!

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Fantastic
December 16, 2024

The whole experience was seamless and easy! Product is beautiful and as described if not better! You have a customer for life and I've already referred friends to you!

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Poorly packaged shipment of $31k bag
December 16, 2024

I purchased a $31,0000 Hermes Birkin in grizzly (suede). It was sent in a medium weight cardboard box with nothing but the cloth dust bag protecting it and a bit of loose paper stuffing in the box. Seriously? Nothing impermeable to protect the delicate leather from rain…snow…sleet….in December…for a $31k bag. Bubble wrap? Plastic bag? Nothing. I'm going back to Madison Avenue Couture from now on.

Date of experience: December 5, 2024
Maryland
1 review
0 helpful votes
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Product perfect
December 16, 2024

Product as described and came in timely form. I will continue to do business with this company for sure.

Date of experience: December 6, 2024
Arkansas
1 review
0 helpful votes
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AMAZING
December 16, 2024

What a great experience. I've been low balled for my bag everywhere but I feel like they took it for a great price. I was able to ship my item and shop for a new bag within 2 weeks!

Date of experience: December 6, 2024
California
2 reviews
0 helpful votes
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Gucci bag for gf Christmas
December 16, 2024

First time shopping here and my gf sent me the site. Was a little skeptical at first, but the gucci purse I got her is so nice!

Date of experience: December 6, 2024
Wisconsin
1 review
0 helpful votes
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Amazing products and great service
December 16, 2024

Love FASHIONPHILE for secondhand luxury! Their return policy is great, so I'm more inclined to make a large purchase bc I know if it's not perfect they'll let me return and get something else. Love their selection!

Date of experience: December 6, 2024
New Jersey
1 review
0 helpful votes
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Great item
December 16, 2024

Item came as described, very cute and looking forward to styling them!

Date of experience: December 6, 2024
North Carolina
1 review
0 helpful votes
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Great items and quick to ship!
December 16, 2024

I found the item on Fashionphile and the description matched the item I received. Was also quick to ship my order. Awesome first time experience on Fashionphile!

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Great customer service
December 16, 2024

I apologize for not remembering the representative name. She was sympathetic and resolved my issue. She was very quick to resolve the issue. THANK YOU

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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Excellent as always
December 16, 2024

Excellent, my item was 100% as expected! Very happy with my purchase!

Date of experience: December 6, 2024
Delaware
1 review
0 helpful votes
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Louis Vuitton Palm Springs Mini
December 16, 2024

Received my bag in a quick fashion and it is as described. Will purchase again in the future.

Date of experience: December 6, 2024
Louisiana
1 review
0 helpful votes
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I love the fast service and the packaging was great.thank you fashionphile.

Date of experience: December 6, 2024
Maryland
1 review
0 helpful votes
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I loved my experience
December 16, 2024

Easy fast affordable it was my first buy I loved how easy and simple everything was

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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I have been wanting a Gucci 1955 horsebit bag for a while now and found it for a great deal on Fashionphile. The bag was described as excellent but still in used condition but it looks brand new! I'm thrilled!

Date of experience: December 6, 2024
North Carolina
1 review
0 helpful votes
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Amazing bag
December 16, 2024

I will definitely be purchasing from Fashionphile again!

Date of experience: December 6, 2024
Oregon
1 review
0 helpful votes
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Happy customer
December 16, 2024

Accurate description and photos, fast shipping! I love my Chanel, it's like new!

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Just $#*! described
December 16, 2024

Love love love my new purchase. It is exactly as describe and the pictures are very accurate

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Love it!
December 16, 2024

I love the website and my new bag! The experience was top notch and I'm definitely purchasing again!

Date of experience: December 6, 2024